Kako se recenzije na stranici Feefo prikupljaju?

Neovisno prikupljamo povratne informacije u ime brendova koji surađuju s nama. Pristup našoj platformi imaju samo provjereni kupci, pa tako možete biti sigurni da čitate recenzije stvarnih korisnika.

Tko može ostaviti recenziju na stranici Feefo?

Samo korisnici s dokazom o kupnji mogu ostaviti recenziju na stranici Feefo. To osiguravamo obraćajući se kupcima odmah nakon obavljene transakcije.

Kako provjeravamo recenzije?

Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.

Kako se odnosimo prema lažnim recenzijama?

Feefo onemogućava ostavljanje lažnih recenzija poticanjem samo provjerenih kupaca k davanju povratnih informacija.

Recenzije za Cover4Rentals

Prikaz 1,934 recenzije/a

Darryl Allen

Provjerio Feefo

1 year ago

Potrošač od povjerenja

Provjerio Feefo

1 year ago

Efficient and Straightforward

Very efficient and easy to use service Straight forward and effective. Very satisfied with the service

HOHAYDER ARIAS DE LA ROSA

Provjerio Feefo

1 year ago

Što HOHAYDER ARIAS DE LA ROSA misli o društvu Cover4Rentals:

Good

Wayne Edwards

Provjerio Feefo

S. Wales

1 year ago

Što Wayne Edwards misli o društvu Cover4Rentals:

Piece of mind cover

Simple to follow online purchase instructions and operation, to gain piece of mind cover when faced with extortionate excess risk whilst using a courtesy car. Fortunately unable to say more as...

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Tim

Provjerio Feefo

Hampshire

1 year ago

Što Tim misli o društvu Cover4Rentals:

Changing details simple

It was simple, quick, and fuss-free to extend my policy after I accidentally entered a wrong date and didn't notice until after I paid. I was pleased they only charged for the difference in dates.

Richard

Provjerio Feefo

Northern Ireland

1 year ago

Što Richard misli o društvu Cover4Rentals:

I've never made a claim so .......

I've never made a claim so not sure why they are chasing reviews about their service from people who really have not used their service. I've booked insurance with them 4-5 times but until or if I...

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Charli

Cover4Rentals

1 year ago

Hi Richard, Thank you for your feedback and for getting in touch. Whilst we appreciate your comments, we do also ask for client feedback regarding the purchase process and other elements of the policy which you have experienced, i.e., adjustments, renewal etc. These processes are also a key part of the service we provide, and we therefore ask for this feedback to ensure we can make changes and improvements if needed. Kind regards Charli

Conor Graham

Provjerio Feefo

Camberley

1 year ago

Što Conor Graham misli o društvu Cover4Rentals:

Really frustrating and slow service

The company just seems to be shambolic at the moment. Taking out the insurance was easy and a fair price, and the claim was approved within about 2 weeks. Everything after that has been really bad....

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Charli

Cover4Rentals

1 year ago

Hi Conor, Thank you for your feedback, I'm sorry to hear that you're unhappy. I can see that the reason for the delay was because we had been given the incorrect payment details when the claim was submitted, my colleague also tried to reach out to contact you after we initially tried to make the claim payment on the 5th. Once you had provided us with the correct details we had replied the same day to let you know when the payment would be released again. Kind regards, Charli.

Conor Graham

1 year ago

Hi Charli, I never received any contact from you in any way that was identifiably you. I received 1 phone call from an unknown number that I missed, which I then couldn’t call back (it didn’t accept incoming calls). I don’t understand why you couldn’t contact me via email, instead of just waiting for me to contact you. Either way I have received the payment now at least

Antonino Cassata

Provjerio Feefo

1 year ago

Potrošač od povjerenja

Provjerio Feefo

1 year ago

Look like a good customer service.. I did not have any claims though

Prompt and dealt with questions

Juan José Rodríguez Pérez

Provjerio Feefo

1 year ago

Što Juan José Rodríguez Pérez misli o društvu Cover4Rentals:

La comunicación es muy lenta

Charli

Cover4Rentals

1 year ago

Hola Juan, Gracias por tu comentario. Lamentamos saber que no estás satisfecho. Actualmente estamos experimentando un alto volumen de solicitudes, lo que está generando demoras en nuestros tiempos de respuesta. Saludos Cordiales, Charli

Niste primili poruku s pozivom za ostavljanje recenzije?

Feefo Trusted Service Awards

Našim neovisnim nagradama najboljim brendovima odajemo priznanje za korisničku podršku. O pobjednicima odlučujemo na temelju ocjena koje dobiju od svojih kupaca.

Što su nagrade Trusted Service Awards?

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Cover4Rentals Recenzije

Kako se recenzije na stranici Feefo prikupljaju?

Tko može ostaviti recenziju na stranici Feefo?

Kako provjeravamo recenzije?

Kako se odnosimo prema lažnim recenzijama?