Simple to follow online purchase instructions and operation, to gain piece of mind cover when faced with extortionate excess risk whilst using a courtesy car.
Fortunately unable to say more as...
It was simple, quick, and fuss-free to extend my policy after I accidentally entered a wrong date and didn't notice until after I paid. I was pleased they only charged for the difference in dates.
I've never made a claim so not sure why they are chasing reviews about their service from people who really have not used their service. I've booked insurance with them 4-5 times but until or if I...
The company just seems to be shambolic at the moment. Taking out the insurance was easy and a fair price, and the claim was approved within about 2 weeks. Everything after that has been really bad....
Read all
Charli
Cover4Rentals
1 day ago
Hi Conor,
Thank you for your feedback, I'm sorry to hear that you're unhappy.
I can see that the reason for the delay was because we had been given the incorrect payment details when the claim was submitted, my colleague also tried to reach out to contact you after we initially tried to make the claim payment on the 5th.
Once you had provided us with the correct details we had replied the same day to let you know when the payment would be released again.
Kind regards,
Charli.
CG
Conor Graham
1 day ago
Hi Charli,
I never received any contact from you in any way that was identifiably you. I received 1 phone call from an unknown number that I missed, which I then couldn’t call back (it didn’t accept incoming calls). I don’t understand why you couldn’t contact me via email, instead of just waiting for me to contact you. Either way I have received the payment now at least
We're Cover4Rentals. We specialise in global car rental excess insurance which could save you up to €200 when you're next at the car rental desk. We can provide cover for people living outside of the UK and pride ourselves on excellent service and our dedicated and knowledgeable customer service team.
Našim neovisnim nagradama najboljim brendovima odajemo priznanje za korisničku podršku. O pobjednicima odlučujemo na temelju ocjena koje dobiju od svojih kupaca.
Neovisno prikupljamo povratne informacije u ime brendova koji surađuju s nama. Pristup našoj platformi imaju samo provjereni kupci, pa tako možete biti sigurni da čitate recenzije stvarnih korisnika.
Samo korisnici s dokazom o kupnji mogu ostaviti recenziju na stranici Feefo. To osiguravamo obraćajući se kupcima odmah nakon obavljene transakcije.
Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.
Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.
We're Cover4Rentals. We specialise in global car rental excess insurance which could save you up to €200 when you're next at the car rental desk. We can provide cover for people living outside of the UK and pride ourselves on excellent service and our dedicated and knowledgeable customer service team.