Brilliantly run club, both my children loved the club and wanted to stay for another week!
Staff were friendly and there were lots of activities.
Thank you
Alicia
SuperCamps
7 years ago
Thank you for your review. SuperCamps is pleased to see that your children enjoyed their time on camp and that staff made their experience positive.
Overall our twin daughters (age 6) enjoyed the time with Supercamps. There were a couple of "niggles" that prevented a higher award. Firstly swimming was promised on two days, but the girls were...
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Rosy
SuperCamps
7 years ago
Hi Jonathan, thank-you for taking the time to leave feedback. Knowing how much children do enjoy swimming, we try to swim as much as possible, however we can unfortunately never guarantee that the children will swim every day. I am sorry to hear there was a miscommunication in terms of the children's swimming level- we ask parents to please check everything is correct on their child's online profile before they attend camp so we can ensure they are placed in the appropriate group for this activity. If you would like to discuss the issues with bullying further please do email our customer services team at info@supercamps.co.uk ; we take these matters very seriously and would like to know if we can help in anyway. Otherwise I am glad your children enjoyed their time on camp and do hope to see them at our St. Swithun's camp again soon.
Avis sur des produits
Date d'achat : 12/04/2019
0
Partager
TC
Trusted Customer
Vérifié par Feefo
7 years ago
Ce que Trusted Customer a dit à propos de SuperCamps:
Children literally loved it and it's not the first time.
Variety of activity
Rosy
SuperCamps
7 years ago
Thanks for the feedback Angela! We hope to see you at our Whitgift camp again soon!
Avis sur des produits
Date d'achat : 12/04/2019
0
Partager
Client de confiance
Vérifié par Feefo
7 years ago
It was good for us as a one-week camp but don’t think it’s the best location for a summer long option
A bit disappointed I was never asked to show my ID when picking my daughter up
Alicia
SuperCamps
7 years ago
Thank you for providing us with useful feedback. We have passed the message on to our Operations Team to ensure that on-camp safety procedures are always followed.
Avis sur des produits
Date d'achat : 12/04/2019
0
Partager
TC
Trusted Customer
Vérifié par Feefo
7 years ago
Ce que Trusted Customer a dit à propos de SuperCamps:
Our first time, I immediately felt as ease with the security of the children. Girls absolutely loved the activities and were suitably exhausted by the end of the day. We would love to see this a...
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Rosy
SuperCamps
7 years ago
Hi Emma! Thanks for leaving feedback. We're so glad to hear the girls enjoyed their Easter at Truro! We hope to see you again soon.
Avis sur des produits
Date d'achat : 16/04/2019
1
Partager
TC
Trusted Customer
Vérifié par Feefo
Isleworth
7 years ago
Ce que Trusted Customer a dit à propos de SuperCamps:
Nos prix indépendants récompensent les meilleures marques en matière de service à la clientèle. Les gagnants sont désignés sur la base des avis qu’ils reçoivent de leurs clients.
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Seuls les clients disposant d’une preuve d’achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après la transaction.
Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.
Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.
