I didn't want to renew and filled in the website form to cancel the auto renewal in advance, but you still renewed my policy, and I've asked this to be rectified but haven't heard back.
Charli
Cover4Rentals
10 months ago
Hi there,
Thank you for your feedback, I am sorry to hear that you’re unhappy with the automatic renewal.
You agree to our offering of automatic renewal at the point of purchase. We send a renewal invitation in good time before the renewal date to the email address we hold on file, this confirms that we will automatically renew the policy,
We were unable to locate any previous correspondence, but the policy was cancelled and refunded.
Kind regards,
Charli
0
Podjeli
Potrošač od povjerenja
Provjerio Feefo
11 months ago
Better than the hire company charges
Easy to follow and complete
0
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WD
William davies
Provjerio Feefo
GIB
11 months ago
Što William davies misli o društvu Cover4Rentals:
Good costs of cover
Interesting, plain, formal
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Daniel Palmer
Provjerio Feefo
11 months ago
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Roman
Provjerio Feefo
PRT
11 months ago
Što Roman misli o društvu Cover4Rentals:
Everything is perfect except of need to call operator for changing a personal data. Everything else is very good
Everything is great!
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Potrošač od povjerenja
Provjerio Feefo
11 months ago
Great service
Very easy to use...no complicated sub menus..and a great price...
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MT
Maria Trueman
Provjerio Feefo
GBR
11 months ago
Što Maria Trueman misli o društvu Cover4Rentals:
Car hire insurance cover for minimum costs
Very useful no it’s a godsend
0
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Potrošač od povjerenja
Provjerio Feefo
11 months ago
Having looked at competitors i have found that these are the best price and coverage that I reqired
0
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SS
Stephen Stableford
Provjerio Feefo
11 months ago
Što Stephen Stableford misli o društvu Cover4Rentals:
Beware full of the auto renew
I am trying to stop the auto renew. Which has to be done by messages. Nobody is coming back to me and then I get this request for feedback on the renewal. Oh dear
Charli
Cover4Rentals
10 months ago
Hi Stephen,
Thank you for your feedback, I am sorry to hear that you’re unhappy with the automatic renewal.
You agree to our offering of automatic renewal at the point of purchase. We send a renewal invitation in good time before the renewal date to the email address we hold on file, this confirms that we will automatically renew the policy.
The payment was refunded, and the renewal cancelled, once you had made contact.
Kind regards,
Charli
We're Cover4Rentals. We specialise in global car rental excess insurance which could save you up to €200 when you're next at the car rental desk. We can provide cover for people living outside of the UK and pride ourselves on excellent service and our dedicated and knowledgeable customer service team.
Našim neovisnim nagradama najboljim brendovima odajemo priznanje za korisničku podršku. O pobjednicima odlučujemo na temelju ocjena koje dobiju od svojih kupaca.
Neovisno prikupljamo povratne informacije u ime brendova koji surađuju s nama. Pristup našoj platformi imaju samo provjereni kupci, pa tako možete biti sigurni da čitate recenzije stvarnih korisnika.
Samo korisnici s dokazom o kupnji mogu ostaviti recenziju na stranici Feefo. To osiguravamo obraćajući se kupcima odmah nakon obavljene transakcije.
Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.
Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.
We're Cover4Rentals. We specialise in global car rental excess insurance which could save you up to €200 when you're next at the car rental desk. We can provide cover for people living outside of the UK and pride ourselves on excellent service and our dedicated and knowledgeable customer service team.