but chaos on arrival with 10 needing assistance. short of wheel chairs some assistants pushing 2 chairs at once and leaving us alone in the wrong place and left. adeje palace brilliant were preseige...
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Gina
FlyDirect
1 year ago
Thank you for your feedback, I am sorry to hear that there was an issue with Wheelchair Assistance when you arrived into Tenerife, we will send your feedback to the operations team in Spain to investigate further. It sounds like once you arrived you had a great time and we hope to welcome you back on a future FlyDirect adventure soon.
Very good apart from ignoring report about use of pool
Recenzije proizvoda
Gina
FlyDirect
1 year ago
Thank you for spending the time to send us your feedback, we will pass your comments onto our trusted hotel partners. We hope that you book with us at FlyDirect on a future trip!
Datum kupovine: 28/02/2025
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Provjerio Feefo
1 year ago
Convenient online booking. Only downside, not being able to reserve seats
Gina
FlyDirect
1 year ago
Thank you for your feedback, its great to hear that clients are happy with our website and the booking system we have in place. We currently offer the ability to book extra leg-room seats (with charge) and I will pass your comments on to our management team for further discussion. We hope that we see you on a FlyDirect flight in the near future.
Great flights and the booking was easy to make. We booked in March 2024 for our 2025 holiday so it is great for planning ahead as finding the right accommodation in Tenerife can be difficult.
Recenzije proizvoda
Gina
FlyDirect
1 year ago
What a fantastic 5-star feedback, it is wonderful to hear that valued clients are enjoying the FlyDirect flights and that your are enjoying holidays in multiple destinations across our winter and summer programmes. We cannot wait to welcome you on-board your next FlyDirect adventure.
Datum kupovine: 28/02/2025
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Provjerio Feefo
1 year ago
Not sure that I would pay that amount of money again for a direct flight.
Would probably go from Uk as half the price.
I was not surprised that the flight was not full.
Recenzije proizvoda
Gina
FlyDirect
1 year ago
Thank you for your feedback, I will pass your comments on to our trusted partners at Smartwings with regards to not being offered water. I am sorry to hear that you believe the flight price is too high, we belive that the security of a direct flight to a destination, means omitting the risk of missing a connection in the U.K or a possible overnight stay at a hotel we believe on comparison our flights are at the right price point. I will of course bring your concerns to the management team. We hope that you choose to FlyDirect on a future occasion.
Good service, all on time and as expected. This was our third direct flight with fly direct and we will be doing it again.
Gina
FlyDirect
1 year ago
Thank you for your fantastic review, we are glad that you are happy with the service received from us at FlyDirect and our trusted partners at Smartwings. We hope to see you on a future trip!
Flight only. Smartwings were great. Such a good flight crew and on time
Gina
FlyDirect
1 year ago
Thank you for your 5-star feedback, we will pass your lovely comments on to our trusted partners at Smartwings, and we hope that you chose to FlyDirect on a future occasion.
Recenzije proizvoda
Datum kupovine: 21/02/2025
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Provjerio Feefo
1 year ago
Great service from start to end
Gina
FlyDirect
1 year ago
Thank you for your 5-star feedback, we look forward to welcoming you on a future FlyDirect Holiday soon!
Thank you for your wonderful review, I can also agree that Jardins Nivaria is a stunning hotel and its lovely to hear that clients enjoy staying there. We hope to see you on a future FlyDirect adventure soon.
FlyDirect organises direct flights from Jersey, Guernsey and the Isle of Man to the destinations in Spain & Portugal, offering flight only and a fantastic range of hotels.
Našim neovisnim nagradama najboljim brendovima odajemo priznanje za korisničku podršku. O pobjednicima odlučujemo na temelju ocjena koje dobiju od svojih kupaca.
Neovisno prikupljamo povratne informacije u ime brendova koji surađuju s nama. Pristup našoj platformi imaju samo provjereni kupci, pa tako možete biti sigurni da čitate recenzije stvarnih korisnika.
Samo korisnici s dokazom o kupnji mogu ostaviti recenziju na stranici Feefo. To osiguravamo obraćajući se kupcima odmah nakon obavljene transakcije.
Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.
Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.
FlyDirect organises direct flights from Jersey, Guernsey and the Isle of Man to the destinations in Spain & Portugal, offering flight only and a fantastic range of hotels.