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Ocijenjeno
Izvanredno
Usluga
4.7
/5
Proizvod
0
/5

5

4

3

2

1

96

28

0

0

3

127

ocjena tijekom prošle godine

Prikaz 2,477 recenzije/a
Potrošač od povjerenja
11 years ago
Datum kupovine: 13/07/2014
Very straight forward to renew. Good service.
Very straight forward to renew. Good service.
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SME Insurance Services
smei
11 years ago
Thank you for your comments, we adhere to make the renewal process as straight forward as possible for our existing clients. Lisa Boyes Customer Services Manager
0
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Potrošač od povjerenja
11 years ago
Datum kupovine: 13/07/2014
Been dealing with SME for years for various policies. This year at the very last minute…
Been dealing with SME for years for various policies. This year at the very last minute i was told that I could not be covered as my property was a flying freehold. No such legal term is applicable...

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SME Insurance Services
smei
11 years ago
We're sorry to hear you had a bad experience with us. We have investigated your complaint and listened to the calls. You are quite right that the policy restriction over flying freehold is not applicable in Scotland and our team failed to notify you of this in good time. We apologise for the oversight and assure you that further training is being carried out to ensure our staff understand this point. We’re sorry you felt the need to insure elsewhere on this occasion. If you would like to discuss your complaint further please contact our customer services team on 0844 855 4602. Jonathan Webber Director
0
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Potrošač od povjerenja
11 years ago
Datum kupovine: 13/07/2014
Always happy with SME prompt and professional , what i like is that you do…
Always happy with SME prompt and professional , what i like is that you do not inflate your prices and work towards keeping your existing costumers
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SME Insurance Services
smei
11 years ago
We are delighted to see that you have renewed again through SME this year. We do endeavour to keep our prices competitive and will continue to do so whilst maintaining our prompt and professional service. Lisa Boyes Customer Services Manager
0
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Potrošač od povjerenja
11 years ago
Datum kupovine: 13/07/2014
Made me very aware of everything. Thank tou
Made me very aware of everything. Thank tou
Merchant Logo
SME Insurance Services
smei
11 years ago
We do appreciate your comments and we will continue to be thorough with any future queries you may have, thank you. Lisa Boyes Customer Services Manager
0
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Potrošač od povjerenja
11 years ago
Datum kupovine: 13/07/2014
very pleased with service. thanks.
very pleased with service. thanks.
Potrošač od povjerenja
11 years ago
very good.
Merchant Logo
SME Insurance Services
smei
11 years ago
Thank you for taking the time to comment, we are glad to hear that you are happy with the service provided. Lisa Boyes Customer Services Manager
0
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Potrošač od povjerenja
11 years ago
Datum kupovine: 13/07/2014
Very helpful and polite
Very helpful and polite
Merchant Logo
SME Insurance Services
smei
11 years ago
Thank you for your comments, we are glad to hear that you are happy with the service received. Lisa Boyes Customer Services Manager
0
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Potrošač od povjerenja
11 years ago
Datum kupovine: 13/07/2014
Maj was very helpfull and friendly.
Maj was very helpfull and friendly.
Merchant Logo
SME Insurance Services
smei
11 years ago
We will make sure your comments are forwarded on to Maj, thank you for your feedback. Lisa Boyes Customer Services Manager
0
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Potrošač od povjerenja
11 years ago
Datum kupovine: 13/07/2014
Sme were helpful phoned back when they said they would. Overall ok company
Sme were helpful phoned back when they said they would. Overall ok company
Merchant Logo
SME Insurance Services
smei
11 years ago
Thank you for taking the time to comment. Lisa Boyes Customer Services Manager
0
Podjeli
Potrošač od povjerenja
11 years ago
Datum kupovine: 13/07/2014
Always helpful and efficient
Always helpful and efficient
Merchant Logo
SME Insurance Services
smei
11 years ago
We do appreciate you taking the time to respond with such positive feedback, thank you. Lisa Boyes Customer Services Manager
0
Podjeli
Potrošač od povjerenja
11 years ago
Datum kupovine: 13/07/2014
Excellent customer service. Thanks for all your help Des
Excellent customer service. Thanks for all your help Des
0
Podjeli
O smei
We have been providing specialist commercial insurance to small and medium sized businesses ever since we first opened in 2002. Today we’re an award-winning broker taking pride in our personal approach, which enables our customers to concentrate more time and money on their own business.
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Chantrell House, The Calls, Leeds, West Yorkshire,, Leeds, West Yorkshire, West Yorkshire, LS2 7HA, United Kingdom
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O smei
We have been providing specialist commercial insurance to small and medium sized businesses ever since we first opened in 2002. Today we’re an award-winning broker taking pride in our personal approach, which enables our customers to concentrate more time and money on their own business.