Comment les avis de Feefo sont-ils recueillis ?

Nous recueillons des avis de manière indépendante pour le compte des entreprises qui travaillent avec nous. Notre plateforme ne s’adresse qu’à des acheteurs vérifiés, vous pouvez donc être sûr que vous consultez les avis de vrais clients.

Qui peut laisser un avis sur Feefo ?

Seuls les clients disposant d’une preuve d’achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après la transaction.

Comment vérifions-nous les avis ?

Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.

Comment traitons-nous les faux avis ?

Feefo empêche les gens de laisser de faux avis, car nous n’invitons que les acheteurs vérifiés à donner leur avis.

Avis sur WHISTLES

Client de confiance

8 years ago

Customer service is disappointing..

Hermes did not deliver the order. Whistles' customer service did not reply back to my email.

Cath Frisby

WHISTLES

8 years ago

We are very sorry to hear that you experienced issues in receiving your Whistles order with Hermes on this occasion and we will be raising an investigation with Hermes as to why this happened and a member of our Customer Service Team will contact you directly.

Client de confiance

8 years ago

Whistles customer service has contacted me today and informed me; they would now have to assume that this item is missing in transit regrettably. They apologized. I requested a refund and will share another update when I actually receive the refund.

Cath Frisby

WHISTLES

8 years ago

Thank you very much for taking the time to provide us with your feedback. We are happy to confirm that a full refund has now been processed for you and you will receive an email notification of this. Once again we are sorry for the experience that you had with Whistles on this occasion.

Date d'achat : 30/11/2017

0

Client de confiance

8 years ago

Little knowledge of the service in the all chain

People in the shops are polite but inefficient with little knowledge of the service, all went wrong v with my purchase, size not available on the shop advise to buy online, dress will arrive in 24h,...

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Cath Frisby

WHISTLES

8 years ago

Thank you very much for taking the time to provide us with feedback. We are sorry to hear that the experience that you have had with Whistles has not been a good one on this occasion and we will contact you directly to ensure that this is resolved for you.

Client de confiance

8 years ago

The problem still unsolved, after 14 days, 5 visits to the shops, 2 calls to the help desk and more email to the help desk, still I don't have the money back. The worst thing is not the money itself, but the fact has any clue about the situation: - The shop itself cannot trace the return - The help desk doesn have anything in the system for this item I have the receipt and I want my money back

Shiv Dewan

WHISTLES

8 years ago

Hi there,

Thank you for feedback. I'm so sorry to hear that you've experienced this issue with your recent return. We have now emailed you directly with a resolve. Please do let us know if there's anything else we can do for you today.

Avis sur des produits

Date d'achat : 25/11/2017

0

TC

Trusted Customer

8 years ago

Ce que Trusted Customer a dit à propos de WHISTLES:

Excellent quality and fit

Excellent service. amazing quality and fit.

Avis sur des produits

Date d'achat : 26/11/2017

0

TC

Trusted Customer

8 years ago

Ce que Trusted Customer a dit à propos de WHISTLES:

Classic key piece

Delivery was very fast arrived in a couple days.

Avis sur des produits

Date d'achat : 25/11/2017

0

Client de confiance

8 years ago

Great service from Whistles

Great reductions for Black Friday, speedy delivery and quality items as always.

Avis sur des produits

Date d'achat : 24/11/2017

0

Client de confiance

8 years ago

Friendly and polite. Proactive - suggested options for obtaining item not in store.

Date d'achat : 29/11/2017

0

Client de confiance

8 years ago

Excellent. Quick delivery. Always straightforward ordering from Whistles.

Avis sur des produits

Date d'achat : 19/11/2017

0

TC

Trusted Customer

8 years ago

Ce que Trusted Customer a dit à propos de WHISTLES:

I was between 2 sizes and contacted a Whistles salesperson who gave me advice which was spot on ;)

Date d'achat : 22/11/2017

0

Client de confiance

8 years ago

Very easy to order. And quick delivery.

Good service

Date d'achat : 21/11/2017

0

Client de confiance

8 years ago

Toasty coat

Easy to order online and collect at local store:

Avis sur des produits

Date d'achat : 24/11/2017

0

WHISTLES Commentaires

Satin Pleated DressPlus d'avis sur ce produitVoir le site Internet du produitNo knowledge in the entire chain of purchase from shop, to help desk and support

Off Shoulder Lace JumpsuitPlus d'avis sur ce produitVoir le site Internet du produitExcellent quality and fit... looks amazing :)

Shiny Croc Coin PursePlus d'avis sur ce produitVoir le site Internet du produitGorgeous coin purse! Bought the same one two years ago and has lasted until now, such a classic

High Waist Barrel Leg JeanPlus d'avis sur ce produitVoir le site Internet du produitGreat shape, quality fabric, really comfy fit.

Rue De La Paix SweatshirtPlus d'avis sur ce produitVoir le site Internet du produitPhoto doesn't do it justice - really comfy sweatshirt in quality, cosy fabric - I love it.

Mid Wash Skinny JeanPlus d'avis sur ce produitVoir le site Internet du produitLovely quality denim and nice style as always.

Textured Maxi CoatPlus d'avis sur ce produitVoir le site Internet du produitLove this length of this coat, it’s perfect as it allows me to wear long cardio without them falling below the hem line. Very practical and doesn’t feel too heavy and allows you to peel back the...Lire plus

Comment les avis de Feefo sont-ils recueillis ?

Qui peut laisser un avis sur Feefo ?

Comment vérifions-nous les avis ?

Comment traitons-nous les faux avis ?