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Qui peut laisser un avis sur Feefo ?

Seuls les clients disposant d’une preuve d’achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après la transaction.

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Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.

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Avis sur William Russell | Avis sur le service client de https://www.feefo.com/reviews/william-russell-ltd | Feefo

Afficher tous les 1,436 commentaires

Robert Dagge

Cambodia

7 days ago

Date d'achat : 07/01/2025

Ce que Robert Dagge a dit à propos de William Russell:

Personalised service

Too expensive

Angela Hurst

William Russell

6 days ago

Thank you for taking the time to leave us your feedback. We are sorry to hear that pre-auth and claims service in isn't always easy. We have an excellent claims team on hand to assist so please do get in touch and they would be more than happy to assist. We strive to offer outstanding customer care at all times. Thank you again for getting in touch with us.

Avis sur des produits

Client de confiance

7 days ago

Date d'achat : 07/05/2025

Good and Professional Service

I've had a good experience so far. I'm glad to have found this service with so many options for worldwide coverage.

Angela Hurst

William Russell

6 days ago

Many thanks for your positive 5* feedback. We are always happy to hear when we get things right for our members and we're pleased to have you with us, it's great to know you feel supported and secure.

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Client de confiance

10 days ago

Date d'achat : 07/07/2025

Excellent and very personal service. Claims get settled quickly.

Angela Hurst

William Russell

10 days ago

Many thanks for your 5 star review. We are absolutely delighted to hear how pleased you are with the service that you have received from our teams. We sincerely thank you again for taking the time to comment.

Client de confiance

11 days ago

Date d'achat : 07/07/2025

Angela Hurst

William Russell

11 days ago

Thank you for taking the time to contact us with your positive feedback. We are so pleased to hear that you remain happy with the service you have received.

Client de confiance

16 days ago

Date d'achat : 14/06/2025

I have been a client for more than 30 years, overall experience is good.

Many years a client, it is expensive but it has always worked for me

Angela Hurst

William Russell

14 days ago

Many thanks for your positive 5* review and comments. We're glad you have a plan that works for you and that renewing your cover remains a simple process. We're here should you ever need us!

Avis sur des produits

Client de confiance

18 days ago

Date d'achat : 07/01/2025

Angela Hurst

William Russell

14 days ago

Thank you for taking the time to contact us with your positive feedback. We are so pleased to hear that you remain happy with the service you have received.

Avis sur des produits

Jim Crews

19 days ago

Date d'achat : 18/06/2025

Ce que Jim Crews a dit à propos de William Russell:

Term life review

I can only speak about the term life, but it seems a reasonably priced.

Angela Hurst

William Russell

14 days ago

Thank you for taking the time to contact us with your positive feedback. We are so pleased to hear that you are happy with the service you have received so far. We're here any time you should need us, thanks for becoming a William Russell member.

Avis sur des produits

Jonathan

Tokyo, Japan

21 days ago

Date d'achat : 18/06/2025

Ce que Jonathan a dit à propos de William Russell:

Getting increasingly expensive, but happy to be insured

Service is very responsive and helpful.

Angela Hurst

William Russell

21 days ago

Many thanks for your 5* review. We're happy the service you have received has been great. We do understand your comment about the renewal cost but please know that we are always reviewing our plans and looking at ways to provide the best plans at a reasonable price. Thank you again for taking the time to leave us your review.

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Client de confiance

24 days ago

Date d'achat : 26/06/2025

I've been extremely pleased by the service I've received

Your customer service has consistently been excellent--courteous, helpful, professional, and warm--and while, fortunately, I haven't had the need to file a major claim, in the one minor case I did...

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Angela Hurst

William Russell

24 days ago

Many thanks for your positive 5* review. We're so pleased to hear when we get things right for our customers and your comments have been passed to Julia who was so pleased to have helped! We're here any time, should you need us. Thanks again for taking the time to leave us your comments.

Avis sur des produits

Client de confiance

28 days ago

Date d'achat : 13/06/2025

The service has always been excellent.

Angela Hurst

William Russell

28 days ago

Many thanks for your 5 star review. We are delighted to hear how pleased you are with the service that you have received from us and we thank you for being a William Russell member for so many years!

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À propos de William Russell

William Russell is a leading independent provider of international life, health and income protection cover. Since 1992, we have specialised in providing protection for expats all over the world – and with customers in over 180 countries, we really do understand your needs. Big enough to provide world-class protection, but still small enough to care. That’s the William Russell difference.

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+44 (0) 1276 486 477

William Russell House, The Square, Lightwater, Surrey, GU18 5SS, United Kingdom

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William Russell Commentaires

Health Renewing Member(225) commentaires en plus sur ce produitVoir le site Internet du produitI've enjoyed the service and communication from Wiliam Russel. It has been professional, reliable, and prompt. It's nice to have peace of mind in this area of health and care.

Health Renewing Member(136) commentaires en plus sur ce produitVoir le site Internet du produitI have been with William Russell for many years, renewing is always easy to do. This time it cost less, so that was very welcome!

Protection Renewing Member(42) commentaires en plus sur ce produitVoir le site Internet du produit

Protection New Member(1) commentaires en plus sur ce produitVoir le site Internet du produitLife insurance forms were pretty easy to fill out and the folks involved were very nice and answered all my questions to my satisfaction very quickly. So far I’ve been impressed. Review aside,...Tout lire

Health Renewing Member(136) commentaires en plus sur ce produitVoir le site Internet du produitPremiums keep rising so it gets increasingly expensive. Otherwise, happy to have health insurance covering me globally.

Health Renewing Member(136) commentaires en plus sur ce produitVoir le site Internet du produitI have been renewing my policy for over 25 years

Comment les avis de Feefo sont-ils recueillis ?

Qui peut laisser un avis sur Feefo ?

Comment vérifions-nous les avis ?

Comment traitons-nous les faux avis ?