I was disappointed by the booking process. Neither my booked time or follow up email were replied to.
Only when it got past the booked start time did I receive a phone call to say that the technician...
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Grande Digital
Dawes Doors
3 years ago
Good morning sir --
Thank you for sharing your experience and informing us of what happened with booking your appointment. Your feedback will go back to the management team. We are obviously delighted that when did get to you everything was done to your satisfaction at a price you were happy with.
Thanks again and have a good weekend.
Kind Regards,
The Dawes Doors Team
0
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JO
John
Provjerio Feefo
STANSTED
3 years ago
Što John misli o društvu Dawes Doors:
Amazing service, the engineer (Kevin) was brilliant.
Excellent service. They agreed the appointment for when I wanted it. Kevin the engineer was very informative and told me exactly what was wrong and repaired it very quickly and ensured the door...
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Grande Digital
Dawes Doors
3 years ago
Good morning John --
Thank you for the five star review after our recent visit. Your comments will go back to the management team who will in turn share with the technician who serviced your garage door, we are delighted the work completed was to your satisfaction.
Have a great day and weekend.
Kind Regards,
The Dawes Doors Team
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Potrošač od povjerenja
Provjerio Feefo
3 years ago
Within 6 hours the problem with my garage door was solved. Helpful pleasant service
Grande Digital
Dawes Doors
3 years ago
Good morning Anne --
Brilliant feedback - great to hear that everything was resolved within 6 hours of your initial enquiry. So thank you for taking the time to write a review after your recent positive experience - it's really appreciated.
Have a great day and thanks again.
Kind Regards,
The Dawes Doors Team
0
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AL
alex
Provjerio Feefo
Sale, Manchester
3 years ago
Što alex misli o društvu Dawes Doors:
Very quick and friendly service
Within 15 minutes of calling Dawes Door’s, someone had arrived at my house and fixed my faulty garage door. Great speedy and friendly service. Thanks to Mark G and the team.
Grande Digital
Dawes Doors
3 years ago
Good morning Alex --
Thank you for taking the time to share your experience. We do aim to resolve all repairs in the same visit, so great that this was the case for yourself. Fantastic feedback for the technician also, so thank you on his behalf.
Have a great day and weekend.
Kind Regards,
The Dawes Doors Team
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LI
Linda
Provjerio Feefo
3 years ago
Što Linda misli o društvu Dawes Doors:
Excellent service. Quick response to our booking enquiry and very reasonable price for the repair to our garage door. Thank you.
Grande Digital
Dawes Doors
3 years ago
Good morning Linda --
We are really grateful for taking the time to write a review and share your recent experience after our visit. Your feedback will also go back to the technician who resolved the issue with your garage door.
Have a lovely weekend and thanks again.
Kind Regards,
The Dawes Doors Team
0
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ST
stephen
Provjerio Feefo
Wigan
3 years ago
Što stephen misli o društvu Dawes Doors:
Quick efficient and good value
The response time was excellent. The engineer turned up within the stated time and carried out the repair immediately to a very good standard.
Grande Digital
Dawes Doors
3 years ago
Good morning Steven --
We are so pleased we were able to meet your expectations and the problem got resolved in a timely manner and to a very good standard, just what we like to hear. It's really appreciated that you took the time to write a review after the technicians visit.
Have a great day and thanks again.
Kind Regards,
The Dawes Doors Team
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MA
Martyn
Provjerio Feefo
3 years ago
Što Martyn misli o društvu Dawes Doors:
Excellent from start to finish.
Very friendly helpful staff from start to finish. The garage door engineer did a superb job and talked me through my options and he was quick with the repairs. I am very satisfied and would highly...
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Grande Digital
Dawes Doors
3 years ago
Good afternoon Martyn --
It's really appreciated that you took the time to write a review after the technicians visit. We are also really grateful for the positive feedback for the staff members you engaged with during the process.
Have a great day and thanks again.
Kind Regards,
The Dawes Doors Team
0
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MM
MRS Merrill
Provjerio Feefo
Albany court cromer
3 years ago
Što MRS Merrill misli o društvu Dawes Doors:
Very pleased and would highly recommend
The gentleman who repaired my garage door was excellent. Very helpful on time very polite . And answered any questions I had. Would highly recommend. They came on the same day. And the price was...
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Grande Digital
Dawes Doors
3 years ago
Good afternoon --
Thank you so much for taking the time to write a review - we are pleased to hear that you were satisfied with the service from the technician. Great to her also that we made the visit on the day of your enquiry and you were happy with the price.
Have a great day and thanks again.
Kind Regards,
The Dawes Doors Team
0
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MR
MR
Provjerio Feefo
3 years ago
Što MR misli o društvu Dawes Doors:
First class, friendly and efficient
Grande Digital
Dawes Doors
3 years ago
Good afternoon sir --
We are so pleased we were able to meet your expectations. It's really appreciated that you took the time to write a review, fantastic feedback for the team.
Enjoy the rest of your day.
Kind Regards,
The Dawes Doors Team
0
Podjeli
PA
PATRICIA
Provjerio Feefo
Bristol
3 years ago
Što PATRICIA misli o društvu Dawes Doors:
Even though the appointment was cancelled 4 times I was kept informed and when the guy did come he was very efficient.
It was a good job
Thanks
Grande Digital
Dawes Doors
3 years ago
Good afternoon Patricia --
Thank you so much for your patience. Obviously we never like to rearrange appointments so thanks again for your understanding. Great feedback for the technician who carried out the work with efficiency and did a good job, just what we like to hear.
Enjoy the rest of your day and we really appreciate you taking the time out of your day to write a review.
Kind Regards,
The Dawes Doors Team
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