Comment les avis de Feefo sont-ils recueillis ?

Nous recueillons des avis de manière indépendante pour le compte des entreprises qui travaillent avec nous. Notre plateforme ne s’adresse qu’à des acheteurs vérifiés, vous pouvez donc être sûr que vous consultez les avis de vrais clients.

Qui peut laisser un avis sur Feefo ?

Seuls les clients disposant d’une preuve d’achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après la transaction.

Comment vérifions-nous les avis ?

Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.

Comment traitons-nous les faux avis ?

Feefo empêche les gens de laisser de faux avis, car nous n’invitons que les acheteurs vérifiés à donner leur avis.

Utility Point Commentaires

https://www.utilitypoint.co.uk/

Utility Point is committed to creating long-term sustainable value for everyone we proudly serve.

Service

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avis au cours de l’année écoulée

Afficher tous les 302 commentaires

TC

Trusted Customer

gu146lz

7 years ago

Ce que Trusted Customer a dit à propos de Utility Point:

so far so good, very good and easy set up procedure, hope you get a prompt response from Soiaplicity, best regards.

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Client de confiance

7 years ago

I was not impressed with a 2 % increase in my payments within 10 days!

India

Utility Point

7 years ago

Good morning, thank you for your comment. We understand you have spoken to one of our team members this morning who has resolved your query for you. We would like to hear how this was handled and if you would be happy to share this with us. Thank you again, Utility Point.

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TC

Trusted Customer

7 years ago

Ce que Trusted Customer a dit à propos de Utility Point:

Awful

They quite clearly don't pride themselves on their customer service.

India

Utility Point

7 years ago

Hi Carmel, thank you for your comment. We are very sorry to hear this. We understand you have spoken to our member of staff this morning who has helped discuss your query further and hopefully restored your faith in our customer service. We would like to hear how you feel we handled your query further, thank you again. Utility Point.

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Client de confiance

7 years ago

great service

seemed straight forward enough. Good deal.

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Client de confiance

7 years ago

disfunctional

The switching process is flawed. It needs re designing so it works properly

India

Utility Point

7 years ago

Hi there, thank you for your feedback. We have called this morning to speak to yourself regarding your queries but were unable to speak to you directly. Please advise us if you would like a call back to discuss your feedback. Thank you, Utility Point.

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Client de confiance

7 years ago

My daughter did all the work so I can't really comment.

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Client de confiance

7 years ago

very hepful

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Client de confiance

7 years ago

easy to sort out, fast return of phone call

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TC

Trusted Customer

7 years ago

Ce que Trusted Customer a dit à propos de Utility Point:

Great from starat to finish.

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TC

Trusted Customer

7 years ago

Ce que Trusted Customer a dit à propos de Utility Point:

Switch & Save Big

Switched from Scottish Power; going well so far. Each stage has completed on the date Utility Point said it would. Email updates and switch info has been useful. Energy prices are very competitive....

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