Vaillant Commentaires

Thank you for your review and for taking the time to provide us with your feedback. Should you need to contact us in the future, all our contact details can be found here: https://www.vaillant.co.uk/contact/contact/ Kind regards, Vaillant

Thank you for your review, we’re sorry to hear about your newly installed boiler and the gas leak that was discovered after installation. We want to take this opportunity to assure you that Vaillant takes every precaution, from the initial design stage through to the final manufacturing process, to ensure that every product we produce is to the highest possible standard and can confirm there are no known issues with any products produced by Vaillant. Having reviewed your account, we can confirm we have never attended to your appliance since your installation. As a manufacturer without being given the opportunity of a first-hand inspection, it is difficult for us to comment on the problem that you have experienced or offer an explanation as to why the failure may have occurred. Your installer may be able to provide further information regarding the issue you have experienced since the installation. In addition, if you can ever smell gas, you should call the National Grid Gas Helpline immediately on 0800 111 999. Should you need to contact us in the future, our team will be happy to help you, all our contact details can be found here: https://www.vaillant.co.uk/contact/contact/ We apologise for any inconvenience caused. Kind regards, Vaillant

Thank you for your review and for taking the time to provide us with your feedback. Should you need to contact us in the future, all our contact details can be found here: https://www.vaillant.co.uk/contact/contact/ Kind regards, Vaillant

Thank you for your review and for taking the time to provide us with your feedback. Should you need to contact us in the future, all our contact details can be found here: https://www.vaillant.co.uk/contact/contact/ Kind regards, Vaillant

Thank you for your review, we're sorry to hear this, we understand you have attempted to register the appliance on our homeowner portal, as you are an installer please register your installations within 30 days of install on our installer platform myREWARDS, to ensure that the appropriate guarantee is provided for your customer, visit myrewards.uk.com If you would like any assistance, the myREWARDS team will be happy to help on 03306780878 or myrewards@vaillant.com We apologise for any inconvenience caused with this. Kind regards, Vaillant

Thank you for your review and for taking the time to provide us with your feedback. Should you need to contact us in the future, all our contact details can be found here: https://www.vaillant.co.uk/contact/contact/ Kind regards, Vaillant