The product has been refused twice by rental companies, in Iceland and Italy. Then when I contacted Cover4Rentals in advance to cancel the annual renewal, it was renewed and billed again.
Bad...
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Charli
Cover4Rentals
10 months ago
Hi there,
Thank you for your feedback, I am sorry to hear that you’re unhappy with the automatic renewal.
You agree to our offering of automatic renewal at the point of purchase. We send a renewal invitation in good time before the renewal date to the email address we hold on file, this confirms that we will automatically renew the policy. The policy was cancelled and refunded as requested.
Kind regards,
Charli
0
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Potrošač od povjerenja
Provjerio Feefo
12 months ago
Easy to book and good value
0
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LH
Leonard Hodge
Provjerio Feefo
GBR
12 months ago
Što Leonard Hodge misli o društvu Cover4Rentals:
Beat the rental office charges
Fast easy cover for holiday rentals. Very reasonable pricing compared to the rental office charges. I won't book a car without cover4rentals.
0
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Potrošač od povjerenja
Provjerio Feefo
12 months ago
Good review
No complaints, a good service.
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ET
Edward Tweedlie
Provjerio Feefo
GBR
12 months ago
Što Edward Tweedlie misli o društvu Cover4Rentals:
Signing Up
This relates only to the buying experience, I have not submitted any claims.
Site worked well until I attempted payment - I didn't realise a payment link had been sent to me
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AN
Andrew
Provjerio Feefo
GBR
12 months ago
Što Andrew misli o društvu Cover4Rentals:
Unhappy
I arranged to cancel the cover, confirmed by Cover4rentals and now I get an email thanking me for continuing with the cover. Not happy, very poor service.
Charli
Cover4Rentals
10 months ago
Hi Andrew,
Thank you for your feedback, I am sorry to hear that you’re unhappy with the automatic renewal.
You agree to our offering of automatic renewal at the point of purchase. We send a renewal invitation in good time before the renewal date to the email address we hold on file, this confirms that we will automatically renew the policy. I can see that we spoke over the phone, and that this was resolved.
Kind regards,
Charli
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PD
Peter Duffy
Provjerio Feefo
GBR
1 year ago
Što Peter Duffy misli o društvu Cover4Rentals:
Happy!
Luckily I haven't had to use Cover4rentals service yet, but it has saved us a lot of worry and pressure to buy extra insurance.
I've just renewed.
0
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Potrošač od povjerenja
Provjerio Feefo
1 year ago
0
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Potrošač od povjerenja
Provjerio Feefo
1 year ago
Good level of cover and easy to purchase, better have a back up for rental
This company is Which? recommended. This is one of the reasons I have used it. Thankfully I didn't have to try to make a claim yet and I hope that I will not need to. This is a second time I have...
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DS
David Saunders
Provjerio Feefo
GBR
1 year ago
Što David Saunders misli o društvu Cover4Rentals:
Happy customer
Excellent service, detailed positive responses to all my queries and excellent price
We're Cover4Rentals. We specialise in global car rental excess insurance which could save you up to €200 when you're next at the car rental desk. We can provide cover for people living outside of the UK and pride ourselves on excellent service and our dedicated and knowledgeable customer service team.
Našim neovisnim nagradama najboljim brendovima odajemo priznanje za korisničku podršku. O pobjednicima odlučujemo na temelju ocjena koje dobiju od svojih kupaca.
Neovisno prikupljamo povratne informacije u ime brendova koji surađuju s nama. Pristup našoj platformi imaju samo provjereni kupci, pa tako možete biti sigurni da čitate recenzije stvarnih korisnika.
Samo korisnici s dokazom o kupnji mogu ostaviti recenziju na stranici Feefo. To osiguravamo obraćajući se kupcima odmah nakon obavljene transakcije.
Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.
Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.
We're Cover4Rentals. We specialise in global car rental excess insurance which could save you up to €200 when you're next at the car rental desk. We can provide cover for people living outside of the UK and pride ourselves on excellent service and our dedicated and knowledgeable customer service team.