Kako se recenzije na stranici Feefo prikupljaju?

Neovisno prikupljamo povratne informacije u ime brendova koji surađuju s nama. Pristup našoj platformi imaju samo provjereni kupci, pa tako možete biti sigurni da čitate recenzije stvarnih korisnika.

Tko može ostaviti recenziju na stranici Feefo?

Samo korisnici s dokazom o kupnji mogu ostaviti recenziju na stranici Feefo. To osiguravamo obraćajući se kupcima odmah nakon obavljene transakcije.

Kako provjeravamo recenzije?

Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.

Kako se odnosimo prema lažnim recenzijama?

Feefo onemogućava ostavljanje lažnih recenzija poticanjem samo provjerenih kupaca k davanju povratnih informacija.

Recenzije za smei

Prikaz 2,568 recenzije/a

Potrošač od povjerenja

Provjerio Feefo

6 years ago

Nearly 5 stars

It was very easy to renew the insurance. I didn't award 5 stars as I had to remind them to send my documents!

Datum kupovine: 13/08/2020

Trusted Customer

Provjerio Feefo

6 years ago

Što Trusted Customer misli o društvu smei:

There is better out there

I am still with this broker for my insurance but they were not very good at dealing with the COVID situation. Not because they denied cover but they never called me back and just ignored my emails. ...

Pročitajte više

Lauren Charlesworth

smei

6 years ago

Thank you for response, I can see that you contacted uson the 16thApril to query the cover for COVID-19 under your policy, we explained as per your policy wording and a claim was sent to your insurer the same day. Allianz responded to you by email on the 21st April explaining why the claim was rejected and the reasons for this, we were not contacted again until your renewal in May. Should you have any further queries, or wish to discuss this matter further please do not hesitate to get in touch on 0330 134 4602. Kind Regards,Lauren Charlesworth SME Insurance Services

Datum kupovine: 04/08/2020

Trusted Customer

Provjerio Feefo

6 years ago

Što Trusted Customer misli o društvu smei:

Still waiting for you to send policy please

Lauren Charlesworth

smei

6 years ago

I can confirm that your documents have been resent to the email address we hold on file for you again today. Should you have any further queries, please do not hesitate to get in touch on 0330 134 4602. Kind Regards, Lauren Charlesworth SME Insurance Services

Datum kupovine: 13/08/2020

Trusted Customer

Provjerio Feefo

6 years ago

Što Trusted Customer misli o društvu smei:

They gave us what we needed, that’s why we go back to them and yes I would recommend them.

Datum kupovine: 25/08/2020

Potrošač od povjerenja

Provjerio Feefo

6 years ago

Good job

GIven the present restrictions the team did a good job even if delays in communication were annoying but inevitable.

Datum kupovine: 09/08/2020

Trusted Customer

Provjerio Feefo

6 years ago

Što Trusted Customer misli o društvu smei:

Wonderful service as always

Datum kupovine: 18/08/2020

Trusted Customer

Provjerio Feefo

Wisbech

6 years ago

Što Trusted Customer misli o društvu smei:

Good service all-round.

Very thorough in getting the correct cover at a fair price. Initial response was outside the expected time, but once engaged all went forward very easily.

Datum kupovine: 28/08/2020

Trusted Customer

Provjerio Feefo

6 years ago

Što Trusted Customer misli o društvu smei:

Very easy to use thanks

Datum kupovine: 20/08/2020

Trusted Customer

Provjerio Feefo

6 years ago

Što Trusted Customer misli o društvu smei:

Been with last many years.Very assistive and polit and know the markets.

Always assistive and patient and non pushy

Datum kupovine: 30/08/2020

Trusted Customer

Provjerio Feefo

6 years ago

Što Trusted Customer misli o društvu smei:

WHEN A CUSTOMER CALLS AND CALLS AND CALLS AND CALLS ASKING FOR THEIR POLICY SEND IT

Lauren Charlesworth

smei

6 years ago

Thank you for your response, I can see the documents were emailed on the 5th, and 13th ofAugust this year, however I have resent these to both the email addresses we hold for you today and they should be received soon. Kind Regards, Lauren Charlesworth SME Insurance Services

Datum kupovine: 02/08/2020

Niste primili poruku s pozivom za ostavljanje recenzije?

Feefo Trusted Service Awards

Našim neovisnim nagradama najboljim brendovima odajemo priznanje za korisničku podršku. O pobjednicima odlučujemo na temelju ocjena koje dobiju od svojih kupaca.

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Kako se recenzije na stranici Feefo prikupljaju?

Tko može ostaviti recenziju na stranici Feefo?

Kako provjeravamo recenzije?

Kako se odnosimo prema lažnim recenzijama?