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The Works Commentaires

http://www.theworks.co.uk

BON

Inspiring and empowering customers to read, learn, create and play

Service

3.2

548

105

448

1,275

avis au cours de l’année écoulée

Afficher tous les 269,282 commentaires

Mrs M Homfray

Vérifié par Feefo

10 months ago

Client de confiance

Vérifié par Feefo

10 months ago

Great staff

Polite and helpful staff, really good prices

Margaret *******

Vérifié par Feefo

GBR

10 months ago

Ce que Margaret ******* a dit à propos de The Works:

Good value

Reasonable selection of books. I always go for the 3 for £6 so it’s good value. The staff are always polite and very helpful, in store. Delivery good and doesn’t take too long and as I’m not really...

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Neil Armet

Vérifié par Feefo

GBR

10 months ago

Ce que Neil Armet a dit à propos de The Works:

Order missing

Part of my order was missing. I completed an online form to make them aware. It took a week for The Works to reply and say I was getting refunded for the missing part. I then had to chase them up...

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Donna Smith

The Works

10 months ago

Good afternoon, Thank you for your feedback. We are extremely sorry that your order has arrived with items missing. Our records show a customer service adviser has been in touch and has issued a refund. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards, The Works.

Client de confiance

Vérifié par Feefo

10 months ago

100

Great service arrived next day .really good prices and choices.

Client de confiance

Vérifié par Feefo

10 months ago

Down the pan

As a long-standing customer of many years, I've watched the deterioration of customer service over the last few years. Examples: removal of loyalty card, terrible delivery times, implementing minimum...

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Donna Smith

The Works

10 months ago

Good afternoon, Thank you for your feedback. I'm very sorry to hear that you have been disappointed with the service that you have received from the Works. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards The Works.

Norman Taylor

Vérifié par Feefo

10 months ago

Ce que Norman Taylor a dit à propos de The Works:

Fast and efficient service

Client de confiance

Vérifié par Feefo

10 months ago

Great childrens art supplies for the price.

The Works are usually fantastic no problems. This time I did feel my order was quite late to be shipped, over a week and by the time it was some of the products were out of stock, so I ended up...

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Sue Ball

Vérifié par Feefo

GBR

10 months ago

Ce que Sue Ball a dit à propos de The Works:

Excellent service to customers

Very good indeed. There was an item which wasn't available when I ordered, and it appeared this week unexpectedly. I was very pleased with this service.

Client de confiance

Vérifié par Feefo

10 months ago

Ideal

Delighted with my purchase of diaries

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