Dear Valued Customer,
Thank you for your feedback and for your positive comments about the product.
We noticed you rated our service three stars and described it as “OK.” We always strive to provide excellent customer service and support our customers to the very best of our ability.
We’re sorry to hear that your experience didn’t fully meet expectations. If you’re happy to share any further details, we would really appreciate your feedback so we can continue to improve.
Best wishes,
The Customer Service Team
Dear Valued Customer,
Thank you for taking the time to leave your feedback. We’re very pleased to hear that you liked the softness of the alpaca.
We’re sorry to hear that the hat was smaller than expected. Your feedback regarding the sizing is very helpful, and we will be sure to pass this on to our artisans in Peru as we continue to review and improve our designs.
For any future purchases, please do remember that we offer a free 30-day returns policy should an item not be suitable.
Best wishes,
The Customer Service Team
Founded in 1993 Spirit Of The Andes is a well-loved brand selling luxurious knitwear made by artisans in Peru and Bolivia using the finest alpaca and Pima cotton fibres.
Našim neovisnim nagradama najboljim brendovima odajemo priznanje za korisničku podršku. O pobjednicima odlučujemo na temelju ocjena koje dobiju od svojih kupaca.
Neovisno prikupljamo povratne informacije u ime brendova koji surađuju s nama. Pristup našoj platformi imaju samo provjereni kupci, pa tako možete biti sigurni da čitate recenzije stvarnih korisnika.
Samo korisnici s dokazom o kupnji mogu ostaviti recenziju na stranici Feefo. To osiguravamo obraćajući se kupcima odmah nakon obavljene transakcije.
Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.
Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.
Founded in 1993 Spirit Of The Andes is a well-loved brand selling luxurious knitwear made by artisans in Peru and Bolivia using the finest alpaca and Pima cotton fibres.