Voyager Insurance Services Commentaires

Hi there,

Thank you for taking the time to leave feedback.

We are sorry to hear that you experienced problems when purchasing your policy online. We are always working towards improving our service and as such would like to hear more from you, if you have the time. 

If you would be happy to send us further information regarding the web browser and website address that you were using, please send these details to enquiries@voyagerins.com. We will be investigating this further to ensure it does not happen again to our future customers. 

We are happy to hear that you were able to purchase your travel policy in the end and look forward to hearing from you,
The Voyager Team

Hi there, 

Thank you for taking time to leave feedback.

I can confirm that our Customer Services Team are currently investigating this further, to ensure that it does not happen again. It is a rare occurrence that something like this should happen, but we are determined to not repeat this mistake again. We sincerely apologise for any confusion or inconvenience caused. 

We are pleased to hear that Charlie was able to help you with a new quote and we wish you a wonderful trip!

All the best,

The Voyager Team

Hi there,

Our Customer Service Team Leader named Charlie has tried to give you a call to talk through your policy with you, but was unfortunately unable to get through.

If you still have any questions regarding your policy, we would love to discuss this further and check that your policy does indeed meet your needs. 

If it is more convenient that telephone, we can also be contacted by enquiries@voyagerins.com 

We look forward to hearing from you,
The Voyager Team