Always good - easy to book online.
Although flights often leave late - generally they make up the time - although not on our flight to Tenerife on 1st Nov
Gina
FlyDirect
10 months ago
Thank you for your feedback we are happy to hear that you enjoyed your FlyDirect experience and that you choose to travel with us. We are sorry that you experienced a small 30 minute delay in your outbound journey, this was due to the delay of the northbound aircraft and the time it took to load/unload in Jersey.
Thank you for your kind words, it is great to hear from clients that they are enjoying the FlyDirect service along with our trusted airline partners at Smartwings, we look forward to welcoming you back onboard on your next trip.
Datum kupovine: 08/11/2025
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Provjerio Feefo
11 months ago
Not Fly Directs problem but one hour and thirty five minutes taking off from Jersey, the pilot said there was a problem with air traffic control delay. Delay being picked up at airport TUI transfer!
Gina
FlyDirect
10 months ago
Thank you for your review, we are sorry that you experienced a delay on your outbound journey, as you have mentioned this was due to ATC restrictions in France and Spain, and was outside of the airlines control. I will email your feedback onto our ground handling partners at TUI regarding the transfers, as they should of been aware of the incoming flight delay. We look forward to welcoming you back on-board your next FlyDirect holiday in February!
Easy to deal with, prompt and efficient. Web site is clear and shows options available.
Gina
FlyDirect
11 months ago
What a wonderful review, we look forward to welcoming you on your next FlyDirect adventure!
Recenzije proizvoda
Datum kupovine: 08/11/2025
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Provjerio Feefo
11 months ago
All ok
Recenzije proizvoda
Gina
FlyDirect
11 months ago
Thank you for your feedback, I am sorry to hear that at the time of your booking half-board wasn't an option to book for your hotel choice. We hope that you choose to travel with FlyDirect on another occasion and we will do our best to find you a hotel option which has half-board bookable for your trip.
Thank you for sending us in your feedback, we will pass on relevant comments to our hotel partners in Tenerife and we can only apologise for the delays you encountered on both legs of your journey.
The outbound delay was due to Air Traffic Control restrictions, and the return flight was briefly held on the runway while a minor technical issue was checked to ensure everyone’s safety. Unfortunately, both delays were outside the airline’s control, but we completely understand how frustrating it must have been.
We do hope that despite the delays you would choose to travel with us at FlyDirect on a future occasion.
Many Thanks for your feedback. Unfortunately this was outside of our control but we agree that it falls below the level of service we expect from our partner hotels and have escalated with our hotel booking agent. Our Sales Manager Rebecca will be in touch with you directly once we have received a response.
Recenzije proizvoda
Datum kupovine: 25/10/2025
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Provjerio Feefo
11 months ago
could not fault it.
Gina
FlyDirect
11 months ago
Thank you for your lovely words, we hope to see you on your next FlyDirect adventure soon!
FlyDirect organises direct flights from Jersey, Guernsey and the Isle of Man to the destinations in Spain & Portugal, offering flight only and a fantastic range of hotels.
Našim neovisnim nagradama najboljim brendovima odajemo priznanje za korisničku podršku. O pobjednicima odlučujemo na temelju ocjena koje dobiju od svojih kupaca.
Neovisno prikupljamo povratne informacije u ime brendova koji surađuju s nama. Pristup našoj platformi imaju samo provjereni kupci, pa tako možete biti sigurni da čitate recenzije stvarnih korisnika.
Samo korisnici s dokazom o kupnji mogu ostaviti recenziju na stranici Feefo. To osiguravamo obraćajući se kupcima odmah nakon obavljene transakcije.
Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.
Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.
FlyDirect organises direct flights from Jersey, Guernsey and the Isle of Man to the destinations in Spain & Portugal, offering flight only and a fantastic range of hotels.