Kako se recenzije na stranici Feefo prikupljaju?

Neovisno prikupljamo povratne informacije u ime brendova koji surađuju s nama. Pristup našoj platformi imaju samo provjereni kupci, pa tako možete biti sigurni da čitate recenzije stvarnih korisnika.

Tko može ostaviti recenziju na stranici Feefo?

Samo korisnici s dokazom o kupnji mogu ostaviti recenziju na stranici Feefo. To osiguravamo obraćajući se kupcima odmah nakon obavljene transakcije.

Kako provjeravamo recenzije?

Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.

Kako se odnosimo prema lažnim recenzijama?

Feefo onemogućava ostavljanje lažnih recenzija poticanjem samo provjerenih kupaca k davanju povratnih informacija.

Recenzije za Headwater

Prikaz 1,508 recenzije/a

YURY MILGRAM

Provjerio Feefo

8 months ago

Sophie

Headwater

8 months ago

Thank you so much for your 5-star review. We really appreciate your confidence in Headwater and hope you have a fantastic time whilst away. Sophie Customer Relations Executive

Potrošač od povjerenja

Provjerio Feefo

8 months ago

Very efficient, friendly and helpful response to my initial enquiry from Stephanie, thank you.

Sophie

Headwater

8 months ago

Thank you so much for your lovely feedback! We are really glad Steph was able to help so efficiently. Sophie Customer Relations Executive

JEREMY THOMAS

Provjerio Feefo

GBR

8 months ago

Što JEREMY THOMAS misli o društvu Headwater:

Highly recommended

Excellent service from Stella during an initial enquiry and a subsequent booking. She was patient, thorough and courteous - thank you. Highly recommended.

Sophie

Headwater

8 months ago

Thank you so much for your lovely feedback. I am delighted to hear Stella provided such patient and thorough service during your enquiry and booking. We really appreciate the recommendation! Sophie Customer Relations Executive

PATRICK

Provjerio Feefo

GBR

8 months ago

Što PATRICK misli o društvu Headwater:

Great booking experience.

Excellent service all round. In making the booking I was able to get through to a representative without any waiting. The service was helpful and very well informed, seeming to know the facts on the...

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Sophie

Headwater

8 months ago

Thank you so much for your wonderful review. We are delighted to hear you received such helpful and efficient service throughout your booking. It means a great deal to the team, and we are thrilled we could make the process smooth and straightforward for you. Sophie Customer Relations Executive

Potrošač od povjerenja

Provjerio Feefo

8 months ago

Easy booking process

Stephanie has Headwater was super helpful and knowledgeable and provided everything we needed in booking our self-guided walking trip in Malta

Sophie

Headwater

8 months ago

Thank you for your wonderful review! We are delighted to hear that Stephanie was so helpful and knowledgeable while organising your self-guided walking trip. We hope you have an amazing time. Sophie Customer Relations Executive

PETER BRYANT

Provjerio Feefo

GBR

8 months ago

Što PETER BRYANT misli o društvu Headwater:

Headwater the cycle holiday experts

I always book my cycle holidays through Headwater because I’m assured of excellent service and a thoroughly enjoyable holiday

Sophie

Headwater

8 months ago

Thank you for your lovely review! We are delighted you choose Headwater for your cycling holidays and really appreciate your continued support. Sophie Customer Relations Executive

JEAN EVANSON

Provjerio Feefo

GBR

8 months ago

Što JEAN EVANSON misli o društvu Headwater:

Tailored to our needs

Hannah was very responsive to the ideas we had to add extra nights into our holiday. She also helped us choose the appropriate flight to make the journeys more pleasant. Prompt communication and we...

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Sophie

Headwater

8 months ago

Thank you for your kind review! We are so pleased Hannah could help with your extra nights and flights, and delighted that you're happy with the holiday we have put together. Sophie Customer Relations Executive

ANDREW PILKINGTON

Provjerio Feefo

8 months ago

Što ANDREW PILKINGTON misli o društvu Headwater:

Easy booking

The booking process has been very straightforward and efficiently handled.

Sophie

Headwater

8 months ago

Thank you for taking the time to leave such positive feedback. I am so glad to hear the booking process was clear and handled efficiently for you. Sophie Customer Relations Executive

ISOBEL GEORGE

Provjerio Feefo

GBR

8 months ago

Što ISOBEL GEORGE misli o društvu Headwater:

Excellent from first enquiry through to booking.

Excellent, prompt and friendly. I thought the very clear, itemised invoice was excellent. Transparent about the additional costs. Equally impressed with the initiative to include the rail tickets we...

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Sophie

Headwater

8 months ago

Thank you so much for your lovely feedback! We are delighted to hear that you found everything clear, helpful, and friendly. I will be sure to pass your kind words on to Luke, he will be delighted to know he made such a positive impression. Sophie Customer Relations Executive

Potrošač od povjerenja

Provjerio Feefo

9 months ago

Extremely good service from Stephanie. She listened to what we wanted, presented a clear and professional looking quotation and was very clear in explaining the next steps.

Sophie

Headwater

9 months ago

Thank you for your kind words! We are delighted Steph could provide such a clear and helpful experience. Sophie Customer Relations Executive

Niste primili poruku s pozivom za ostavljanje recenzije?

Feefo Trusted Service Awards

Našim neovisnim nagradama najboljim brendovima odajemo priznanje za korisničku podršku. O pobjednicima odlučujemo na temelju ocjena koje dobiju od svojih kupaca.

Što su nagrade Trusted Service Awards?

Zašto vjerovati recenzijama na stranici Feefo?

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Headwater Recenzije

Kako se recenzije na stranici Feefo prikupljaju?

Tko može ostaviti recenziju na stranici Feefo?

Kako provjeravamo recenzije?

Kako se odnosimo prema lažnim recenzijama?