Kako se recenzije na stranici Feefo prikupljaju?

Neovisno prikupljamo povratne informacije u ime brendova koji surađuju s nama. Pristup našoj platformi imaju samo provjereni kupci, pa tako možete biti sigurni da čitate recenzije stvarnih korisnika.

Tko može ostaviti recenziju na stranici Feefo?

Samo korisnici s dokazom o kupnji mogu ostaviti recenziju na stranici Feefo. To osiguravamo obraćajući se kupcima odmah nakon obavljene transakcije.

Kako provjeravamo recenzije?

Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.

Kako se odnosimo prema lažnim recenzijama?

Feefo onemogućava ostavljanje lažnih recenzija poticanjem samo provjerenih kupaca k davanju povratnih informacija.

Recenzije za Headwater

Prikaz 1,508 recenzije/a

Potrošač od povjerenja

Provjerio Feefo

4 months ago

Efficient booking process

Booking arrangements made as advided , it did take 3 days for them to confirm hotels . The app flr local provider has been supplied and it appears to provide detailed infprmation of pur intended rpute

Steph

Headwater

4 months ago

We’re pleased to hear that your booking was arranged as advised and that you’ve been provided with access to the local provider app, which offers detailed information about your planned route. We apologise for the delay in confirming the hotels and appreciate your patience during this time. We’re always working to improve our processes to ensure confirmations are completed as quickly as possible. If there’s anything further you need ahead of your trip, please don’t hesitate to get in touch – we’re here to help. Stephanie Customer Coordinator

RICHARD GREENWOOD

Provjerio Feefo

4 months ago

Što RICHARD GREENWOOD misli o društvu Headwater:

Efficient and helpful. Useful advice about aspects of the proposed trip

Sophie

Headwater

4 months ago

Thank you for your lovely feedback. I am so pleased you found the service efficient and the advice helpful in planning your trip. Sophie Customer Relations Executive

Potrošač od povjerenja

Provjerio Feefo

4 months ago

Excellent service with respect quotation and sorting our holiday

Sophie

Headwater

4 months ago

Thank you so much for your kind feedback. We’re really pleased to hear you were happy with the service and support throughout the quotation and booking process, and we hope you have a fantastic holiday. Sophie Customer Relations Executive

DAVID GOLDSTRAW

Provjerio Feefo

GBR

4 months ago

Što DAVID GOLDSTRAW misli o društvu Headwater:

Great Service on discussing and booking walking holiday

It was very refreshing to receive such great service from Helen. We had two or three conversations about what Walking holiday woulld suit our circumstances. She was very supportive when we changed...

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Sophie

Headwater

4 months ago

Thank you for your lovely feedback. It is great to hear how supportive Helen was in helping you find the right walking holiday and adapting when your plans changed. We are so pleased you have booked for April 2027 and really appreciate your kind words. Sophie Customer Relations Executive

Potrošač od povjerenja

Provjerio Feefo

4 months ago

Tuscany cycling

It was a friend who first contacted Headwater to research a holiday. They found one that suited and all couples within the party have dealt with Headwater individually.. they have been very...

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Sophie

Headwater

4 months ago

Thank you for your kind review. I am so pleased to hear you found the booking process efficient and that Stella and Stephanie were helpful. Sophie Customer Relations Executive

SUSAN BALDWIN

Provjerio Feefo

4 months ago

Steph

Headwater

4 months ago

Thank you for your 5*'s it is very much appreciated. Stephanie Customer Coordinator

ALAN HOCKEY

Provjerio Feefo

NZL

5 months ago

Što ALAN HOCKEY misli o društvu Headwater:

Great people to deal with

Hannah Plant was awesome to deal with. She dealt with all of our requests with professionalism and ease.

Sophie

Headwater

5 months ago

Thank you for your lovely feedback. We’re so pleased to hear that Hannah took such great care of you and made the process smooth and easy. We’ll be sure to pass on your kind words to her. Sophie Customer Relations Executive

MARJORIE WARREN

Provjerio Feefo

GBR

5 months ago

Što MARJORIE WARREN misli o društvu Headwater:

Great service

Friendly, informative and helpful.

Sophie

Headwater

5 months ago

Thank you for your kind review. We’re so pleased to hear you found our team friendly, informative and helpful. Sophie Customer Relations Executive

Potrošač od povjerenja

Provjerio Feefo

5 months ago

Sophie

Headwater

5 months ago

Thank you for your wonderful review. We’re delighted you had such a great experience and truly appreciate you taking the time to share your feedback. Sophie Customer Relations Executive

THOMAS SANDAY

Provjerio Feefo

GBR

5 months ago

Što THOMAS SANDAY misli o društvu Headwater:

Trip to Austria

Really good, prompt service and nice to speak to one person, who I could then speak to again, with further queries.

Sophie

Headwater

5 months ago

Thank you for your lovely feedback. We’re so pleased you enjoyed the prompt service and having a dedicated contact throughout your booking experience. Sophie Customer Relations Executive

Niste primili poruku s pozivom za ostavljanje recenzije?

Feefo Trusted Service Awards

Našim neovisnim nagradama najboljim brendovima odajemo priznanje za korisničku podršku. O pobjednicima odlučujemo na temelju ocjena koje dobiju od svojih kupaca.

Što su nagrade Trusted Service Awards?

Zašto vjerovati recenzijama na stranici Feefo?

Saznajte više o tvrtki Feefo

Headwater Recenzije

Kako se recenzije na stranici Feefo prikupljaju?

Tko može ostaviti recenziju na stranici Feefo?

Kako provjeravamo recenzije?

Kako se odnosimo prema lažnim recenzijama?