Quick and easy to obtain this excess coverage at a very competitive price
0
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SC
STEPHEN CARTWRIGHT
Provjerio Feefo
10 months ago
0
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Potrošač od povjerenja
Provjerio Feefo
10 months ago
Why cancellation procedure is so long and complicated? 3 days and counting..
Charli
Cover4Rentals
10 months ago
Hi there,
We sincerely apologise for the delays in getting back to you. We have experienced high volume of enquiries, and our team has been working hard to respond to everyone as quickly as possible.
We truly appreciate your patience and understanding during this time - please note we are currently working on automations and staffing to improve this moving forwards.
Kind regards,
Charli
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AT
Ashley Taylor
Provjerio Feefo
GBR
10 months ago
Što Ashley Taylor misli o društvu Cover4Rentals:
Auto renew money thieves
Sharp practice from this company. They inform me the policy will auto renew on 12th November, then take the money on 5th November.
When I cancelled the policy they charged a £5 admin fee.
It feels...
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Charli
Cover4Rentals
10 months ago
Hi Ashley,
Thank you for your feedback, I am sorry to hear that you’re unhappy with the automatic renewal.
You agree to our offering of automatic renewal at the point of purchase. We send a renewal invitation in good time before the renewal date to the email address we hold on file, this confirms that we will automatically renew the policy and that we attempt the payment 7 days in advance.
I can see that a full refund was processed, and no mention of a £5 cancellation fee was made.
Kind regards,
Charli
0
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Potrošač od povjerenja
Provjerio Feefo
10 months ago
Buying excess cover for rented cars is easy.
Very easy to use. The excess cover was £20 cheaper for the year than the present company we used.
I will be using the company again next year.
0
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JE
Jeremy M England
Provjerio Feefo
10 months ago
Što Jeremy M England misli o društvu Cover4Rentals:
Hard to contact for anything not on the list of FAQs
I couldn’t do what was required on the website, and had to send a message, which eventually (after several days produced a phone number to call. I was then able to speak with someone to resolve the...
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Charli
Cover4Rentals
10 months ago
Hi Jeremy,
Thank you for your feedback, I’m sorry to hear that you’re unhappy.
We ask that Contact is made through our website via the Contact Form. This is outlined within the declaration page before you make payment.
We like to keep our premiums as competitive as possible and one of the ways we do this is by not having a large call centre, we therefore do not advertise our phoneline.
We do not currently have a Live Chat for this product.
Kind regards,
Charli
We're Cover4Rentals. We specialise in global car rental excess insurance which could save you up to €200 when you're next at the car rental desk. We can provide cover for people living outside of the UK and pride ourselves on excellent service and our dedicated and knowledgeable customer service team.
Našim neovisnim nagradama najboljim brendovima odajemo priznanje za korisničku podršku. O pobjednicima odlučujemo na temelju ocjena koje dobiju od svojih kupaca.
Neovisno prikupljamo povratne informacije u ime brendova koji surađuju s nama. Pristup našoj platformi imaju samo provjereni kupci, pa tako možete biti sigurni da čitate recenzije stvarnih korisnika.
Samo korisnici s dokazom o kupnji mogu ostaviti recenziju na stranici Feefo. To osiguravamo obraćajući se kupcima odmah nakon obavljene transakcije.
Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.
Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.
We're Cover4Rentals. We specialise in global car rental excess insurance which could save you up to €200 when you're next at the car rental desk. We can provide cover for people living outside of the UK and pride ourselves on excellent service and our dedicated and knowledgeable customer service team.