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The Works Commentaires

http://www.theworks.co.uk

BON

Inspiring and empowering customers to read, learn, create and play

Service

3.2

547

105

448

1,273

avis au cours de l’année écoulée

Afficher tous les 269,282 commentaires

Client de confiance

Vérifié par Feefo

12 years ago

Service was really good both online and in store, got all the information I needed…

Service was really good both online and in store, got all the information I needed and staff are very cooperative.

Client de confiance

Vérifié par Feefo

12 years ago

Lovely book, excellent price, fast delivery. Fantastic!

Client de confiance

Vérifié par Feefo

12 years ago

At first I was really pleased because everything came so quickly but one little dinosaur…

At first I was really pleased because everything came so quickly but one little dinosaur toy was missing and I was promised a replacement but it still hasn't turned up I couldn't decide whether to...

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Client de confiance

Vérifié par Feefo

12 years ago

Ordered on the 28th September received on the 9th October. Not the fastest but then…

Ordered on the 28th September received on the 9th October. Not the fastest but then postage was free and I was in no hurry. It would be handy if a tracking number could be supplied to be able to...

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Client de confiance

Vérifié par Feefo

12 years ago

Prompt service good value

Client de confiance

Vérifié par Feefo

12 years ago

Very impressed with both prompt delivery and replacement of one of the books. The lady…

Very impressed with both prompt delivery and replacement of one of the books. The lady on the phone was exceedingly polite and efficient and I won't hesitate to order from The Works again.

Client de confiance

Vérifié par Feefo

12 years ago

Cannot really comment as still awaiting delivery of order which was placed 28th September.

Client de confiance

Vérifié par Feefo

12 years ago

Still hasn't arrived, no communication and they told me has only just been dispatched when…

Still hasn't arrived, no communication and they told me has only just been dispatched when I rang them. Awful. Will warn everyone I know and never use them again, just terrible.

The Works

12 years ago

We are sorry that you have not received our usual high level of customer service on this occasion. We can confirm that your order was dispatched on 6th October and should be with you in the next few days. Again, please accept our apologies. Kind regards The Works Customer Service

Client de confiance

12 years ago

And yet I was told something different on the phone. Looks like everyone who leaves bad feedback had theirs dispatched on 6th October. How coincidental. Hilariously, something I ordered at a later date to ordering from you has just arrived. From China.

Client de confiance

Vérifié par Feefo

12 years ago

Great service and free P&P. What more could you want. Thankyou.

Client de confiance

Vérifié par Feefo

12 years ago

fabulous value for money

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