Service was brilliant, very helpful.didnt return socks as thought if I put another pair on would be okay, but not very comfortable.s
Recenzije proizvoda
Aisling
Spirit of the Andes
3 months ago
Dear Valued Customer,
Thank you very much for taking the time to share your feedback with us. We’re sorry to hear that the socks were too large for you, and we appreciate you capturing this in a photo.
Unfortunately, the socks are supplied in small, medium and large size ranges rather than individual sizes, and our supplier in Peru does not currently offer a smaller option at this time. However, we are always keen to receive and share customer feedback with them.
If you would like to return or exchange the socks, we offer a 90-day return or exchange on all unworn items, and our customer service team would be more than happy to assist you with this process.
We apologise that we are unable to offer a more suitable solution at this stage and appreciate your understanding.
Warm regards,
The Customer Service
Founded in 1993 Spirit Of The Andes is a well-loved brand selling luxurious knitwear made by artisans in Peru and Bolivia using the finest alpaca and Pima cotton fibres.
Našim neovisnim nagradama najboljim brendovima odajemo priznanje za korisničku podršku. O pobjednicima odlučujemo na temelju ocjena koje dobiju od svojih kupaca.
Neovisno prikupljamo povratne informacije u ime brendova koji surađuju s nama. Pristup našoj platformi imaju samo provjereni kupci, pa tako možete biti sigurni da čitate recenzije stvarnih korisnika.
Samo korisnici s dokazom o kupnji mogu ostaviti recenziju na stranici Feefo. To osiguravamo obraćajući se kupcima odmah nakon obavljene transakcije.
Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.
Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.
Founded in 1993 Spirit Of The Andes is a well-loved brand selling luxurious knitwear made by artisans in Peru and Bolivia using the finest alpaca and Pima cotton fibres.