Kako se recenzije na stranici Feefo prikupljaju?

Neovisno prikupljamo povratne informacije u ime brendova koji surađuju s nama. Pristup našoj platformi imaju samo provjereni kupci, pa tako možete biti sigurni da čitate recenzije stvarnih korisnika.

Tko može ostaviti recenziju na stranici Feefo?

Samo korisnici s dokazom o kupnji mogu ostaviti recenziju na stranici Feefo. To osiguravamo obraćajući se kupcima odmah nakon obavljene transakcije.

Kako provjeravamo recenzije?

Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.

Kako se odnosimo prema lažnim recenzijama?

Feefo onemogućava ostavljanje lažnih recenzija poticanjem samo provjerenih kupaca k davanju povratnih informacija.

Sephora Recenzije | Recenzije službe za korisnike za {{merchantUrl}} | Feefo

Prikaz 179,985 recenzije/a

Mary Tunnicliffe

Provjerio Feefo

GBR

18 hours ago

Što Mary Tunnicliffe misli o društvu Sephora:

Good choice and prices

Quick online service/ delivery

Virginia Challis

Provjerio Feefo

19 hours ago

Što Virginia Challis misli o društvu Sephora:

Blusher

Great website and so easy to order. Product arrived quickly and is of a good quality. Blusher lasts all day and is a lovely colour

Maya Zorkot

Provjerio Feefo

GBR

20 hours ago

Emma

Provjerio Feefo

GBR

21 hours ago

Što Emma misli o društvu Sephora:

Highly recommended

I had a query regarding a delivery that hadn’t arrived, I contacted Sephora and they replied the same day, my order arrived 2 days later. I also had another query regarding my 2x Brands You Love as...

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Potrošač od povjerenja

Provjerio Feefo

22 hours ago

Perfect Online Experience

Excellent Online Experience.

Potrošač od povjerenja

Provjerio Feefo

1 day ago

Perfect

Service was perfect, regular updates regarding delivery, all items securely packaged.

Potrošač od povjerenja

Provjerio Feefo

1 day ago

Potrošač od povjerenja

Provjerio Feefo

1 day ago

Paid but no parcel

Never received my parcel.. it’s been over 3 weeks and my parcel has not arrived whatsoever.

Vanessa

Sephora

1 day ago

Hi, Thank you for your feedback. We are sorry to hear your parcel has not been received. We will be in contact via email regarding the status of your order and a resolution. Once again we apologise for the inconvenience caused. Kind Regards, Sephora UK Customer Care Team

Rosexpress Bernard

Provjerio Feefo

2 days ago

Što Rosexpress Bernard misli o društvu Sephora:

Excellent

Claire Vaughan

Provjerio Feefo

GBR

2 days ago

Što Claire Vaughan misli o društvu Sephora:

A general 'couldn't care less' attitude.

My order was lost during delivery and when asked if I wanted it re‐sent, Sephora failed to let me know that half of the items were no longer available until afterwards. The gwp was also no longer...

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Rebecca

Sephora

2 days ago

Hello, Thank you for your feedback. We sincerely apologize for the inconvenience and frustration you experienced with your recent orders. We understand that your initial feedback regarding the lost delivery and product availability issues was escalated to our senior team. We are pleased to confirm that a full refund was issued for the replacement order, and a goodwill gesture was arranged to compensate for the inconvenience. We regret that the process was not as smooth as it should have been, and we appreciate your patience as we worked to resolve this matter. We value your business and hope to provide you with a much-improved experience in the future. Sincerely, The Sephora Team

Niste primili poruku s pozivom za ostavljanje recenzije?

Feefo Trusted Service Awards

Našim neovisnim nagradama najboljim brendovima odajemo priznanje za korisničku podršku. O pobjednicima odlučujemo na temelju ocjena koje dobiju od svojih kupaca.

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Zašto vjerovati recenzijama na stranici Feefo?

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