Hi there,
We sincerely apologise for the delays in getting back to you. We have experienced high volume of enquiries, and our team has been working hard to respond to everyone as quickly as possible.
We truly appreciate your patience and understanding during this time - please note we are currently working on automations and staffing to improve this moving forwards.
Kind regards,
Charli
Potrošač od povjerenja
10 months ago
Over a month to reply to the review. Need I say more?
0
Podjeli
Potrošač od povjerenja
Provjerio Feefo
1 year ago
Sharp Practice…Not to be Trusted
They automatically renewed my annual car excess policy despite repeated requests from me not to do so.
Charli
Cover4Rentals
10 months ago
Hi there,
Thank you for your feedback, I am sorry to hear that you’re unhappy with the automatic renewal.
You agree to our offering of automatic renewal at the point of purchase. We send a renewal invitation in good time before the renewal date to the email address we hold on file, this confirms that we will automatically renew the policy.
If we do not hear from you to remove the automatic renewal, it will go ahead as agreed by our terms.
Kind regards,
Charli
Potrošač od povjerenja
10 months ago
Hello Charli, I understand your point about automatic renewal but I contacted you on receiving your invitation renewal and informed you that I would not be renewing and specifically asked that you removed me from automatic renewal. Needless to say you then took a payment some 2 weeks before my renewal date. Not acceptable and does to me feel like sharp practice. Jim Pattison
0
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Potrošač od povjerenja
Provjerio Feefo
10 months ago
Very straightforward
0
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JH
James Henry
Provjerio Feefo
10 months ago
Što James Henry misli o društvu Cover4Rentals:
Quick and easy to use
0
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ML
Michael Lawther
Provjerio Feefo
10 months ago
0
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Potrošač od povjerenja
Provjerio Feefo
10 months ago
Reassurance
Did what I wanted it to do. Seemed to be more steps to follow than when used previously. Hope I don’t need to use it!
0
Podjeli
JR
Jeff R
Provjerio Feefo
GBR
10 months ago
Što Jeff R misli o društvu Cover4Rentals:
Super easy
Super easy to navigate and very clear on what was available at competitive pricing
0
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Potrošač od povjerenja
Provjerio Feefo
10 months ago
It was very straightforward to arrange the insurance and clear what I was buying.
0
Podjeli
Potrošač od povjerenja
Provjerio Feefo
10 months ago
It was very easy to get the product that I wanted. Very clear information was proivded.
We're Cover4Rentals. We specialise in global car rental excess insurance which could save you up to €200 when you're next at the car rental desk. We can provide cover for people living outside of the UK and pride ourselves on excellent service and our dedicated and knowledgeable customer service team.
Našim neovisnim nagradama najboljim brendovima odajemo priznanje za korisničku podršku. O pobjednicima odlučujemo na temelju ocjena koje dobiju od svojih kupaca.
Neovisno prikupljamo povratne informacije u ime brendova koji surađuju s nama. Pristup našoj platformi imaju samo provjereni kupci, pa tako možete biti sigurni da čitate recenzije stvarnih korisnika.
Samo korisnici s dokazom o kupnji mogu ostaviti recenziju na stranici Feefo. To osiguravamo obraćajući se kupcima odmah nakon obavljene transakcije.
Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.
Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.
We're Cover4Rentals. We specialise in global car rental excess insurance which could save you up to €200 when you're next at the car rental desk. We can provide cover for people living outside of the UK and pride ourselves on excellent service and our dedicated and knowledgeable customer service team.