Kako se recenzije na stranici Feefo prikupljaju?

Neovisno prikupljamo povratne informacije u ime brendova koji surađuju s nama. Pristup našoj platformi imaju samo provjereni kupci, pa tako možete biti sigurni da čitate recenzije stvarnih korisnika.

Tko može ostaviti recenziju na stranici Feefo?

Samo korisnici s dokazom o kupnji mogu ostaviti recenziju na stranici Feefo. To osiguravamo obraćajući se kupcima odmah nakon obavljene transakcije.

Kako provjeravamo recenzije?

Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.

Kako se odnosimo prema lažnim recenzijama?

Feefo onemogućava ostavljanje lažnih recenzija poticanjem samo provjerenih kupaca k davanju povratnih informacija.

Headwater Recenzije | Recenzije službe za korisnike za {{merchantUrl}} | Feefo

Prikaz 1,461 recenzije/a

MARJORIE WARREN

Provjerio Feefo

GBR

5 days ago

Što MARJORIE WARREN misli o društvu Headwater:

Great service

Friendly, informative and helpful.

Sophie

Headwater

1 day ago

Thank you for your kind review. We’re so pleased to hear you found our team friendly, informative and helpful. Sophie Customer Relations Executive

Potrošač od povjerenja

Provjerio Feefo

7 days ago

Sophie

Headwater

1 day ago

Thank you for your wonderful review. We’re delighted you had such a great experience and truly appreciate you taking the time to share your feedback. Sophie Customer Relations Executive

THOMAS SANDAY

Provjerio Feefo

GBR

7 days ago

Što THOMAS SANDAY misli o društvu Headwater:

Trip to Austria

Really good, prompt service and nice to speak to one person, who I could then speak to again, with further queries.

Sophie

Headwater

1 day ago

Thank you for your lovely feedback. We’re so pleased you enjoyed the prompt service and having a dedicated contact throughout your booking experience. Sophie Customer Relations Executive

Potrošač od povjerenja

Provjerio Feefo

8 days ago

Highly recommended

Very prompt and efficient service in booking holiday and flights

Sophie

Headwater

1 day ago

Thank you for your kind words. We’re so pleased to hear you found the booking process prompt and efficient, and we hope you have a fantastic holiday. Sophie Customer Relations Executive

Potrošač od povjerenja

Provjerio Feefo

8 days ago

Excellent

Faultless service

Sophie

Headwater

8 days ago

Thank you for your lovely feedback. We are delighted to hear everything was faultless and that you had such a positive experience. Sophie Customer Service Executive

Potrošač od povjerenja

Provjerio Feefo

16 days ago

The service was very professional and helpful. Everything was clearly explained.

Sophie

Headwater

15 days ago

Thank you very much for your kind feedback. We’re really pleased to hear that you found the service professional and that everything was clearly explained. Sophie Customer Relations Executive

VALERI FRENCH

Provjerio Feefo

USA

19 days ago

Što VALERI FRENCH misli o društvu Headwater:

Prompt and friendly service

Megan was great. prompt follow-through

Sophie

Headwater

17 days ago

Thank you for leaving this lovely feedback. We’re so pleased to hear Megan was great and provided such prompt follow‑through. Sophie Customer Relations Executive

Potrošač od povjerenja

Provjerio Feefo

29 days ago

Excellent Service

Service was excellent, very prompt responses and answered any questions quickly and pleased that holiday plans got confirmed within hours.

Sophie

Headwater

29 days ago

Thanks for your feedback. We’re glad everything was sorted quickly and that your questions were answered promptly. It’s great to hear your holiday plans were confirmed so smoothly. Sophie Customer Relations Executive

Potrošač od povjerenja

Provjerio Feefo

1 month ago

Booking made easy with Andrew

Very impressed by how conscientious Andrew Palmer is in his work, he has made our 'non-standard' booking very easy, helping us with options for car hire, accommodation and flights and producing...

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Sophie

Headwater

29 days ago

Thank you for taking the time to share this, Andrew will be really pleased to hear this feedback. We are delighted he was able to make your non-standard booking feel straightforward and well supported, and we will be sure to pass on your lovely feedback. We hope you have a fantastic holiday ahead. Sophie Customer Relations Executive

MARC PAUTZ

Provjerio Feefo

GBR

1 month ago

Što MARC PAUTZ misli o društvu Headwater:

Self guided walking tour

Stella Pietri was excellent. Friendly, informative and extremely efficient. Was able to help me very transfer my booking funds over from exodus and get us booked on a walking holiday, including...

Pročitajte više

Sophie

Headwater

1 month ago

Thank you for your lovely feedback. We’re delighted to hear Stella provided such friendly, efficient support and made transferring and booking your walking holiday so straightforward. We hope you have a fantastic trip! Sophie Customer Relations Executive

Niste primili poruku s pozivom za ostavljanje recenzije?

Feefo Trusted Service Awards

Našim neovisnim nagradama najboljim brendovima odajemo priznanje za korisničku podršku. O pobjednicima odlučujemo na temelju ocjena koje dobiju od svojih kupaca.

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