Comment les avis de Feefo sont-ils recueillis ?

Nous recueillons des avis de manière indépendante pour le compte des entreprises qui travaillent avec nous. Notre plateforme ne s’adresse qu’à des acheteurs vérifiés, vous pouvez donc être sûr que vous consultez les avis de vrais clients.

Qui peut laisser un avis sur Feefo ?

Seuls les clients disposant d’une preuve d’achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après la transaction.

Comment vérifions-nous les avis ?

Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.

Comment traitons-nous les faux avis ?

Feefo empêche les gens de laisser de faux avis, car nous n’invitons que les acheteurs vérifiés à donner leur avis.

Avis sur Ruby Group | Avis sur le service client de {{merchantUrl}} | Feefo

LA

lap

Bellshill

2 years ago

Insatisfait(e) de la livraison

Ce que lap a dit à propos de Ruby Group:

Keen to listen to customer comments and quick action to remedy

Adam Fiddy

Ruby Group

2 years ago

Hello there, Thank you so much for your kind words and for taking the time to give us feedback. It really means a lot to us here at Ruby UK. We hope you enjoy your fence caps. Please let us know if there is anything else we can help you with. Many thanks again Genei Customer Support

Date d'achat : 11/10/2022

0

WM

William Mason

2 years ago

Satisfait(e) de la livraison

Ce que William Mason a dit à propos de Ruby Group:

Great service but fixings for roof shingles missing.

Delivered promptly, excellent driver and good communication. Just one minor hiccup. Two posts were incorrectly delivered to a house in a village two miles away. Fortunately the householder has a big...

Lire plus

Adam Fiddy

Ruby Group

2 years ago

Hello there, Thank you so much for your kind words and for taking the time to give us feedback. It really means a lot to us here at Ruby UK. We hope you enjoy your order. Apologies again for the mishap, which has now been remedied for you. Please let us know if there is anything else we can help you with. Many thanks again Genei Customer Support

Avis sur des produits

Date d'achat : 28/10/2022

0

Client de confiance

2 years ago

Satisfait(e) de la livraison

Excellent company

Everyone you speak to are extremely helpful and want to help. When my wife and I have a project we always use Ruby for gates and fences. We have recommended them to everyone who has asked us about...

Lire plus

Adam Fiddy

Ruby Group

2 years ago

Hello there, Thank you so much for your kind words and for taking the time to give us feedback. It really means a lot to us here at Ruby UK. We hope you enjoy your gate and thank you for recommending us! Please let us know if there is anything else we can help you with. Many thanks again Genei Customer Support

Avis sur des produits

Date d'achat : 03/10/2022

0

Client de confiance

2 years ago

Satisfait(e) de la livraison

Better than average.

Good availability of products and sensibly priced and prompt delivery.

Adam Fiddy

Ruby Group

2 years ago

Hello there, Thank you so much for your kind words and for taking the time to give us feedback. It really means a lot to us here at Ruby UK. We hope you enjoy your order. Please let us know if there is anything else we can help you with. Many thanks again Genei Customer Support

Avis sur des produits

Date d'achat : 21/10/2022

0

JH

John Hare

Ulverston

2 years ago

Satisfait(e) de la livraison

Ce que John Hare a dit à propos de Ruby Group:

Great product quality and better service!

Delivered superb quality door on time which is all that I could wish for. Not cheap but quality costs.

Adam Fiddy

Ruby Group

2 years ago

Hello there, Thank you so much for your kind words and for taking the time to give us feedback. It really means a lot to us here at Ruby UK. We hope you enjoy your gate. Please let us know if there is anything else we can help you with. Many thanks again Genei Customer Support

Avis sur des produits

Date d'achat : 24/09/2022

0

PP

Philip H Philpott

2 years ago

Satisfait(e) de la livraison

Ce que Philip H Philpott a dit à propos de Ruby Group:

Good wood

Good wood Good delivery Good speed of response

Adam Fiddy

Ruby Group

2 years ago

Hello there, Thank you so much for your kind words and for taking the time to give us feedback. It really means a lot to us here at Ruby UK. We hope you enjoy your shiplap. Please let us know if there is anything else we can help you with. Many thanks again Genei Customer Support

Avis sur des produits

Date d'achat : 20/09/2022

0

AB

Andy Bibby

2 years ago

Satisfait(e) de la livraison

Ce que Andy Bibby a dit à propos de Ruby Group:

Great item

Does what it’s supposed to do! Finishes the fence off nicely.

Adam Fiddy

Ruby Group

2 years ago

Hello there, Thank you so much for your kind words and for taking the time to give us feedback. It really means a lot to us here at Ruby UK. We hope you enjoy your capping rails. Please let us know if there is anything else we can help you with. Many thanks again Genei Customer Support

Avis sur des produits

Date d'achat : 01/09/2022

0

PH

Paul Hancock

2 years ago

Satisfait(e) de la livraison

Ce que Paul Hancock a dit à propos de Ruby Group:

Gate delivered intact, looks good and does the job.

Website easy to navigate and kept informed of delivery

Adam Fiddy

Ruby Group

2 years ago

Hello there, Thank you so much for your kind words and for taking the time to give us feedback. It really means a lot to us here at Ruby UK. We hope you enjoy your gate. Please let us know if there is anything else we can help you with. Many thanks again Genei Customer Support

Avis sur des produits

Date d'achat : 25/09/2022

0

PW

Paul Williams

2 years ago

Satisfait(e) de la livraison

Ce que Paul Williams a dit à propos de Ruby Group:

Recommended

Good product choice, informed of the progress of my order.

Adam Fiddy

Ruby Group

2 years ago

Hello there, Thank you so much for your kind words and for taking the time to give us feedback. It really means a lot to us here at Ruby UK. We hope you enjoy your timber. Please let us know if there is anything else we can help you with. Many thanks again Genei Customer Support

Avis sur des produits

Date d'achat : 12/02/2024

0

Client de confiance

2 years ago

Satisfait(e) de la livraison

Supports médiatiques téléchargés

Voir tous les supports médiatiques (1)

Made to measure gate

Ordered made to measure gate and some additional timber to finish a fence. Order arrived in under two weeks as expected. Have ordered timber before and had little issues. Timber sometimes arrives...

Lire plus

Adam Fiddy

Ruby Group

2 years ago

Hello there, Thank you so much for your kind words and for taking the time to give us feedback. It really means a lot to us here at Ruby UK. We hope you enjoy your gate - it looks great! I have passed your feedback to our manufacturing team also. Please let us know if there is anything else we can help you with. Many thanks again Genei Customer Support

Avis sur des produits

Date d'achat : 18/02/2024

0

Ruby Group Commentaires

Featheredge Treated 150mm x 15mm - 1.8m(183) commentaires en plus sur ce produitVoir le site Internet du produitCould do with a set of plans for assembly and roof shingles, not just tell buyers it is available on the internet.

Extra Bottom Bar Diamond Brace Field Gates(3) commentaires en plus sur ce produitVoir le site Internet du produitExcellent product, good quality at a good price

Cant Rail Bracket - 2(2) commentaires en plus sur ce produitVoir le site Internet du produitNothing wrong with the product. Just wasn't suitable for for my purpose.

Croyde Mortise & Tenon Side Gate (Single) - 900mm / 2100mm / Hinged on the Left(2) commentaires en plus sur ce produitVoir le site Internet du produitVery strong, well made door which is hung properly and will last many years.

Shiplap Treated Redwood 119mm x 12mm - 3.0M(257) commentaires en plus sur ce produitVoir le site Internet du produitIt’s wood . Used it as wood . It worked as wood

Rebated Fence Capping Rails - 2.4m(245) commentaires en plus sur ce produitVoir le site Internet du produitQuick postage, quality item.

Rebated Fence Capping Rails - 1.8m(245) commentaires en plus sur ce produitVoir le site Internet du produit.great item fits really well.

T&G - British Larch - 145mm x 19mm(12) commentaires en plus sur ce produitVoir le site Internet du produitGood solid wood, fits well together.

Featheredge Treated 150mm x 15mm - 2.4m(183) commentaires en plus sur ce produitVoir le site Internet du produitGood timber for project, some was slightly damp.

4" x 2" Pressure Treated Timber - 1.8m(101) commentaires en plus sur ce produitVoir le site Internet du produitGood timber for project, some was slightly damp.

3.0m 100mm x 100mm Treated Timber Posts - Default Title(6) commentaires en plus sur ce produitVoir le site Internet du produitGood timber for project, some was slightly damp.

4" x 2" Treated Planed Square Edge(1) commentaires en plus sur ce produitVoir le site Internet du produitGood timber for project, some was slightly damp.

Padstow Wooden Garden Featheredge Gate (2.1m High) - 1800mm / Hinge on the Left(230) commentaires en plus sur ce produitVoir le site Internet du produitThe feathered edge quality is thin in parts and led to visible gaps and warping.

Comment les avis de Feefo sont-ils recueillis ?

Qui peut laisser un avis sur Feefo ?

Comment vérifions-nous les avis ?

Comment traitons-nous les faux avis ?