Excellent service but had trouble finding their “ office “ .. spoke to easyJet rep who was also their rep and called the driver who was on the terminal with a card and our name .. we didn’t look as...
Der Fahrer war sehr pünktlich und freundlich. Die Hinfahrt war sehr rasant die Rückfahrt sehr angenehm.
Für 8 Erwachsene mit Koffer war das Auto zu klein.
Date d'achat : 15/09/2026
0
Partager
BH
Bernadette Horgan
Vérifié par Feefo
IRL
29 days ago
Ce que Bernadette Horgan a dit à propos de Shuttle Direct United Kingdom:
We’re very sorry to hear about your experience and sincerely apologize for the inconvenience caused.
The transfer took longer than expected because the service booked was a shared shuttle transfer, which includes additional pick-ups and drop-offs for other passengers along the route. This can make the journey from Barcelona to Cambrils considerably longer than a private transfer.
We completely understand that spending around 3 hours on the journey was frustrating, and we’re sorry that the transfer did not meet your expectations. We truly appreciate you taking the time to share your feedback, as it helps us improve our service and communicate journey times more clearly to our customers.
Date d'achat : 17/09/2026
0
Partager
Client de confiance
Vérifié par Feefo
29 days ago
Alles gut gelaufen trotz Verspätung gewartet Rücktranfersuper pünktlich Fahrer sehr freundlich danke
Date d'achat : 14/09/2026
0
Partager
IL
Illan
Vérifié par Feefo
GBR
1 month ago
Ce que Illan a dit à propos de Shuttle Direct United Kingdom:
The service was very good overall. Everything was well organised and the booking process was straightforward. The transfer was on time, the driver was friendly and the vehicle was clean and...
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Date d'achat : 16/09/2026
0
Partager
GL
Glyn
Vérifié par Feefo
GBR
1 month ago
Ce que Glyn a dit à propos de Shuttle Direct United Kingdom:
The service was excellent. The driver arrived exactly on time was polite and helpful. I was worried about reports of delays at Faro airport due to border control which were true. We literally caught...
I booked a return transfer with Shuttle Direct for my family, including our one-year-old daughter, from Barcelona to Cambrils. The outbound journey was fine, but the return journey was extremely...
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Customer Services
Shuttle Direct United Kingdom
1 month ago
We sincerely apologize for the inconvenience and frustration caused by this situation.
Please be assured that we are currently handling your complaint and have contacted the relevant service supplier to investigate the matter. We are awaiting their feedback and will get back to you as soon as we receive an update.
Thank you for your patience and understanding in the meantime. We truly appreciate it.
Nos prix indépendants récompensent les meilleures marques en matière de service à la clientèle. Les gagnants sont désignés sur la base des avis qu’ils reçoivent de leurs clients.
Nous recueillons des avis de manière indépendante pour le compte des entreprises qui travaillent avec nous. Notre plateforme ne s’adresse qu’à des acheteurs vérifiés, vous pouvez donc être sûr que vous consultez les avis de vrais clients.
Seuls les clients disposant d’une preuve d’achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après la transaction.
Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.
Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.
