Kako se recenzije na stranici Feefo prikupljaju?

Neovisno prikupljamo povratne informacije u ime brendova koji surađuju s nama. Pristup našoj platformi imaju samo provjereni kupci, pa tako možete biti sigurni da čitate recenzije stvarnih korisnika.

Tko može ostaviti recenziju na stranici Feefo?

Samo korisnici s dokazom o kupnji mogu ostaviti recenziju na stranici Feefo. To osiguravamo obraćajući se kupcima odmah nakon obavljene transakcije.

Kako provjeravamo recenzije?

Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.

Kako se odnosimo prema lažnim recenzijama?

Feefo onemogućava ostavljanje lažnih recenzija poticanjem samo provjerenih kupaca k davanju povratnih informacija.

Recenzije za The Edinburgh Natural Skincare Company

SR

Sheila Riddoch

Provjerio Feefo

Aberdeenshire

1 year ago

Što Sheila Riddoch misli o društvu The Edinburgh Natural Skincare Company:

No issues at all with my order.

Recenzije proizvoda

Datum kupovine: 16/07/2025

0

Potrošač od povjerenja

Provjerio Feefo

1 year ago

Serum Bundle

Nothing wrong with the service, if a tad slow, it's the product I question.

Recenzije proizvoda

Datum kupovine: 20/07/2025

0

JP

Jean Powell

Provjerio Feefo

Nantwich, Cheshire

1 year ago

Što Jean Powell misli o društvu The Edinburgh Natural Skincare Company:

PERFECT SERVICE

Very easy to order products online. Delivery within a few days. Always securely wrapped. Never had a problem and have been ordering for a number of years.

Recenzije proizvoda

Datum kupovine: 20/07/2025

0

Potrošač od povjerenja

Provjerio Feefo

1 year ago

Excellent

Recenzije proizvoda

Datum kupovine: 20/07/2025

0

CT

Cynthia Tipper

Provjerio Feefo

Lichfield

1 year ago

Što Cynthia Tipper misli o društvu The Edinburgh Natural Skincare Company:

Makes my old skin feel softer

Order on line, great for free postage over £50

Recenzije proizvoda

Datum kupovine: 19/07/2025

0

ML

Martina Lorayes

Provjerio Feefo

1 year ago

Recenzije proizvoda

Datum kupovine: 19/07/2025

0

Potrošač od povjerenja

Provjerio Feefo

1 year ago

Happy

Very easy

Recenzije proizvoda

Datum kupovine: 19/07/2025

0

MK

Maureen Keelan

Provjerio Feefo

Dundee

1 year ago

Što Maureen Keelan misli o društvu The Edinburgh Natural Skincare Company:

Nice wee moisturiser.

The service is good, was easy to order, I used my loyalty points plus was sent a 20% code which was a great bonus.

Recenzije proizvoda

Datum kupovine: 18/07/2025

0

DR

Dana Rostowfske

Provjerio Feefo

West Bend, WI

1 year ago

Što Dana Rostowfske misli o društvu The Edinburgh Natural Skincare Company:

Life-long Customer

Love this company! Found them when I was in Edinburgh in 2021 and I've used almost all their goodies. Would recommend!

Recenzije proizvoda

Datum kupovine: 10/07/2025

0

JS

Jennifer Simpson

Provjerio Feefo

Arbroath

1 year ago

Što Jennifer Simpson misli o društvu The Edinburgh Natural Skincare Company:

Great Products, Terrible Service

These wonderful products are let down by very poor online customer service. I’m a new customer and I have emailed them twice - first time was over two weeks ago. I couldn’t activate my account as the...

Pročitajte više

Ilana

The Edinburgh Natural Skincare Company

1 year ago

Dear Jennifer, We’re truly sorry for the poor experience you’ve had with our service. We recently encountered an unexpected issue where our customer service emails were blocked by Hotmail due to updated sender requirements. As a result, we were unable to respond to any Hotmail users during this time. The issue has now been resolved as of this afternoon, and our team is actively working through the backlog of missed messages. I’ve personally escalated your case by forwarding your name and email to our support team to ensure you receive a prompt response. Thank you for your patience, and again, please accept our sincerest apologies. We’ll be in touch very soon.

JS

Jennifer Simpson

1 year ago

Thank you for your response. I have now received emails from you which have resolved my concerns. It’s a pity it happened when I placed my first two orders with you and I must admit I was quite surprised to receive no replies. Hopefully everything will be okay from here on. The products really are wonderful, I’ll have to visit the shop next time I’m in Edinburgh.

Recenzije proizvoda

Ilana

The Edinburgh Natural Skincare Company

1 year ago

Dear Jennifer, We’re truly sorry for the poor experience you’ve had with our service. We recently encountered an unexpected issue where our customer service emails were blocked by Hotmail due to updated sender requirements. As a result, we were unable to respond to any Hotmail users during this time. The issue has now been resolved as of this afternoon, and our team is actively working through the backlog of missed messages. I’ve personally escalated your case by forwarding your name and email to our support team to ensure you receive a prompt response. Thank you for your patience, and again, please accept our sincerest apologies. We’ll be in touch very soon.

JS

Jennifer Simpson

1 year ago

Thank you for responding. I have now had emails from you which have resolved my concerns, just a pity it happened when I placed my first two orders with you. Hopefully everything will be okay from here on. I’ll make sure to visit the shop next time I’m in Edinburgh

Ilana

The Edinburgh Natural Skincare Company

1 year ago

Dear Jennifer, We’re truly sorry for the poor experience you’ve had with our service. We recently encountered an unexpected issue where our customer service emails were blocked by Hotmail due to updated sender requirements. As a result, we were unable to respond to any Hotmail users during this time. The issue has now been resolved as of this afternoon, and our team is actively working through the backlog of missed messages. I’ve personally escalated your case by forwarding your name and email to our support team to ensure you receive a prompt response. Thank you for your patience, and again, please accept our sincerest apologies. We’ll be in touch very soon.

JS

Jennifer Simpson

1 year ago

Thank you for responding. I have now had emails from you which have resolved my concerns, just a pity it happened when I placed my first two orders with you. Hopefully everything will be okay from here on. I’ll make sure to visit the shop next time I’m in Edinburgh

Ilana

The Edinburgh Natural Skincare Company

1 year ago

Dear Jennifer, We’re truly sorry for the poor experience you’ve had with our service. We recently encountered an unexpected issue where our customer service emails were blocked by Hotmail due to updated sender requirements. As a result, we were unable to respond to any Hotmail users during this time. The issue has now been resolved as of this afternoon, and our team is actively working through the backlog of missed messages. I’ve personally escalated your case by forwarding your name and email to our support team to ensure you receive a prompt response. Thank you for your patience, and again, please accept our sincerest apologies. We’ll be in touch very soon.

JS

Jennifer Simpson

1 year ago

Thank you for responding. I have now had emails from you which have resolved my concerns, just a pity it happened when I placed my first two orders with you. Hopefully everything will be okay from here on. I’ll make sure to visit the shop next time I’m in Edinburgh

Datum kupovine: 14/07/2025

0

The Edinburgh Natural Skincare Company Recenzije

Eternal Anti-Ageing Super Cream With Black Lilac + Vitamin E - 20Ml Travel SizeViše recenzija ovog proizvodaPregledajte internetsku stranicu proizvodaReally like the feel of this on my face. Love the smell. Like that it’s in a jar. Very good price.

Eternal Anti Ageing Super Serum And Face Cream Bundle. With Black Lilac Seed Oil And Vitamin EViše recenzija ovog proizvodaPregledajte internetsku stranicu proizvodaExcellent skincare. Well done all xxxx

Symmetry Anti-Ageing Face Cream And Face Serum BundleViše recenzija ovog proizvodaPregledajte internetsku stranicu proizvodaFeels and smells good. Love the serum especially, use it every morning. Good value for money. Just not sure if I could take it on holiday, because of the squeeze top.

Exclusive Hiyori Facial Cleansing BarViše recenzija ovog proizvodaPregledajte internetsku stranicu proizvoda

Ultra Rich Anti-Ageing Night Cream and Day Cream SetViše recenzija ovog proizvodaPregledajte internetsku stranicu proizvoda

Eternal Anti Ageing Super Face Cream With Black Lilac And Vitamin E...Sumptious And LuxuriousViše recenzija ovog proizvodaPregledajte internetsku stranicu proizvodaVery happy with this cream. I use it for over a year and is excellent.

Reverie Hand Cream Bar...Solid Protection With A Fabulous ScentViše recenzija ovog proizvodaPregledajte internetsku stranicu proizvoda

Symmetry Hand Cream Bar...For Hand Cream Connoisseurs. Hand Made In ScotlandViše recenzija ovog proizvodaPregledajte internetsku stranicu proizvoda

Eternal Anti Ageing Super Face Cream With Black Lilac And Vitamin E...Sumptious And LuxuriousViše recenzija ovog proizvodaPregledajte internetsku stranicu proizvodaIt's perfect for normal to dry skin and just makes me feel refreshed!

Kako se recenzije na stranici Feefo prikupljaju?

Tko može ostaviti recenziju na stranici Feefo?

Kako provjeravamo recenzije?

Kako se odnosimo prema lažnim recenzijama?