As previously stated, poor delivery service and non-existent customer service.
Customer Services
Grass247
1 month ago
Good morning,
We appreciate you taking the time to review your recent order experience, and we are sorry to hear that you have been left feeling disappointed.
As a family-operated business, we have high expectations when it comes to providing quality products, along with exemplary customer and delivery service. We have not had any contact from you since the delivery date and are keen to investigate further to fully understand what occurred on the day. We expect all members of our staff to behave professionally at all times.
A member of our Customer Care Team will be in touch with you shortly to discuss this further and work towards a more satisfactory outcome.
Kind regards,
Jenny
Grass247
0
Podjeli
GM
Graeme Murray
Provjerio Feefo
GBR
1 month ago
Što Graeme Murray misli o društvu Grass247:
Fantastic quality and service
Great service, delivery was good.
0
Podjeli
Potrošač od povjerenja
Provjerio Feefo
1 month ago
Great quick service
Great quick service delivery man so helpful Thanks Rob
0
Podjeli
GT
Gerhard Telloke
Provjerio Feefo
1 month ago
Što Gerhard Telloke misli o društvu Grass247:
Good Product and prompt delivery, Thank you!
0
Podjeli
DG
Doreen Gulliver
Provjerio Feefo
1 month ago
Što Doreen Gulliver misli o društvu Grass247:
very happy customer
excellent from start to finish as i reported in my review.
0
Podjeli
Potrošač od povjerenja
Provjerio Feefo
1 month ago
Not happy with customer service
Had a wrong size roll delivered
No solution was agreed to
We had to re order another roll at our cost then wait until the roll was returned to get a refund
An extra 3 days added to our job plus...
Pročitajte više
0
Podjeli
BB
Brian Bray
Provjerio Feefo
1 month ago
Što Brian Bray misli o društvu Grass247:
Good quality and price
Good price and fast friendly service
0
Podjeli
Potrošač od povjerenja
Provjerio Feefo
1 month ago
Great product, reasonable price, excellent service
Našim neovisnim nagradama najboljim brendovima odajemo priznanje za korisničku podršku. O pobjednicima odlučujemo na temelju ocjena koje dobiju od svojih kupaca.
Neovisno prikupljamo povratne informacije u ime brendova koji surađuju s nama. Pristup našoj platformi imaju samo provjereni kupci, pa tako možete biti sigurni da čitate recenzije stvarnih korisnika.
Samo korisnici s dokazom o kupnji mogu ostaviti recenziju na stranici Feefo. To osiguravamo obraćajući se kupcima odmah nakon obavljene transakcije.
Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.
Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.
