Kako se recenzije na stranici Feefo prikupljaju?

Neovisno prikupljamo povratne informacije u ime brendova koji surađuju s nama. Pristup našoj platformi imaju samo provjereni kupci, pa tako možete biti sigurni da čitate recenzije stvarnih korisnika.

Tko može ostaviti recenziju na stranici Feefo?

Samo korisnici s dokazom o kupnji mogu ostaviti recenziju na stranici Feefo. To osiguravamo obraćajući se kupcima odmah nakon obavljene transakcije.

Kako provjeravamo recenzije?

Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.

Kako se odnosimo prema lažnim recenzijama?

Feefo onemogućava ostavljanje lažnih recenzija poticanjem samo provjerenih kupaca k davanju povratnih informacija.

smei Recenzije | Recenzije službe za korisnike za https://www.feefo.com/reviews/sme-insurance | Feefo

Prikaz 2,544 recenzije/a

Potrošač od povjerenja

11 years ago

Great service, love the fact that i talked to the same person for both my…

Great service, love the fact that i talked to the same person for both my insurances. Personal touch appreciated in a time when it is extremely difficult to talk to a human, and not have to deal...

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SME Insurance Services

smei

11 years ago

Thank you for such great feedback, we will always endeavour to keep the personal touch, something that differentiates us from the large call centres and is preferred by our customers. Lisa Boyes Customer Services Manager

Datum kupovine: 03/08/2014

Potrošač od povjerenja

11 years ago

Easy to contact and very helpful in dealing with all problems

Datum kupovine: 03/08/2014

Potrošač od povjerenja

11 years ago

I Have been with sme for four years and service has been excellent.They always try to…

I Have been with sme for four years and service has been excellent.They always try to find the best deals available.

SME Insurance Services

smei

11 years ago

Thank you for continuing to renew with SME every year and for such positive feedback. Lisa Boyes Customer Services Manager

Datum kupovine: 03/08/2014

Potrošač od povjerenja

11 years ago

Only just cheaper than a rival this time, but we decided to stay with you/

SME Insurance Services

smei

11 years ago

We will continue to try a beat our competitors on price and service, delighted you decided to stay with SME this year. Lisa Boyes Customer Services Manager

Datum kupovine: 03/08/2014

Potrošač od povjerenja

11 years ago

hasel free communication with no jargon attatched. fast friendly and efficient service for busy people.

SME Insurance Services

smei

11 years ago

We are delighted to see that you have insured through SME this year and thank you for your comments. Lisa Boyes Customer Services Manager

Datum kupovine: 03/08/2014

Potrošač od povjerenja

11 years ago

Happy with service provided and competitive quote

Datum kupovine: 03/08/2014

Potrošač od povjerenja

11 years ago

Still waiting to finalised it has been over a month and luck of concentration or…

Still waiting to finalised it has been over a month and luck of concentration or not paying enough attention wasting my time by informing me wrongly so I m not happy at all with the service Thanks ...

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SME Insurance Services

smei

11 years ago

We are very concerned to hear that you have not experienced the type of service that you should expect from SME or the insurers we place you with. I have discussed this with the insurers claims manager who has confirmed that he has been speaking to you today to try and resolve this situation and will continue to do so until this claim has been settled to your satisfaction. Should you have any further queries relating to this or any other matters please do not hesitate to contact our customer services team on 0844 855 4602 Lisa Boyes Customer Services Manager

Datum kupovine: 03/08/2014

Potrošač od povjerenja

11 years ago

I have found the service Ihave recieved tobe adequate

Datum kupovine: 03/08/2014

Potrošač od povjerenja

11 years ago

From quote to signing up people rang when they said they would ring everything timewise…

From quote to signing up people rang when they said they would ring everything timewise was spot on e.g documents came when the advisor said they would payment was taken when the advisor said overall...

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Datum kupovine: 03/08/2014

Potrošač od povjerenja

11 years ago

very good but i hvnt had to claim off them and thats when you really…

very good but i hvnt had to claim off them and thats when you really know how good an insurance company is as being a business speed is of importance but hopefully i will never have to claim

Datum kupovine: 03/08/2014

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