Utility Point Commentaires

Good afternoon, thank you for your comments. We understand you spoke to our adviser Jennifer today who talked through your concerns and queries. We are sorry to hear you had trouble getting through however, hopefully now after speaking to Jennifer we have restored a bit of faith back for you. Thank you again, Utility Point.

Hi Mr Ball, thank you for your fair and honest review. We look forward to hearing your comments further when you have had the opportunity to speak to our team. Thank you, Utility Point.

Hi Mr Ball .We send an email 5 days before the supply joining us requesting a meter reading to be submitted to provide customers enough notice so they can provide us their opening reading in time. We also aim to respond to emails with 3-5 working days to which we believe we have achieved with yourself. Thank you and please do not hesitate to get in touch if you have any further queries. Warmest Regards, Utility Point.

Hi Paul, thank you for your comment. We understand you spoke to one of our advisers this morning who has helped set up your account now. We would like to hear your comments on how the query was resolved for you. Thank you again, Utility Point.

Good morning, thank you for your 5* review! Hopefully you will now be saving with us. Please do not hesitate to get in touch if you require further assistance. Warmest Regards, Utility Point.