Booking, Check in/out very good. I would wish though to pay the deposit differently (due to currency exchange rate you do not get the full amount back, there are better solutions out there). Handling...
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Richard
UnderTheDoormat
2 years ago
Dear Guest,
We appreciate you taking the time to provide us with constructive feedback regarding your recent stay. We appreciate your constructive comments regarding the outdated items and maintenance issues. Rest assured, we take these matters seriously and will address them promptly to ensure a more seamless experience for our future guests. Your comments are extremely important to us as they help us identify problems and improve our standards and services everyday. We are confident we will be able to offer an even better experience next time, please feel free to contact us when planning your next stay in London.
Best Wishes, Sonali on behalf of UnderTheDoormat.
Avis sur des produits
Date d'achat : 05/04/2024
0
Partager
Client de confiance
Vérifié par Feefo
2 years ago
Dennison did a great job welcoming my family.
Richard
UnderTheDoormat
2 years ago
Dear guest,
Thank you for staying with us, it was was a joy to welcome your family and provide you the experience of staying within Sloane Square again! I/we would be thrilled for the opportunity to host you again in the future.
Safe travels, and wishing you the best, Denison from UnderTheDoormat
Fantastic experience and wonderful communication! Will use again.
Richard
UnderTheDoormat
2 years ago
Dear Guest,
Thank you so much for your kind words! We're thrilled to hear that you had a fantastic experience and found our communication to be wonderful. It's always our goal to provide top-notch service and make sure our customers are satisfied. We look forward to serving you again in the future.
Best Wishes, Sonali on Behalf of UnderTheDoormat.
Avis sur des produits
Date d'achat : 29/03/2024
0
Partager
Client de confiance
Vérifié par Feefo
2 years ago
yes I would
Richard
UnderTheDoormat
2 years ago
Dear Guest,
Thank you for taking the time to review your recent stay with us. We are delighted to see that you had an enjoyable experience. We always strive to provide the best experience for our guests and it is great to see that you enjoyed a pleasant stay with us. Creating a comfortable and welcoming environment for our guests is always our priority, and we're thrilled that you found the space bright, spacious, and comfortable.It would be an honour to welcome you again to one of our properties next time you visit London. Please feel free to contact us.
Best WIshes, Sonali on behalf of UnderTheDoormat.com
Very professional and helpful from start to finish.
Richard
UnderTheDoormat
2 years ago
Dear Guest,
Thank you very much for your glowing review! We're thrilled to hear that you greatly enjoyed your stay in our beautiful apartment. Providing outstanding service and support is of utmost importance to us, so we're delighted that you found our team to be very professional and helpful. Your satisfaction is our top priority, and we're thrilled that we could contribute to making your stay a positive experience. Should your travel plans bring you back to London, please get in touch as we would love to host you again.
Best Wishes, Sonali on behalf of UnderTheDoormat.
Spent 7 nights in the Belgravia suite, a one bedroom flat facing Sloane square
In Summary :
Condition and Size of flat 10/10
Location 10/10
Kitchen and equipment 7/10 (loses points for no freezer...
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Richard
UnderTheDoormat
2 years ago
Dear Guest,
Thank you so much for the kind words about our property, it was wonderful to be able to host your group! We are glad to hear that your stay matched the high standards that we hold the building to. We are also happy to report that the lift will be working again in April, 2024, which should lessen the inconvenience of the freezer. And thank you for reporting that the condition of the knifes has dulled, we'll ensure to get those replaced.
Safe travels on your way home and we look forward to seeing you again!
Kind regards,
Denison from UnderTheDoormat
Avis sur des produits
Date d'achat : 19/03/2024
0
Partager
Client de confiance
Vérifié par Feefo
2 years ago
Underthedoomat service was very well organized providing valuable and timely feedback regarding both the apartment and our trip. A member of their staff was on hand to welcome us and give us a tour...
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Richard
UnderTheDoormat
2 years ago
Dear Guest,
Thank you for taking the time to share your experience with us. Ensuring that our guests have all the information they need to have a smooth and enjoyable stay is incredibly important to us.Your wonderful feedback serves as motivation for our team to continue to deliver quality experiences for our guests. If you ever find yourself planning another trip to London, we would be delighted to welcome you back. Thank you again for choosing Underthedoomat!
Best Wishes, Sonali on behalf of UnderTheDoormat.
Avis sur des produits
Date d'achat : 19/03/2024
0
Partager
SA
Salamon Adriana
Vérifié par Feefo
Dublin
2 years ago
Ce que Salamon Adriana a dit à propos de UnderTheDoormat:
Dear Salamon,
We appreciate your feedback and thank you so much for taking the time to write such a great review. Our team is dedicated to providing excellent service, so we're pleased to hear that you found them to be friendly, helpful, and attentive to your needs. We would love to host you again next time you are in the city. Please feel free to reach out and we will be happy to assist in making your reservation.
Best Wishes, Sonali on behalf of UnderTheDoormat.
Dear Guest,
Thank you very much for your kind words. Providing accurate and timely information to our guests is a top priority for us, so we're glad that you found our communication to be satisfactory. We are delighted to see that you enjoyed a pleasant stay in our home. It would be an honour to welcome you again to one of our properties next time you visit London. Please feel free to contact us.
Best WIshes, Sonali on behalf of UnderTheDoormat.
Avis sur des produits
Date d'achat : 08/03/2024
0
Partager
LE
Lamia Elhatem
Vérifié par Feefo
2 years ago
Ce que Lamia Elhatem a dit à propos de UnderTheDoormat:
Dear guest, thank you for your positive comments about the room and our staff. It was a pleasure to host you and we would look forward to seeing you again!
Safe travels,
UnderTheDoormat Team
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Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.