Flydirect we're brilliant. Flight and transfer to hotel were spot on
Gina
FlyDirect
1 year ago
Thank you for your feedback and the positive comments you have for us at FlyDirect and our services. I am sorry to hear that you experienced noise issues in your hotel and I will pass your comments back to our partners. Please note whilst you are away and have any issues that you cannot get resolved with reception, you can contact our offices and we can assist or ask our representative in Tenerife to see if we can help further. We hope that doesn't out you off a future trip with us at FlyDirect.
Good job that I knew how to use Getmypickup on the internet, because we did not get any personal advice from the rep, as promised on the paperwork. This caused some stress.
Gina
FlyDirect
1 year ago
Thank you for your review, I will pass your comments on to our hotel partners in Tenerife with regards to your disappointment in your evening meals. We advise all clients via our pre-departure emails that to check their transfer times to use the "Get my Pick Up" website, we are on hand by telephone or email to help if required and the Rep in Tenerife should of been able to help if you contacted them. If this wasn't the case I can only apologise on their behalf. We hope that you choose to FlyDirect on a future occasion.
Recenzije proizvoda
Datum kupovine: 31/01/2025
0
Podjeli
MF
Mr D Furnival
Provjerio Feefo
Isle of Man
1 year ago
Što Mr D Furnival misli o društvu FlyDirect:
Everything was effectively arranged, no glitches, great to have a direct flight from the IoM.
Gina
FlyDirect
1 year ago
Thank you very much for your review, it sounds like you had a great holiday in Tenerife and enjoyed the FlyDirect services from the Isle of Man. We hope to see you on a future trip soon.
Recenzije proizvoda
Datum kupovine: 07/02/2025
0
Podjeli
Potrošač od povjerenja
Provjerio Feefo
1 year ago
Would have preferred our tickets/letter to arrive earlier the 7 days before departure.
Recenzije proizvoda
Gina
FlyDirect
1 year ago
Thank you for your review, we are sorry that you experienced a delay on your outbound journey to Tenerife, we hope that doesn't put you off a future flight or holiday booking with us at FlyDirect.
Some delay on incoming flight from Tenerife to the Isle of Man. Return flight from Tenerife to the Isle of man on time. Cabin crew very helpful.
Gina
FlyDirect
1 year ago
Thank you very much for your 5 star review, we are glad that you enjoyed the FlyDirect flights to Tenerife and we hope to welcome you back on-board a future trip soon
Thank you for your feedback, we are glad to hear our Isle of Man clients are enjoying the FlyDirect flights and holidays and we hope to welcome you back on-board soon!
Service was good but again tea, coffee and a snack should have been included.
Recenzije proizvoda
Gina
FlyDirect
1 year ago
Thank you for your 5-star review, it does sound like you had great trip to Tenerife and enjoyed the service provided by FlyDirect and our partners at Smartwings. I will take note of your comments regarding the inclusion of a refreshment on the flight and this will be discussed in our future planning meetings. We hope that you choose to FlyDirect on a future occasion.
Thank you for your review, we are glad to hear overall you enjoy the FlyDirect services from the Isle of Man. We can only apologise for any delays that you have incurred when travelling with us and please be assured that we always strive to stick to the flight schedule whenever we can. I will pass on your comments with regards to the extra legroom seats and we will investigate further. We hope to welcome you back on-board a future trip with us at FlyDirect soon.
I have chosen to use Flydirect on 4 occasions and am totally happy with the service, however, maybe a better choice of hotels.
Gina
FlyDirect
1 year ago
Thank you for your detailed feedback, we are happy that you are enjoying our holidays/flights provided by the team at FlyDirect and we do hope that you continue to book with us. I will be following up your hotel review with our trusted suppliers and our product team and will send all your feedback to the relative people.
From making my booking with the call centre, to check-in, all went smoothly. The flight provided by Smatwings was comfortable with attentive crew.
The return check-in and flight were just as good as...
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Recenzije proizvoda
Gina
FlyDirect
1 year ago
Thank you for your lovely review, we are glad to hear that everyone is enjoying the FlyDirect flights and holidays from the Isle of Man and we hope that you choose to travel with us again on a future trip
FlyDirect organises direct flights from Jersey, Guernsey and the Isle of Man to the destinations in Spain & Portugal, offering flight only and a fantastic range of hotels.
Našim neovisnim nagradama najboljim brendovima odajemo priznanje za korisničku podršku. O pobjednicima odlučujemo na temelju ocjena koje dobiju od svojih kupaca.
Neovisno prikupljamo povratne informacije u ime brendova koji surađuju s nama. Pristup našoj platformi imaju samo provjereni kupci, pa tako možete biti sigurni da čitate recenzije stvarnih korisnika.
Samo korisnici s dokazom o kupnji mogu ostaviti recenziju na stranici Feefo. To osiguravamo obraćajući se kupcima odmah nakon obavljene transakcije.
Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.
Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.
FlyDirect organises direct flights from Jersey, Guernsey and the Isle of Man to the destinations in Spain & Portugal, offering flight only and a fantastic range of hotels.