I have dealt with Certainly Wood for a number of years and have always been more than satisfied with both their service and quality of products.
Hayleigh
Certainly Wood
1 year ago
Thank you so much for the 5 stars review!
Your review is a great way to let us know we’re on track for making our customers smile!
We appreciate you taking the time to give your feedback and look forward to assisting you again in the future.
Best wishes,
Hayleigh
Thanks so much for your fantastic feedback!
It makes our day hearing about how much our customers love our kiln dried logs and the "excellent" service they’ve received from our team.
I have passed on your review to our team and look forward to assisting you in future.
Best wishes,
Hayleigh
Recenzije proizvoda
Datum kupovine: 30/07/2025
0
Podjeli
Potrošač od povjerenja
Provjerio Feefo
1 year ago
Easy to order. Efficient follow up and delivery information.
Hayleigh
Certainly Wood
1 year ago
Thank you for your wonderful review!
We're delighted to hear you were happy with your purchase, it was easy to order and communications were great throughout the order and delivery process.
I've passed your comments onto the team, and we look forward to assisting you again in future.
Best wishes,
Hayleigh
Excellent value and service. Have used for a few years and highly recommend.
Charlotte Hill
Certainly Wood
1 year ago
Thanks for the 5 stars, your review is a great way to let us know we’re on track for making our customers smile! We appreciate you taking the time to give your feedback and look forward to assisting you again in the future.
Kind regards,
Charlotte
Recenzije proizvoda
Datum kupovine: 21/09/2025
0
Podjeli
Potrošač od povjerenja
Provjerio Feefo
1 year ago
See above
Recenzije proizvoda
Charlotte Hill
Certainly Wood
1 year ago
Thank you for your wonderful review! We're delighted to hear you were happy with your purchase and that it arrived quickly. I've passed your comments onto the team, and we look forward to assisting you again in future.
Kind regards,
Charlotte
Datum kupovine: 21/09/2025
0
Podjeli
Potrošač od povjerenja
Provjerio Feefo
1 year ago
See earlier comments about delivery issues - wood service is always good
Recenzije proizvoda
Charlotte Hill
Certainly Wood
1 year ago
Thank you so much for your kind words about our service and for continuing to choose us. We’re really sorry that the delivery let you down on this occasion – we completely understand how frustrating it must have been when you’d organised your week around it. We’ve credited your account as a gesture of goodwill and hope this goes a little way towards making up for the inconvenience. We truly appreciate your loyalty and look forward to getting your next order to you smoothly.
Kind regards,
Charlotte
The whole experience of choosing the right products from the excellent website to efficient delivery was as good as perfect.
Charlotte Hill
Certainly Wood
1 year ago
We appreciate your kind words! Our team works hard to deliver excellent service, and it’s wonderful to know it’s appreciated. We look forward to assisting you in the future!
Kind regards,
Charlotte
We appreciate your kind words! Our team works hard to deliver excellent service, and it’s wonderful to know it’s appreciated. We look forward to assisting you in the future!
Kind regards,
Charlotte
Service is excellent, regular updates re delivery and great product.
Charlotte Hill
Certainly Wood
1 year ago
Thanks so much for your feedback! It makes our day hearing about how much our customers love our firewood crates and the great service they’ve received from our team. We have passed on your review to our team and look forward to assisting you in future.
Kind regards,
Charlotte
Thank you for your wonderful review! We're delighted to hear you were happy with your purchase and that it arrived on time. I've passed your comments onto the team, and we look forward to assisting you again in future.
Kind regards,
Charlotte
Certainly Wood is the largest specialist firewood producer in the UK having pioneered a kiln drying process nearly ten years ago. We are the ‘inventors’ of kiln dried firewood and recommended by most UK stove manufacturers and distributors. We are also the first company to be approved by Hetas under their new Solid Biomass Assurance Scheme. We supply a range of products from premier kiln dried firewood and kindling to log stores and other wood related products.
Našim neovisnim nagradama najboljim brendovima odajemo priznanje za korisničku podršku. O pobjednicima odlučujemo na temelju ocjena koje dobiju od svojih kupaca.
Neovisno prikupljamo povratne informacije u ime brendova koji surađuju s nama. Pristup našoj platformi imaju samo provjereni kupci, pa tako možete biti sigurni da čitate recenzije stvarnih korisnika.
Samo korisnici s dokazom o kupnji mogu ostaviti recenziju na stranici Feefo. To osiguravamo obraćajući se kupcima odmah nakon obavljene transakcije.
Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.
Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.
Certainly Wood is the largest specialist firewood producer in the UK having pioneered a kiln drying process nearly ten years ago. We are the ‘inventors’ of kiln dried firewood and recommended by most UK stove manufacturers and distributors. We are also the first company to be approved by Hetas under their new Solid Biomass Assurance Scheme. We supply a range of products from premier kiln dried firewood and kindling to log stores and other wood related products.