Comment les avis de Feefo sont-ils recueillis ?

Nous recueillons des avis de manière indépendante pour le compte des entreprises qui travaillent avec nous. Notre plateforme ne s’adresse qu’à des acheteurs vérifiés, vous pouvez donc être sûr que vous consultez les avis de vrais clients.

Qui peut laisser un avis sur Feefo ?

Seuls les clients disposant d’une preuve d’achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après la transaction.

Comment vérifions-nous les avis ?

Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.

Comment traitons-nous les faux avis ?

Feefo empêche les gens de laisser de faux avis, car nous n’invitons que les acheteurs vérifiés à donner leur avis.

Avis sur The Works | Avis sur le service client de {{merchantUrl}} | Feefo

Client de confiance

Vérifié par Feefo

9 months ago

excellent goods and service

0

SU

Sue

Vérifié par Feefo

GBR

9 months ago

Ce que Sue a dit à propos de The Works:

Shop

I had to go into the shop itself as I had ordered £50 worth of craft items on-line. These items hadn’t been delivered in 3 weeks even though I had emailed and phoned a number of times to ask where my...

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0

CG

casey griffiths

Vérifié par Feefo

GBR

9 months ago

Ce que casey griffiths a dit à propos de The Works:

Quick. Simple and easy website to use

Always love going into store and looking online Quick postage. Well packed

0

Client de confiance

Vérifié par Feefo

9 months ago

Good service

Quick efficient service as when used before.

0

Client de confiance

Vérifié par Feefo

9 months ago

Ideal

Ideal way to shop.

0

Client de confiance

Vérifié par Feefo

9 months ago

Excellent company

Great website good products at good prices quick delivery’s the items were of a very high quality and really good value

0

Client de confiance

Vérifié par Feefo

9 months ago

Order not received

Very poor - ordered some art canvases on 22 Oct. Was told two and a half weeks later that some of the items were not in stock. They refunded this when I chased. The remaining items still hadn’t...

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Donna Smith

The Works

9 months ago

Good afternoon, Thank you for your feedback. I'm very sorry to hear that your order was lost in transit. We are working closely with our couriers to improve the service and appreciate all feedback to help us to look into this further. This will be passed to them to investigate. Our records show a customer service adviser has been in touch and has resolved your issues. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards, The Works.

0

EB

Esgher Buchan

Vérifié par Feefo

GBR

9 months ago

Ce que Esgher Buchan a dit à propos de The Works:

Great product

Great products. Lovely helpful staff. Great prices.

0

LH

Lena Hill

Vérifié par Feefo

9 months ago

Ce que Lena Hill a dit à propos de The Works:

Will never buy on line from the Works again.......

Donna Smith

The Works

9 months ago

Good afternoon, Thank you for your feedback. I'm very sorry to hear that your order was lost in transit. We are working closely with our couriers to improve the service and appreciate all feedback to help us to look into this further. This will be passed to them to investigate. Our records show a customer service adviser has been in touch and has resolved your issues. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards, The Works.

0

NG

Nuria Garcia

Vérifié par Feefo

9 months ago

Ce que Nuria Garcia a dit à propos de The Works:

Home delivery

They offer fast delivery, most goods are in stock and easy ordering on their website

0

The Works Commentaires

Comment les avis de Feefo sont-ils recueillis ?

Qui peut laisser un avis sur Feefo ?

Comment vérifions-nous les avis ?

Comment traitons-nous les faux avis ?