Expensive. The call out fee should be made clear in advance. The service was minimal. I will not use again.
Grande Digital
Dawes Doors
3 years ago
Good afternoon Robert --
We are sorry to hear of your recent experience. Your comments will be shared immediately with our management team who will look into this further.
When more information is established we will add details to this reply.
Kind Regards
The Dawes Doors Team
3
Podjeli
MR
MR
Provjerio Feefo
3 years ago
Što MR misli o društvu Dawes Doors:
Fast efficient repair
Very good service, engineer got on with job, took no time at all, when I asked him what he had, there was no hesitation in explaining what had caused it and how he had corrected it, adding how to...
Pročitajte više
Grande Digital
Dawes Doors
3 years ago
Good afternoon sir --
We are really grateful for taking the time to write a review and share your recent experience after our visit. Your feedback will also go back to the technician who resolved the issue with your garage door.
Enjoy the rest of your day.
Kind Regards,
The Dawes Doors Team
MR
MR
3 years ago
Thought your response was fast and your engineer efficient, polite and a knowledgeable, a very good service.
0
Podjeli
Potrošač od povjerenja
Provjerio Feefo
3 years ago
Quick, efficient, friendly and professional
Grande Digital
Dawes Doors
3 years ago
Good afternoon --
We are so pleased we were able to meet your expectations.
It's really appreciated that you took the time to write a review.
Have a great day and thanks again.
Kind Regards,
The Dawes Doors Team
0
Podjeli
HE
HEATHER
Provjerio Feefo
Redditch
3 years ago
Što HEATHER misli o društvu Dawes Doors:
Great professional service, recommend
Called on Friday in desperate need to get the door fixed, Tim arrived bang on time on Saturday and got us all sorted in no time at all. He's a lovely guy who really knows his stuff so we felt like...
Pročitajte više
Grande Digital
Dawes Doors
3 years ago
Good afternoon Heather --
Thank you so much for taking the time to write a review - we are delighted to hear that you were satisfied with the service from the technician who visited your property on Saturday - your fantastic comments and feedback will be shared with the team.
Enjoy the rest of your day.
Kind Regards,
The Dawes Doors Team
0
Podjeli
Potrošač od povjerenja
Provjerio Feefo
3 years ago
Enginer was great,service was quick,but the price quote from there head office was to high,started at £154, then 120,then 90, I offered 70.head office said no,then came bk 10 mins later saying 80.it...
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Grande Digital
Dawes Doors
3 years ago
Good afternoon --
Great to hear the service received by the technician who made the visit to your property was to your satisfaction and in a timely manner.
It is never our intention to barter for the work, we offer a free no obligation survey. We would have simply discounted the work and completed at cost to assist you while the technician was in attendance.
Kind Regards,
The Dawes Doors Team
2
Podjeli
KE
Ken
Provjerio Feefo
Bishop Aucland
3 years ago
Što Ken misli o društvu Dawes Doors:
Took initiative to re-arrange date for available engineer sooner than originally booked.
Technician knowledgeable
Grande Digital
Dawes Doors
3 years ago
Good afternoon Ken --
Thank you so much for taking the time to write a review - we are pleased to hear that you were satisfied with the service from the technician - your comments and feedback will be shared with the team.
Enjoy the rest of your day.
Kind Regards,
The Dawes Doors Team
0
Podjeli
MR
mr
Provjerio Feefo
3 years ago
Što mr misli o društvu Dawes Doors:
Excellent
Knowledgeable and efficient
Grande Digital
Dawes Doors
3 years ago
Good afternoon --
Excellent to hear of the knowledgeable and efficient service received by the technician. We really appreciate the time taken to share your experience and of course the five stars!
Enjoy the rest of your day and thanks again.
Kind Regards,
The Dawes Doors Team
0
Podjeli
Potrošač od povjerenja
Provjerio Feefo
3 years ago
Disappointed in Cost
Far too expensive for one hour’s labour and no parts.
Grande Digital
Dawes Doors
3 years ago
Good afternoon sir --
Your comments will be shared with our management team. Obviously like with all jobs we offer a free survey with no obligation before any work is carried out - so always the customers decision.
Enjoy the rest of your day.
Kind Regards,
The Dawes Doors Team
0
Podjeli
BI
Bill
Provjerio Feefo
3 years ago
Što Bill misli o društvu Dawes Doors:
Garage door broken and repaired within 24 hours. Thank you Dawes.
Five stars, more if it was possible. Garage door broken at 5pm Wednesday. Booked a survey with view to repair on line overnight. Survey carried out at 11am Thursday and price agreed. Full service and...
Pročitajte više
Grande Digital
Dawes Doors
3 years ago
Good afternoon Bill --
We are so pleased we were able to meet your expectations and the problem got resolved in a timely manner.
It's really appreciated that you took the time to write a review after the technicians visit. Your comments will be shared with the team.
Enjoy the rest of your day.
Kind Regards,
The Dawes Doors Team
0
Podjeli
SA
sarah
Provjerio Feefo
Devon
3 years ago
Što sarah misli o društvu Dawes Doors:
Prompt call out - came following day.
BUT only interested in selling us an entire new door set up for £3000+
the following day I had a quote to repair the minor problem for £168. so we chose that..
Grande Digital
Dawes Doors
3 years ago
Good afternoon Sarah --
Great to hear the call out was prompt with the technician who visited your property.
Having now consulted the technician - unfortunately we were not comfortable putting a guarantee on the work with a repair so two quotes were advised - the most expensive of the two being a roller door.
Obviously good to hear that you managed to get the work done elsewhere but we just could not take ownership of your door should anything happen in the future.
Enjoy the rest of your day.
Kind Regards,
The Dawes Doors Team
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