Kako se recenzije na stranici Feefo prikupljaju?

Neovisno prikupljamo povratne informacije u ime brendova koji surađuju s nama. Pristup našoj platformi imaju samo provjereni kupci, pa tako možete biti sigurni da čitate recenzije stvarnih korisnika.

Tko može ostaviti recenziju na stranici Feefo?

Samo korisnici s dokazom o kupnji mogu ostaviti recenziju na stranici Feefo. To osiguravamo obraćajući se kupcima odmah nakon obavljene transakcije.

Kako provjeravamo recenzije?

Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.

Kako se odnosimo prema lažnim recenzijama?

Feefo onemogućava ostavljanje lažnih recenzija poticanjem samo provjerenih kupaca k davanju povratnih informacija.

Recenzije za Certainly Wood

Prikaz 12,691 recenzije/a

Potrošač od povjerenja

Provjerio Feefo

1 year ago

Trouble-free delivery on my chosen date.

My pallet of logs were delivered on the day I chose. The driver brought the pallet to my back garden very efficiently. The whole process took minutes to complete.

Recenzije proizvoda

Hayleigh

Certainly Wood

1 year ago

Thank you very much for your fantastic 5 star review! We are thrilled you are happy with your Flamers natural firelighters Value pack and your kiln dried logs. It is wonderful to hear that you have found the right fit for you in our small bags of kiln dried logs and that, throughout your years of purchasing from us, our logs have always burned beautifully for you. We really appreciate your kind words and your continued custom. Best wishes, Hayleigh

Datum kupovine: 07/09/2025

Potrošač od povjerenja

Provjerio Feefo

1 year ago

What's not to like save money and the environment

Very good, updated at all time

Charlotte Hill

Certainly Wood

1 year ago

Thank you for your review! We’re pleased you found the service clear and straightforward, and it’s great to hear you value both the savings and the environmental benefits. Kind regards, Charlotte

Recenzije proizvoda

Datum kupovine: 14/09/2025

Potrošač od povjerenja

Provjerio Feefo

1 year ago

Product arrived punctual and fast. Great service.

Charlotte Hill

Certainly Wood

1 year ago

Thanks so much for your feedback. ! It makes our day hearing about how much our customers love our Flamers and the great service they’ve received. We have passed on your review to our team and look forward to assisting you in future. Kind regards, Charlotte

Recenzije proizvoda

Datum kupovine: 13/09/2025

Potrošač od povjerenja

Provjerio Feefo

1 year ago

Efficient delivery

Delivery was made on the day specified by a very helpful driver.

Charlotte Hill

Certainly Wood

1 year ago

Thanks for the five stars. Your review is a great way to let us know we’re on track for making our customers smile! We appreciate you taking the time to give your feedback and look forward to assisting you again in the future. Kind regards, Charlotte

Datum kupovine: 11/09/2025

Potrošač od povjerenja

Provjerio Feefo

1 year ago

Excellent

Prompt delivery and friendly and helpful driver.

Charlotte Hill

Certainly Wood

1 year ago

Thank you so much for your 5-star review! We will share this with the Palletline team to let them know to keep up the amazing work. Kind regards, Charlotte

Recenzije proizvoda

Datum kupovine: 08/09/2025

Potrošač od povjerenja

Provjerio Feefo

1 year ago

Excellent

Charlotte Hill

Certainly Wood

1 year ago

Thanks for your comment, we appreciate your feedback and are pleased to hear that you are happy with your purchase. Kind regards, Charlotte

Recenzije proizvoda

Datum kupovine: 09/09/2025

Potrošač od povjerenja

Provjerio Feefo

1 year ago

The problem is resolved,

we are happy with certainly wood for resolving this problem,however we are disappointed with the shipping company,hence 3 Stars

Recenzije proizvoda

Datum kupovine: 08/09/2025

Potrošač od povjerenja

Provjerio Feefo

1 year ago

Very good

Recenzije proizvoda

Datum kupovine: 05/09/2025

Potrošač od povjerenja

Provjerio Feefo

1 year ago

Start another warm winter.

Excellent,but could be improved even more by asking the delivery company to give a timed slot if it’s necessary to have proof of delivery .

Charlotte Hill

Certainly Wood

1 year ago

Thanks for your comment, and we appreciate your feedback. Palletline does have an automated ETA system in place, but it looks like we only have your landline number available, not your mobile number. In the future, if you would like to receive text notifications, please provide your mobile number. If you need assistance with this, please let us know. Best wishes, Certainly Wood Team

Datum kupovine: 03/09/2025

Potrošač od povjerenja

Provjerio Feefo

1 year ago

Great wood, let down by delivery service

Very helpful with sorting out the failed delivery, but I think I should have been reimbursed for the timed delivery slot payment I made as this didn't happen and the wood came the following day

Charlotte Hill

Certainly Wood

1 year ago

Thank you for your kind words about our wood. We’re really pleased you’re happy with the quality. I’m very sorry to hear the delivery let you down on this occasion. You are absolutely right; since the timed delivery didn’t take place, the surcharge should have been reimbursed immediately. We’ll ensure this is refunded to you, and I apologise that it wasn’t addressed sooner. We really appreciate your feedback as it helps us improve both our service and communication. Thank you again for your order. We hope you enjoy your firewood. Kind regards, Charlotte

Recenzije proizvoda

Datum kupovine: 03/09/2025

Niste primili poruku s pozivom za ostavljanje recenzije?

Feefo Trusted Service Awards

Našim neovisnim nagradama najboljim brendovima odajemo priznanje za korisničku podršku. O pobjednicima odlučujemo na temelju ocjena koje dobiju od svojih kupaca.

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Zašto vjerovati recenzijama na stranici Feefo?

Saznajte više o tvrtki Feefo

Certainly Wood Recenzije

Flamers 500 Value PackViše recenzija ovog proizvodaPregledajte internetsku stranicu proizvodaI use two of these each time I light my stove. I find this is quite sufficient to get the fire going. I wouldn’t be without my Flamers.

MembershipViše recenzija ovog proizvodaPregledajte internetsku stranicu proizvodaWhat's not to like saves and money and get a tree planted with your order

Flamers 500 Value PackViše recenzija ovog proizvodaPregledajte internetsku stranicu proizvodaWhat an outstanding offer. The firelighters are amazing.

MembershipViše recenzija ovog proizvodaPregledajte internetsku stranicu proizvodaExcellent service as always. Great product. Bags easy to store.

MembershipViše recenzija ovog proizvodaPregledajte internetsku stranicu proizvodaEasy to order. Delivery great

Flamers 500 Value PackViše recenzija ovog proizvodaPregledajte internetsku stranicu proizvodaThank you ,for solving the issue

Kako se recenzije na stranici Feefo prikupljaju?

Tko može ostaviti recenziju na stranici Feefo?

Kako provjeravamo recenzije?

Kako se odnosimo prema lažnim recenzijama?