Kako se recenzije na stranici Feefo prikupljaju?

Neovisno prikupljamo povratne informacije u ime brendova koji surađuju s nama. Pristup našoj platformi imaju samo provjereni kupci, pa tako možete biti sigurni da čitate recenzije stvarnih korisnika.

Tko može ostaviti recenziju na stranici Feefo?

Samo korisnici s dokazom o kupnji mogu ostaviti recenziju na stranici Feefo. To osiguravamo obraćajući se kupcima odmah nakon obavljene transakcije.

Kako provjeravamo recenzije?

Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.

Kako se odnosimo prema lažnim recenzijama?

Feefo onemogućava ostavljanje lažnih recenzija poticanjem samo provjerenih kupaca k davanju povratnih informacija.

Recenzije za smei

Prikaz 2,568 recenzije/a

Potrošač od povjerenja

Provjerio Feefo

6 years ago

The worst ever experience

With Excuses the Covid-10 the worst ever experience!!!

Lauren Charlesworth

smei

6 years ago

Thank you for your response, I can see a complaint was already registered in relation to this and we have responded accordingly. Should you have any further queries, please do not hesitate to get in touch on 0330 134 4602. Kind Regards, Lauren Charlesworth SME Insurance Services

Datum kupovine: 18/08/2020

Trusted Customer

Provjerio Feefo

6 years ago

Što Trusted Customer misli o društvu smei:

really messed up my insurance cover please go through the recorded phone ca

by doing as they promised listen to the recorded phone calls still waiting for my policy documents as stated in the post.will be looking at different insurance brookers next time was forced through...

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Lauren Charlesworth

smei

6 years ago

Thank you for your feedback, I can see due to a change in circumstances a different policy was required and cover was arranged on this basis. Unfortunately as we are not currently office based we are unable to post any documents, however I can seethat these were emailed to you on the 11th and 13th of August. I have sent another copy by email for you today and these should be received soon. Should you have any further queries, or wish to discuss this matter further, please do not hesitate in touch on 0330 134 4602. Kind Regards, Lauren Charlesworth SME Insurance Services

Datum kupovine: 11/08/2020

Trusted Customer

Provjerio Feefo

Rye

6 years ago

Što Trusted Customer misli o društvu smei:

Have not got back to me

Get back to customer

Adam Pickering

smei

6 years ago

Thank you for responding. We very much appreciate your feedback. We are sorry if our service has not met your expectations on this occasion and we will contact you to discuss this further. Adam Pickering Senior Customer Services Advisor

Datum kupovine: 12/08/2020

Trusted Customer

Provjerio Feefo

North Yorkshire

6 years ago

Što Trusted Customer misli o društvu smei:

Advisor didn't appear knowledgeable

Renewal of buildings and contents policy with no changes from the previous year took a number of phone calls with seemingly minor queries from the advisor. He struggled to understand many of the...

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Adam Pickering

smei

6 years ago

Thank you for responding. We very much appreciate your feedback. We are sorry if our service has not met your expectations on this occasion. This will be investigated internally. Should you wish to discuss this further, please do not hesitate to contact us on 0330 134 4602. Adam Pickering Senior Customer Services Advisor

Datum kupovine: 30/08/2020

Trusted Customer

Provjerio Feefo

6 years ago

Što Trusted Customer misli o društvu smei:

Good generally I was you for many year

Adam Pickering

smei

6 years ago

Thank you for your feedback. Our advisor has now been in contact to discuss the matter. Please do not hesitate to contact us should you require any further assistance.

Datum kupovine: 25/08/2020

Trusted Customer

Provjerio Feefo

6 years ago

Što Trusted Customer misli o društvu smei:

excellent service from SMEI

Datum kupovine: 01/08/2020

Trusted Customer

Provjerio Feefo

6 years ago

Što Trusted Customer misli o društvu smei:

VERY GOOD SERVICE AND HAVE BEEN USING THEM MANY YEARS.

Datum kupovine: 03/07/2020

Potrošač od povjerenja

Provjerio Feefo

6 years ago

Not everyone has a computer. , postal mail would of been a help

Datum kupovine: 26/07/2020

Trusted Customer

Provjerio Feefo

6 years ago

Što Trusted Customer misli o društvu smei:

Excellent Customer Service.

Used them for years now and never had a problem with them. It's them that's had the problem with me. They ring me numerous times, to come up with the best renewal price, but if I'm in with a client...

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Datum kupovine: 19/07/2020

Trusted Customer

Provjerio Feefo

6 years ago

Što Trusted Customer misli o društvu smei:

Professional service

Very efficient could answer all my questions

Datum kupovine: 01/07/2020

Niste primili poruku s pozivom za ostavljanje recenzije?

Feefo Trusted Service Awards

Našim neovisnim nagradama najboljim brendovima odajemo priznanje za korisničku podršku. O pobjednicima odlučujemo na temelju ocjena koje dobiju od svojih kupaca.

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smei Recenzije

Kako se recenzije na stranici Feefo prikupljaju?

Tko može ostaviti recenziju na stranici Feefo?

Kako provjeravamo recenzije?

Kako se odnosimo prema lažnim recenzijama?