Comment les avis de Feefo sont-ils recueillis ?

Nous recueillons des avis de manière indépendante pour le compte des entreprises qui travaillent avec nous. Notre plateforme ne s’adresse qu’à des acheteurs vérifiés, vous pouvez donc être sûr que vous consultez les avis de vrais clients.

Qui peut laisser un avis sur Feefo ?

Seuls les clients disposant d’une preuve d’achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après la transaction.

Comment vérifions-nous les avis ?

Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.

Comment traitons-nous les faux avis ?

Feefo empêche les gens de laisser de faux avis, car nous n’invitons que les acheteurs vérifiés à donner leur avis.

The Works Commentaires

http://www.theworks.co.uk

BON

Inspiring and empowering customers to read, learn, create and play

Service

3.2

547

105

448

1,273

avis au cours de l’année écoulée

Afficher tous les 269,282 commentaires

Client de confiance

Vérifié par Feefo

12 years ago

Good Selection, good prices, and excellent service.

Client de confiance

Vérifié par Feefo

12 years ago

Package arrived a couple of days later than I expected but well-packed and generally ok.

Client de confiance

Vérifié par Feefo

12 years ago

placed and order and said delivery would be 4 - 6 days, delivery was actuall…

placed and order and said delivery would be 4 - 6 days, delivery was actuall 10days. sent an e mail and it was over a week before I had a reply. I have maybe just been unlucky but was disappointed...

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The Works

12 years ago

Please accept our apologise for you not receiving our usual high standards of delivery on this occasion. We are constantly looking at ways to improve our service and will take your valued comments into consideration. Kind regards The Works Customer Service

Client de confiance

Vérifié par Feefo

12 years ago

good prices and delivery but sometimes your website is very slow and often empties the…

good prices and delivery but sometimes your website is very slow and often empties the basket so that you have to start all over again ( that is why I ticked good and not excellent)

Client de confiance

Vérifié par Feefo

12 years ago

Brilliant service, on time and great book. thank you

Client de confiance

Vérifié par Feefo

12 years ago

It seems to be a very foolish thing to do to ask for feedback about…

It seems to be a very foolish thing to do to ask for feedback about a company when only 2 out of 6 items ordered has arrived. I have the art folder and the picture dictionary but the paper and other...

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The Works

12 years ago

Your remaining four items were dispatched on 4th October and should be with you very soon. Please accept our apologise for the delay in getting your order to you. Kind regards The Works Customer Service

Client de confiance

12 years ago

The other items have now arrived and are as stated.

Client de confiance

Vérifié par Feefo

12 years ago

Good prices, delivery as stated

Client de confiance

Vérifié par Feefo

12 years ago

Books arrived as expected and all in perfect condition ... thank you.

Client de confiance

Vérifié par Feefo

12 years ago

No Problems always arrives in good order.

Client de confiance

Vérifié par Feefo

12 years ago

had three separate parcels for my order. that's very eco-unfriendly, it means additional admin/labelling/packing/deliveries and…

had three separate parcels for my order. that's very eco-unfriendly, it means additional admin/labelling/packing/deliveries and it also meant I had to be around on three separate days!!!! for the...

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