Comment les avis de Feefo sont-ils recueillis ?

Nous recueillons des avis de manière indépendante pour le compte des entreprises qui travaillent avec nous. Notre plateforme ne s’adresse qu’à des acheteurs vérifiés, vous pouvez donc être sûr que vous consultez les avis de vrais clients.

Qui peut laisser un avis sur Feefo ?

Seuls les clients disposant d’une preuve d’achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après la transaction.

Comment vérifions-nous les avis ?

Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.

Comment traitons-nous les faux avis ?

Feefo empêche les gens de laisser de faux avis, car nous n’invitons que les acheteurs vérifiés à donner leur avis.

Avis sur Vaillant | Avis sur le service client de {{merchantUrl}} | Feefo

Client de confiance

Vérifié par Feefo

1 month ago

Seems straight forward to use

Vaillant UK

Vaillant

29 days ago

Thank you for your review and for taking the time to provide us with your feedback. Should you need to contact us in the future, all our contact details can be found here: https://www.vaillant.co.uk/contact/contact/ Kind regards, Vaillant

Date d'achat : 28/04/2026

0

Client de confiance

Vérifié par Feefo

1 month ago

Very efficient snd smart to look st

Vaillant UK

Vaillant

29 days ago

Thank you for your review and for taking the time to provide us with your feedback. Should you need to contact us in the future, all our contact details can be found here: https://www.vaillant.co.uk/contact/contact/ Kind regards, Vaillant

Date d'achat : 28/04/2026

0

Client de confiance

Vérifié par Feefo

1 month ago

Shocking! How bad the app is. I'm a engineer and installed it to register a boiler .The app is more likely like there ecotec sustain boilers aswell . The drop down options were wrong to just add...

Lire plus

Vaillant UK

Vaillant

1 month ago

Thank you for your review, we're sorry to hear this, we understand you have attempted to register the appliance on our homeowner portal, as you are an installer please register your installations within 30 days of install on our installer platform myREWARDS, to ensure that the appropriate guarantee is provided for your customer, visit myrewards.uk.com If you would like any assistance, the myREWARDS team will be happy to help on 03306780878 or myrewards@vaillant.com We apologise for any inconvenience caused with this. Kind regards, Vaillant

Date d'achat : 28/04/2026

0

Client de confiance

Vérifié par Feefo

1 month ago

Very easy to follow

Vaillant UK

Vaillant

29 days ago

Thank you for your review and for taking the time to provide us with your feedback. Should you need to contact us in the future, all our contact details can be found here: https://www.vaillant.co.uk/contact/contact/ Kind regards, Vaillant

Date d'achat : 02/05/2026

0

CW

Cheryl Watson

Vérifié par Feefo

GBR

1 month ago

Ce que Cheryl Watson a dit à propos de Vaillant:

Just had a Vaillant Heat Pump installed after having a Vaillant Boiler for the last 19 years it was an easy decision to make. The quality and reliability of Vaillant gives me reassurance of the new...

Lire plus

Vaillant UK

Vaillant

1 month ago

Thank you for your review and for taking the time to provide us with your feedback of your Vaillant heat pump, we're pleased to hear this. Should you need to contact us in the future, all our contact details can be found here: https://www.vaillant.co.uk/contact/contact/ Kind regards, Vaillant

Date d'achat : 15/04/2026

0

Client de confiance

Vérifié par Feefo

1 month ago

Previous experience of Vaillant boilers,had one for 22 years with minimum problems.

Vaillant UK

Vaillant

1 month ago

Thank you for your review and for taking the time to provide us with your feedback. Should you need to contact us in the future, all our contact details can be found here: https://www.vaillant.co.uk/contact/contact/ Kind regards, Vaillant

Date d'achat : 24/04/2026

0

GP

Glyn Perkins

Vérifié par Feefo

GBR

1 month ago

Ce que Glyn Perkins a dit à propos de Vaillant:

Very prompt attention and good service.

Vaillant UK

Vaillant

1 month ago

Thank you for your review and for taking the time to provide us with your feedback. Should you need to contact us in the future, all our contact details can be found here: https://www.vaillant.co.uk/contact/contact/ Kind regards, Vaillant

Date d'achat : 23/04/2026

0

Client de confiance

Vérifié par Feefo

1 month ago

Easy to use system

Vaillant UK

Vaillant

1 month ago

Thank you for your review, we’re pleased to hear you found the system easy to use. Should you need to contact us in the future, all our contact details can be found here: https://www.vaillant.co.uk/contact/contact/ Kind regards, Vaillant

Date d'achat : 21/04/2026

0

Client de confiance

Vérifié par Feefo

1 month ago

Appalling service. Promised 3 times an engineer would visit. Only came on 3rd try after wasting 2 days at home waiting for him.

Vaillant UK

Vaillant

1 month ago

Thank you for your review, we’re sorry to hear about your experience. We have investigated this with our customer care team, they team have received your complaint and have responded to you directly to advise on the Domestic and General plan you have and to contact them directly if you wish to raise this further. Internal feedback will be provided as necessary regarding the engineer visits. We apologise for any inconvenience caused with this. Kind regards, Vaillant

Date d'achat : 16/04/2026

0

Client de confiance

Vérifié par Feefo

1 month ago

Great boilers 15 years for last one and still going strong

Vaillant UK

Vaillant

1 month ago

Thank you for your review and for taking the time to provide us with your feedback. Should you need to contact us in the future, all our contact details can be found here: https://www.vaillant.co.uk/contact/contact/ Kind regards, Vaillant

Date d'achat : 25/04/2026

0