Kako se recenzije na stranici Feefo prikupljaju?

Neovisno prikupljamo povratne informacije u ime brendova koji surađuju s nama. Pristup našoj platformi imaju samo provjereni kupci, pa tako možete biti sigurni da čitate recenzije stvarnih korisnika.

Tko može ostaviti recenziju na stranici Feefo?

Samo korisnici s dokazom o kupnji mogu ostaviti recenziju na stranici Feefo. To osiguravamo obraćajući se kupcima odmah nakon obavljene transakcije.

Kako provjeravamo recenzije?

Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.

Kako se odnosimo prema lažnim recenzijama?

Feefo onemogućava ostavljanje lažnih recenzija poticanjem samo provjerenih kupaca k davanju povratnih informacija.

Recenzije za Gray Line Iceland

Prikaz 13,015 recenzije/a

Paula Amols

Provjerio Feefo

2 years ago

Što Paula Amols misli o društvu Gray Line Iceland:

In general, all went well, bus was easy to find and the ride comfortable. My only complaint is that the driver was rather short and unhelpful when dropping me off--it was dark, I was in a strange...

Pročitajte više

Recenzije proizvoda

Datum kupovine: 09/02/2024

Alejandra Jazmin Arroyo

Provjerio Feefo

2 years ago

Što Alejandra Jazmin Arroyo misli o društvu Gray Line Iceland:

Exellent

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Recenzije proizvoda

Datum kupovine: 11/02/2024

Alejandra Jazmin Arroyo

Provjerio Feefo

perú

2 years ago

Što Alejandra Jazmin Arroyo misli o društvu Gray Line Iceland:

excellent

I really liked the tour, the guide is very friendly and I think the customer service is excellent, they answered any questions I had about the tour efficiently and quickly via Instagram. I recommend...

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Recenzije proizvoda

Datum kupovine: 11/02/2024

Potrošač od povjerenja

Provjerio Feefo

2 years ago

Booking was easy, though was a bit confusing around the return trip.

Recenzije proizvoda

Datum kupovine: 11/02/2024

Potrošač od povjerenja

Provjerio Feefo

2 years ago

Fabulous tour and guide!

Fabulous Icelandic guide ( Rosa ?), who had the perfect mix of humour and a firm grip getting us to the sights and into the bus at the right times etc. The weather was stunning and I've never seen...

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Recenzije proizvoda

Datum kupovine: 06/02/2024

Potrošač od povjerenja

Provjerio Feefo

2 years ago

Excellent day

Andrei

Gray Line Iceland

2 years ago

Hello Dear Customer, Thank you for choosing Gray Line and for your top rating! We are happy to know that you had a great experience!We hope to see you again in Iceland. Best regards, Gray Line Team

Datum kupovine: 07/02/2024

Potrošač od povjerenja

Provjerio Feefo

2 years ago

Fantastisk nordlys men uansvarlig kørsel dertil

Der var en god vind og sne så 20 forfrosne minutter ved er busstoppested er nok ikke den bedste start,, men det gør en taknemlig for en varm bus. Guiden var en spansk pige og lidt svær at forstå og...

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Andrei

Gray Line Iceland

2 years ago

Hello Customer, Thank you for choosing Gray Line! We‘re happy to hear that you still enjoyed your experience especially with the Northern Lights tour. We understand your point about the safety of the tourists/customers and we appreciate your feedback. We always have our customers' safety in mind, reason why we have experienced drivers and guides. Our Operations Team will also be informing us ahead when we need to cancel our tours due to weather conditions. We hope to welcome you back in your next visit to Iceland. Best regards, Gray Line Team

Datum kupovine: 05/02/2024

Emma Scarborough

Provjerio Feefo

2 years ago

Što Emma Scarborough misli o društvu Gray Line Iceland:

Lovely staff but not as advertised

The staff are professional and very helpful however this was supposed to be a hotel pick up/drop off as advertised but this takes you to the bus hostel which I feel customers should be made aware of...

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Andrei

Gray Line Iceland

2 years ago

Hello Emma, Thank you for choosing Gray Line! We‘re happy to hear that you had a good experience with us. We understand your point about the proper communication regarding pick-up and drop off locations and we appreciate your feedback. These information can also be found on the vouchers we send to our customers upon confirming the booking. We hope to welcome you back in your next visit to Iceland. Best regards, Gray Line Team

Recenzije proizvoda

Datum kupovine: 05/02/2024

Alexis Day

Provjerio Feefo

2 years ago

Što Alexis Day misli o društvu Gray Line Iceland:

Go with grayline

Very easy, responsive and friendly. Offer a great range of tours and experiences across Iceland. Good pricing, easy to use and efficient, knowledgeable team.

Andrei

Gray Line Iceland

2 years ago

Hello Alexis, Thank you for sharing a review of your recent experience. Our team here at Gray Line is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. Do visit us again! Best regards, Gray Line Team

Recenzije proizvoda

Datum kupovine: 04/02/2024

Lidia Gonzalez Sanz

Provjerio Feefo

2 years ago

Što Lidia Gonzalez Sanz misli o društvu Gray Line Iceland:

It's a pretty bad experience

The experience is quite bad, I have to say that I do not like crowded tours where all tourists move massively to the same thing as real sheeps, we went because we wanted to maximize the chances of...

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Andrei

Gray Line Iceland

2 years ago

Hello Lidia, Thank you very much for taking the time to leave feedback. We are sorry for any inconvenience you have experienced with the service. We value your feedback and will use it in order to improve our services. Hopefully, we will have the opportunity to welcome you back in the future and exceed your expectations. Sincerely, Gray Line Team

Recenzije proizvoda

Datum kupovine: 04/02/2024

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Feefo Trusted Service Awards

Našim neovisnim nagradama najboljim brendovima odajemo priznanje za korisničku podršku. O pobjednicima odlučujemo na temelju ocjena koje dobiju od svojih kupaca.

Što su nagrade Trusted Service Awards?

Zašto vjerovati recenzijama na stranici Feefo?

Saznajte više o tvrtki Feefo

Gray Line Iceland Recenzije

The Golden Circle ClassicViše recenzija ovog proizvodaPregledajte internetsku stranicu proizvodaThe tour was incredible, the guide and driver were very friendly and cheerful. Overall, I really liked the experience with the company and I would definitely do it again.

The Golden Circle ClassicViše recenzija ovog proizvodaPregledajte internetsku stranicu proizvodaFabulous guide and a trip I can definitely recommend as it includes the best of Iceland close to Reykjavik

One way Airport transfer Keflavík Airport to Reykjavík with hotel dropoffViše recenzija ovog proizvodaPregledajte internetsku stranicu proizvodaWasn’t actually dropped at hotel only bus hostel

Kako se recenzije na stranici Feefo prikupljaju?

Tko može ostaviti recenziju na stranici Feefo?

Kako provjeravamo recenzije?

Kako se odnosimo prema lažnim recenzijama?