Kako se recenzije na stranici Feefo prikupljaju?

Neovisno prikupljamo povratne informacije u ime brendova koji surađuju s nama. Pristup našoj platformi imaju samo provjereni kupci, pa tako možete biti sigurni da čitate recenzije stvarnih korisnika.

Tko može ostaviti recenziju na stranici Feefo?

Samo korisnici s dokazom o kupnji mogu ostaviti recenziju na stranici Feefo. To osiguravamo obraćajući se kupcima odmah nakon obavljene transakcije.

Kako provjeravamo recenzije?

Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.

Kako se odnosimo prema lažnim recenzijama?

Feefo onemogućava ostavljanje lažnih recenzija poticanjem samo provjerenih kupaca k davanju povratnih informacija.

Recenzije za ROL Cruise

Prikaz 25,692 recenzije/a

Rosalind Bell

Provjerio Feefo

GBR

7 months ago

Što Rosalind Bell misli o društvu ROL Cruise:

Completely reassured by the way I was dealt with.

All details covered and I felt completely reassured by the agent’s knowledge of the cruise and what was included, and by the way he dealt with any queries. Confirmation emails came quickly and with...

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Megan Hammond

ROL Cruise

7 months ago

Thank you for your lovely review. We are pleased to hear that you found the agent knowledgeable and he was able to answer any queries. We hope you are looking forward to your cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Robert Leishman

Provjerio Feefo

7 months ago

Što Robert Leishman misli o društvu ROL Cruise:

Very good info from knowledgeable woman

Megan Hammond

ROL Cruise

7 months ago

Thank you for your review, we are pleased to hear that you found the agent knowledgeable and they provided good service. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Anne Forge

Provjerio Feefo

GBR

7 months ago

Što Anne Forge misli o društvu ROL Cruise:

Excellent service

First time using ROL. Call was answered quickly. Darren was personable and very helpful with all my questions. He ensured that we secured the cabin we wanted for our 2027 cruise to Norway. I would...

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Megan Hammond

ROL Cruise

7 months ago

Thank you for your 5-star review, we hope you are looking forward to your next holiday. We are delighted that you would recommend us and that you found Darren very helpful. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Potrošač od povjerenja

Provjerio Feefo

7 months ago

Excellent service as usual

The service was excellent

Megan Hammond

ROL Cruise

7 months ago

Thank you for your review, we are delighted to hear that the service was excellent. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Timothy Jayes

Provjerio Feefo

GBR

7 months ago

Što Timothy Jayes misli o društvu ROL Cruise:

My go to cruise agent

Quick friendly service, good knowledge of the cruise world. Also very helpful when you may need to cancel or change your cruise. Always my go to company.

Megan Hammond

ROL Cruise

7 months ago

Thank you for your review, we are pleased to hear that you find our agents friendly, knowledgeable and helpful. We hope you are looking forward to your holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Lynne Kimble

Provjerio Feefo

GBR

7 months ago

Što Lynne Kimble misli o društvu ROL Cruise:

excellent

Megan Hammond

ROL Cruise

7 months ago

Thank you for your review, we are pleased to hear that the service was excellent. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Potrošač od povjerenja

Provjerio Feefo

7 months ago

Polite and efficient staff. Slwsys helpful.

Megan Hammond

ROL Cruise

7 months ago

Thank you for your review, we are pleased to hear that you find our agents polite, efficient and helpful. We hope you are looking forward to your holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Ian Macdonald

Provjerio Feefo

GBR

7 months ago

Što Ian Macdonald misli o društvu ROL Cruise:

speaking in person

Ellis was clear in explanation and answering questions. It is a significant factor for us to be able to talk directly to a person without having to wait a long time or going through numerous options...

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Megan Hammond

ROL Cruise

7 months ago

Thank you for your lovely review. We are so pleased to hear that Ellis was able to assist with your booking. We hope you are looking forward to your next cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Potrošač od povjerenja

Provjerio Feefo

7 months ago

Friendly service

Julia was very helpful in choosing the cabin that we wanted and making sure that we had all the benefits available.

Megan Hammond

ROL Cruise

7 months ago

Thank you for your review, we are delighted to hear that you found Julia very helpful. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Richard Rhodes

Provjerio Feefo

GBR

8 months ago

Što Richard Rhodes misli o društvu ROL Cruise:

ROL's great service

I've used ROL for a long time and have always received great service and a good price.

Megan Hammond

ROL Cruise

7 months ago

Thank you for your lovely review, we are so pleased that you book regularly with us. We hope you are looking forward to your next holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Niste primili poruku s pozivom za ostavljanje recenzije?

Feefo Trusted Service Awards

Našim neovisnim nagradama najboljim brendovima odajemo priznanje za korisničku podršku. O pobjednicima odlučujemo na temelju ocjena koje dobiju od svojih kupaca.

Što su nagrade Trusted Service Awards?

Zašto vjerovati recenzijama na stranici Feefo?

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ROL Cruise Recenzije

Kako se recenzije na stranici Feefo prikupljaju?

Tko može ostaviti recenziju na stranici Feefo?

Kako provjeravamo recenzije?

Kako se odnosimo prema lažnim recenzijama?