Good evening sir --
We are so pleased we were able to meet your expectations.
It's really appreciated that you took the time to write a review.
Enjoy the rest of your day.
Kind Regards,
The Dawes Doors Team
0
Podjeli
BA
Babs
Provjerio Feefo
3 years ago
Što Babs misli o društvu Dawes Doors:
Great service!
Prompt, efficient service. I was informed of the cost before proceeding. Polite workman.
0
Podjeli
RS
Russel McCreesh’s
Provjerio Feefo
Billingham
3 years ago
Što Russel McCreesh’s misli o društvu Dawes Doors:
Excellent, friendly service. Very prompt
Arrived at the house within 30mins of reporting the problem. Agreed a price and completed the repair there and then. Excellent.
Grande Digital
Dawes Doors
3 years ago
Good morning Mr McCreesh --
Thank you so much for taking the time to write a review - we are pleased to hear that you were satisfied with the service from the technician - your comments and feedback will be shared with the team.
Have a great day and thanks again.
Kind Regards,
The Dawes Doors Team
0
Podjeli
BA
Barrie
Provjerio Feefo
3 years ago
Što Barrie misli o društvu Dawes Doors:
Very quick to respond and even quicker to carry out repairs
Grande Digital
Dawes Doors
3 years ago
Good morning Barrie --
We aim to please our customers every time so pleased we were able to meet your expectations. Excellent feedback for the technician who visited and that everything was sorted in a swift and timely manner.
Have a great day and thanks again.
Kind Regards,
The Dawes Doors Team
0
Podjeli
Potrošač od povjerenja
Provjerio Feefo
3 years ago
Excellent job
The work completed was excellent and the engineer was very efficient and thorough in complying the job 5 star’s
Grande Digital
Dawes Doors
3 years ago
Good morning sir --
Thank you so much for the five star review. Its really appreciated by the team at Dawes Doors for you sharing your experience after our recent visit and the work completed was to your complete satisfaction.
Have a good day.
Kind Regards,
The Dawes Doors Team
0
Podjeli
Potrošač od povjerenja
Provjerio Feefo
3 years ago
Excellent Service.
Fitters on time. Very polite and understanding. Quick and efficient fitting.
Very tidy. A job well done.
Grande Digital
Dawes Doors
3 years ago
Good morning sir --
Thank you so much for taking the time to write a review - we are pleased to hear that you were satisfied with the service from the technician - your comments and feedback will be shared with the team.
Have a great day and thanks again.
Kind Regards,
The Dawes Doors Team
0
Podjeli
RE
REX
Provjerio Feefo
Blandford
3 years ago
Što REX misli o društvu Dawes Doors:
quick, efficient, took 20 mins, but I think very expensive
They came as promised on the same day, they looked and quoted, they had said when I rang them that they were competitive with their pricing, I wanted the door fixed, so let them mend it, their...
Pročitajte više
Grande Digital
Dawes Doors
3 years ago
Good morning Rex --
Thank you for sharing your experience after our recent visit. Great to hear that the technician arrived on the scheduled day and he was pleasant and resolved the problem in a timely manner. We always advise on costs involved before work is carried out.
Please keep your guarantee safe in case you need to contact us for any future repairs which will be covered during that period.
Have a great day and thanks again.
Kind Regards,
The Dawes Doors Team
0
Podjeli
JI
jim
Provjerio Feefo
3 years ago
Što jim misli o društvu Dawes Doors:
Good response. Good service. Good price. Good way to do business
I contacted them late on Thursday when my automatic door opener had some trouble. The engineer could come next day. he did and we found it had failed and broken. He was able to fit a new one right...
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Grande Digital
Dawes Doors
3 years ago
Good morning Jim --
What a wonderful review.
It's really appreciated that you took the time to write a review after the technicians visit. We are delighted we were able to meet your expectations and the problem was resolved in a timely manner.
Have a great day and thanks again.
Kind Regards,
The Dawes Doors Team
0
Podjeli
Potrošač od povjerenja
Provjerio Feefo
3 years ago
Appalling service, incompetence and, in truth, half expected.
Appt booked Online for 0800-1200 Wed 29 Jun requiring me to stay at home. One engineer rang me at 1000 to say he would be here in 20 mins. Another engineer rang a minute later and enquired re...
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Grande Digital
Dawes Doors
3 years ago
Good morning sir --
Your feedback will be shared with the management team regarding your experience. We pride our service on communications as we never want customers to be left in to wait for our visit. This does sound a very rare instance - we will add to this reply when we have investigated further what happened. We hope you manage to get the problem resolved in the mean time.
Have a good day.
Kind Regards,
The Dawes Doors Team
Potrošač od povjerenja
3 years ago
Thank you, I would appreciate knowing how something so simple was managed so badly, especially by the 1st engineer who clearly failed to turn up given it was a minimal period of just 20mins!?
Given my inconvenience and wasted morning, perhaps an offer of a 'free gratis' visit/routine service may have been a good will gesture and customer service.
Otherwise, outcome of your investigation is awaited.
Regards
1
Podjeli
Potrošač od povjerenja
Provjerio Feefo
3 years ago
They communicated well kept in touch for the next day's appointment and the engineer Jordan showed excellent workmanship.
Grande Digital
Dawes Doors
3 years ago
Good morning sir --
We aim to please our customers every time so pleased we were able to Emet your expectations. Excellent feedback for the technician who visited.
Have a great day and thanks again.
Kind Regards,
The Dawes Doors Team
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