Kako se recenzije na stranici Feefo prikupljaju?

Neovisno prikupljamo povratne informacije u ime brendova koji surađuju s nama. Pristup našoj platformi imaju samo provjereni kupci, pa tako možete biti sigurni da čitate recenzije stvarnih korisnika.

Tko može ostaviti recenziju na stranici Feefo?

Samo korisnici s dokazom o kupnji mogu ostaviti recenziju na stranici Feefo. To osiguravamo obraćajući se kupcima odmah nakon obavljene transakcije.

Kako provjeravamo recenzije?

Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.

Kako se odnosimo prema lažnim recenzijama?

Feefo onemogućava ostavljanje lažnih recenzija poticanjem samo provjerenih kupaca k davanju povratnih informacija.

Recenzije za Cover4Rentals

Prikaz 1,934 recenzije/a

Paul Lynch

Provjerio Feefo

1 year ago

Potrošač od povjerenja

Provjerio Feefo

1 year ago

Great company

Great service, very good price, good communication.

Potrošač od povjerenja

Provjerio Feefo

1 year ago

Very difficult to stop auto annual renewal. Very frustrating communication with their customer services who ended cancelling a new policy which was not what i requested. I had to pay for another new...

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Charli

Cover4Rentals

1 year ago

Hi there, Thank you for your feedback, I'm sorry to hear that you have been unhappy. I can see that the communication between yourself and my colleague was not clear. My colleague confirmed she had removed the automatic renewal as you requested, and you replied back and mentioned you expected it to have expired and not have renewed. My colleague therefore cancelled the policy, as you said you have not expected it to go ahead. We did follow instructions as given. Kind regards, Charli

Ashton

Provjerio Feefo

Hertfordshire

1 year ago

Što Ashton misli o društvu Cover4Rentals:

Quick process

Clear website and quick process, but the feedback that really counts is from anybody who has had to make a claim!

Potrošač od povjerenja

Provjerio Feefo

1 year ago

easy to book insurance cover at competitive rates

Potrošač od povjerenja

Provjerio Feefo

1 year ago

Bad communication

I had a problem and wrote to cover4rentals on their webpage. It said they would respond within 2 days but 8 days has now passed and still no response. I’m left with that horrible feeling that I’ve...

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Charli

Cover4Rentals

1 year ago

Hi there, Thank you for your feedback, I'm sorry to hear that you have been unhappy with our response times. Unfortunately, we are experiencing a backlog and a high volume of cases at the moment and we are working hard to get to customers as soon as possible. I believe my colleague has replied to you today, please check your junk folder incase we have filtered there. Kind regards, Charli.

Potrošač od povjerenja

1 year ago

Dear Cover For Rentals Team, I filled out all of the online claim forms a week ago. I was just requesting acknowledgment that you had received those forms please as I have not heard back from yourselves. Please let me know if you received them as I am getting very anxious. Enterprise have taken €1700 from my account as excess. If I haven’t heard back from you, I have the feeling that no one has received my correspondence and that it has somehow got lost. I’m just asking for some sort of acknowledgment at this moment so that I can be reassured you have received my case. My insurance policy covered the period of the car rental. Kind regards, Richard C Prescott Tel +44 7776 192795 Many thanks, Richard C Prescott. Re: New Case Opened (ref: 00599256) Policy ID: C4R-86310275-6

Potrošač od povjerenja

Provjerio Feefo

1 year ago

Excess insurance

Good product, good price and easy to use website.

Sean Baudin

Provjerio Feefo

Jersey

1 year ago

Što Sean Baudin misli o društvu Cover4Rentals:

As above.

Very easy to access and sign up, good cover and good value.

Derek

Provjerio Feefo

Sussex

1 year ago

Što Derek misli o društvu Cover4Rentals:

Efficient quote and purchase transaction

Obtaining quote and then purchase of policy very smooth and efficient. If any claim handling that should be needed is handled as well I would give 5 stars without quarms.

Charli

Cover4Rentals

1 year ago

Hi Derek, Thank you for your feedback and for getting in touch. Whilst we appreciate your comments, we do also ask for client feedback regarding the purchase process and other elements of the policy which you have experienced, i.e., adjustments, renewal etc. These processes are also a key part of the service we provide, and we therefore ask for this feedback to ensure we can make changes and improvements if needed. Kind regards Charli

Peter Zair

Provjerio Feefo

1 year ago

Niste primili poruku s pozivom za ostavljanje recenzije?

Feefo Trusted Service Awards

Našim neovisnim nagradama najboljim brendovima odajemo priznanje za korisničku podršku. O pobjednicima odlučujemo na temelju ocjena koje dobiju od svojih kupaca.

Što su nagrade Trusted Service Awards?

Zašto vjerovati recenzijama na stranici Feefo?

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Cover4Rentals Recenzije

Kako se recenzije na stranici Feefo prikupljaju?

Tko može ostaviti recenziju na stranici Feefo?

Kako provjeravamo recenzije?

Kako se odnosimo prema lažnim recenzijama?