Service was excellent. They contacted me directly to advise me on an addition fee and all was solved in minutes! Thanks!
Avis sur des produits
Date d'achat : 07/06/2015
0
Partager
Client de confiance
10 years ago
Goods supplied promptly and well packaged
Avis sur des produits
Date d'achat : 04/06/2015
0
Partager
Client de confiance
10 years ago
Very good items and delivered promptly!
Avis sur des produits
Date d'achat : 03/06/2015
0
Partager
Client de confiance
10 years ago
Good Company, delivered on time.
Avis sur des produits
The Great Gift Company
The Great Gift Company
10 years ago
Thank you for your feedback on the Virtual Reality Headset which we have received via Feefo. We are very sorry that you are not happy with the product â as you hopefully know, we have a non-quibble guarantee so if you are not satisfied with the product you can return it for a full refund, provided it is returned to us in a saleable and unused condition. If it is faulty, we will of course be happy to take it back as well and again, if itâs found to be faulty, issue you with a replacement or a full refund? Would you like me to arrange this?
We have passed your comments on to the manufacturers who sell thousands of these headsets and do not have general issues or complaints about the quality of the product at all. However, if you are trying to use the headset and are either using an inferior phone, or using the headset incorrectly, then it is possible that the viewing experience will be disappointing?
I am very happy to discuss this further with you if youâd like â if you could give us some more information that would be very helpful â or you can phone or email me at this address or the number below and weâll do our best to resolve this to your satisfaction
We look forward to hearing from you
Mette
The Great Gift Company sells Unusual Gifts they'll Love. We pride ourselves on offering a large and comprehensive collection of top quality gifts for all ages and to suit all budgets
Nous recueillons des avis de manière indépendante pour le compte des entreprises qui travaillent avec nous. Notre plateforme ne s’adresse qu’à des acheteurs vérifiés, vous pouvez donc être sûr que vous consultez les avis de vrais clients.
Seuls les clients disposant d’une preuve d’achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après la transaction.
Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.
Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.
The Great Gift Company sells Unusual Gifts they'll Love. We pride ourselves on offering a large and comprehensive collection of top quality gifts for all ages and to suit all budgets