Good morning,
Thank you for taking the time to leave a review following your recent experience. We are pleased to hear that you are happy with the product; however, we are sorry to learn that you were disappointed with the delivery service.
Our deliveries are carried out by a single driver, and our website does advise that assistance may be required for heavier items. That said, we expect all of our drivers to conduct themselves in a professional and courteous manner at all times.
Providing quality products is at the centre of our ethos as a family-operated business. We have high expectations of all our employees, and your experience from order through to delivery should be nothing short of a pleasant one.
We take all feedback seriously, as it plays an essential role in helping us identify issues and improve our services.
We would like to gather some further information about your experience. A member of our Customer Care Team will be in contact with you shortly to discuss this in more detail, and we hope to work towards a more satisfactory outcome.
Kind regards,
Jenny
Grass247
0
Podjeli
JR
Jane Rowley
Provjerio Feefo
GBR
1 month ago
Što Jane Rowley misli o društvu Grass247:
Very pleased with purchase and quality
The service was good from start to finish. The samples arrived quickly, ordering was easy, the prices were competitive and delivery was fast and came the day and time I was advised. The deliveryman...
Pročitajte više
0
Podjeli
DT
DENNIS TAYLOR
Provjerio Feefo
GBR
1 month ago
Što DENNIS TAYLOR misli o društvu Grass247:
Good
0
Podjeli
Potrošač od povjerenja
Provjerio Feefo
1 month ago
plenty to choose from
good service just make shure you cheack your order before clicking
0
Podjeli
MN
MR DJ NORTH
Provjerio Feefo
GBR
1 month ago
Što MR DJ NORTH misli o društvu Grass247:
Big thumbs up 👍
Very quick, well packaged.
The courier notified me prior to delivery.
Had already received 2 small samples prior to purchase......so selection was made very easy.
A big thumbs up all round from me.
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Podjeli
Potrošač od povjerenja
Provjerio Feefo
1 month ago
Good products at good prices
3rd time ordering from this company. Good prices, quality products and good communication on progress of order.
0
Podjeli
DK
D P King
Provjerio Feefo
GBR
1 month ago
Što D P King misli o društvu Grass247:
excellent service
excellent
0
Podjeli
Potrošač od povjerenja
Provjerio Feefo
1 month ago
Service was great
0
Podjeli
MO
Milina Orourke
Provjerio Feefo
GBR
1 month ago
Što Milina Orourke misli o društvu Grass247:
Excellent value and quality
Excellent
0
Podjeli
AN
Alan Naylor
Provjerio Feefo
GBR
1 month ago
Što Alan Naylor misli o društvu Grass247:
Excellent first time service
The service has been excellent. They've dealt with all the queries regarding changing delivery days with no issues and kept me updated throughout.
Našim neovisnim nagradama najboljim brendovima odajemo priznanje za korisničku podršku. O pobjednicima odlučujemo na temelju ocjena koje dobiju od svojih kupaca.
Neovisno prikupljamo povratne informacije u ime brendova koji surađuju s nama. Pristup našoj platformi imaju samo provjereni kupci, pa tako možete biti sigurni da čitate recenzije stvarnih korisnika.
Samo korisnici s dokazom o kupnji mogu ostaviti recenziju na stranici Feefo. To osiguravamo obraćajući se kupcima odmah nakon obavljene transakcije.
Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.
Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.