Reply to my messages about the broken tub of protein I received. I've sent 4 email now. I did get a reply from Ella after a couple of emails but now she has gone silent despite me providing what she...
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Recenzije proizvoda
Datum kupovine: 03/10/2022
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LS
Lyndon Seymour
Provjerio Feefo
3 years ago
Što Lyndon Seymour misli o društvu Matrix Nutrition:
Great product, absolutely terrible customer service. Tub was broken in transit & leaked everywhere in the box, wouldn’t reply to my emails until I threatened to contact my credit card to complain....
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Ben
Matrix Nutrition
3 years ago
Hi,
Apologies your order arrived unsatisfactory, all products are sent brand new and on the very small occasion damage can happen during transit. Customers are given a range of options to resolve including returning the product free of charge for a replacement.
We're glad this was resolved via email to our customer service department.
Thanks Team MX
Recenzije proizvoda
Ben
Matrix Nutrition
3 years ago
Hi,
Apologies your order arrived unsatisfactory, all products are sent brand new and on the very small occasion damage can happen during transit. Customers are given a range of options to resolve including returning the product free of charge for a replacement.
We're glad this was resolved via email to our customer service department.
Thanks Team MX
Ben
Matrix Nutrition
3 years ago
Hi,
Apologies your order arrived unsatisfactory, all products are sent brand new and on the very small occasion damage can happen during transit. Customers are given a range of options to resolve including returning the product free of charge for a replacement.
We're glad this was resolved via email to our customer service department.
Thanks Team MX
Datum kupovine: 30/09/2022
0
Podjeli
DD
Daniel Deacon
Provjerio Feefo
3 years ago
Što Daniel Deacon misli o društvu Matrix Nutrition:
My experience with ordering Matrix whey protein powder is always good, I never have negative feedback too post about and Vanilla protein powder made with milk & mixed with biscoff spread is real good...
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Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.
