My Twins absolutely LOVED their week with SuperCamps! They had so much fun they were disappointed to hear that thy would not be attending for a second week. I will most definitely be looking to...
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Alicia
SuperCamps
7 years ago
SuperCamps hopes to see the twins back on camp soon! Thank you for leaving us this glowing review.
Camp was bad. To many toung children vs older ones and all activities indoor and quite boring for babies. We had our child attending one session and took him away, basically wasting time and money.
Rosy
SuperCamps
7 years ago
Hi there. I'm sorry to hear your child did not enjoy their time on camp. Our multi-activity course offers both indoor and outdoor activities so it is disappointing to hear that you felt there were not enough indoor activities available- I will ensure this feedback is passed on to our operations team. If you would like to discuss this further with our customer services team, please contact info@supercamps.co.uk
My son had a great day. We have been there before and the only disappointing point was that there was no swimming on that day this time. In previous visits they have always done swimming in the...
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Rosy
SuperCamps
7 years ago
Thanks for joining us at camp St. Dunstan's this Easter. I'm sorry that your son did not get the chance to swim this time. We try to swim as much as possible during the week, however can unfortunately never guarantee that your child will swim on the day they attend. The pool will be operational again for May half term and Summer so hope to see you back on camp then!
Avis sur des produits
Date d'achat : 15/04/2019
0
Partager
TC
Trusted Customer
Vérifié par Feefo
7 years ago
Ce que Trusted Customer a dit à propos de SuperCamps:
The staff were incredibly friendly and my son had a lovely time.
Rosy
SuperCamps
7 years ago
We really appreciate your feedback- it is always nice to hear kind words about our staff. We hope to see your son back for May half term for more SuperCamps fun!
Staff were very welcoming and created a happy atmosphere. Activities were a good variety with lots of exercise and some art.
Rosy
SuperCamps
7 years ago
Hi there! Thanks for your comments- we really work hard to ensure that kids feel welcome and happy when on camp with us! It would be great to see you back at our Trinity camp for May half term!
Communication prior to camp and during was poor. Fed this back verbally over the phone, but no indication this has been acted upon.
Security (verifying ID of parent / password) was not done any day...
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Alicia
SuperCamps
7 years ago
Thank you for providing us with this important feedback. Our Communications and Operations Teams have been notified and are working on ensuring that these areas are improved.
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Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.
