Comment les avis de Feefo sont-ils recueillis ?

Nous recueillons des avis de manière indépendante pour le compte des entreprises qui travaillent avec nous. Notre plateforme ne s’adresse qu’à des acheteurs vérifiés, vous pouvez donc être sûr que vous consultez les avis de vrais clients.

Qui peut laisser un avis sur Feefo ?

Seuls les clients disposant d’une preuve d’achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après la transaction.

Comment vérifions-nous les avis ?

Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.

Comment traitons-nous les faux avis ?

Feefo empêche les gens de laisser de faux avis, car nous n’invitons que les acheteurs vérifiés à donner leur avis.

Avis sur Ruby Group | Avis sur le service client de {{merchantUrl}} | Feefo

Client de confiance

2 years ago

Satisfait(e) de la livraison

Speedy, no nonsense service.

Adam Fiddy

Ruby Group

2 years ago

Hello, Thank you for taking the time to leave this review! We hope we can provide you with another speedy service experience again soon. Kind regards, Bryony Customer Services

Avis sur des produits

Date d'achat : 27/10/2023

0

AS

Andy Slack

Trowbridge, Wiltshire

2 years ago

Satisfait(e) de la livraison

Ce que Andy Slack a dit à propos de Ruby Group:

Great service and quality products.

Excellent service - kept fully informed throughout of delivery status etc. Products were as described - made from quality wood at a very competitive price.

Adam Fiddy

Ruby Group

2 years ago

Hello, We really appreciate your kind words and we are so pleased you are happy with the service and products supplied. Your satisfaction means a lot to us, and we look forward to the pleasure of serving you again in the near future. Kind regards, Bryony Customer Services

Avis sur des produits

Date d'achat : 26/10/2023

0

GB

Geoffrey Barrett

Chipping Campden

2 years ago

Satisfait(e) de la livraison

Ce que Geoffrey Barrett a dit à propos de Ruby Group:

My first port of call for timber

Easy to order, quick confirmation of despatch and carrier had excellent tracking software!

Adam Fiddy

Ruby Group

2 years ago

Hello, We want to express our gratitude for your positive review. It's wonderful to hear that we are your first choice for timber, and we're delighted that your ordering and delivery experience was seamless. Thank you for choosing us as your timber source, and we look forward to serving you again in the future. Kindest regards, Bryony Customer Services

Date d'achat : 26/10/2023

0

Client de confiance

2 years ago

Satisfait(e) de la livraison

Good quality panels

Delivered in specified time, product substantially robust quality. Not the cheapest panels on the market but well worth the money.

Adam Fiddy

Ruby Group

2 years ago

Hello, Thank you so much taking to leave this review, we really appreciate it. We are so pleased to hear you are happy with the delivery, product and service provided and we hope that we have the opportunity to serve you again in the near future. Warm Regards, Bryony Customer Services

Avis sur des produits

Date d'achat : 22/10/2023

0

CH

Cheryl

Gateshead

3 years ago

Satisfait dans l’ensemble

Satisfait(e) de la livraison

Recommande

Ce que Cheryl a dit à propos de Ruby Group:

Good service

Adam Fiddy

Ruby Group

2 years ago

Hello, Thank you for taking the time to leave this review, we are so pleased you are happy with the service provided. Kindest regards, Bryony Customer Services

Avis sur des produits

Date d'achat : 03/06/2022

0

GR

Greg

Okehampton

2 years ago

Satisfait(e) de la livraison

Ce que Greg a dit à propos de Ruby Group:

Good products at a great price and timely delivery

Adam Fiddy

Ruby Group

2 years ago

Hello, Thank you ever so much for taking the time to share your experience with us! We’re over the moon to hear that you’re happy with the products and service provided. Kind regards, Bryony Customer Services

Avis sur des produits

Date d'achat : 21/10/2023

0

Client de confiance

2 years ago

Satisfait(e) de la livraison

Would 100% recommend Ruby group! Amazing customer service & the quality of the products is always exceptional!

Adam Fiddy

Ruby Group

2 years ago

Hello, We are so pleased that you are happy with the service and product provided and that you would recommend us! We would love to see photos of your finished project when you're done. Kind regards, Bryony Customer Services

Avis sur des produits

Date d'achat : 11/10/2023

0

Client de confiance

2 years ago

Satisfait(e) de la livraison

Great product, really happy with quality and service

The product was great, and very competitively priced. Delivery was also very good. We were out at the time but driver offloaded safely and neatly where requested

Adam Fiddy

Ruby Group

2 years ago

Hello, Thank you for leaving this kind feedback, it is great to hear you are happy with our products and service. The finished project looks amazing! Kind regards, Bryony Customer Services

Avis sur des produits

Date d'achat : 20/10/2023

0

Client de confiance

2 years ago

Satisfait(e) de la livraison

Brilliant Customer Service

I ordered the wrong colour and ended up returning it to an incorrect address. Customer services went above and beyond to return my money to me.

Adam Fiddy

Ruby Group

2 years ago

Hello, We are so happy to hear you are pleased with our Customer Service! We really appreciate your valued custom and hope we have the pleasure of assisting you again in the near future. Kind regards, Bryony Customer Services

Avis sur des produits

Date d'achat : 03/09/2023

0

IS

Ian Swales

Cambridgeshire

2 years ago

Satisfait(e) de la livraison

Ce que Ian Swales a dit à propos de Ruby Group:

Professional service

Professional service with the perfect product.

Adam Fiddy

Ruby Group

2 years ago

Hello, Thank you for kindly leaving us this feedback, we are so glad to hear you are pleased with both the service and the products. We hope we can provide another great shopping experience for you in the near future. Kind regards, Bryony Customer Services

Avis sur des produits

Date d'achat : 24/08/2023

0

Ruby Group Commentaires

Free 15cm Sample - 6" x 1" Timber(4) commentaires en plus sur ce produitVoir le site Internet du produitGood quality timber sample.

3" x 2" Pressure Treated Timber - 3.0m(113) commentaires en plus sur ce produitVoir le site Internet du produitGood quality wood without any faults.

Side Gate Kit - Galvanised(15) commentaires en plus sur ce produitVoir le site Internet du produitAll items were of excellent quality, and provided with all fittings.

Topsham Curved Featheredge Side Gate (1.5m High) - 775mm / Hinge on the Right(12) commentaires en plus sur ce produitVoir le site Internet du produitGreat product at a competitive price - very impressed with the range of sizes available.

Picket Panels - 1.2m / 2.4m / Round Top(2) commentaires en plus sur ce produitVoir le site Internet du produitExcellent product extremely satisfied

Picket Panels - 1.2m / 1.8m / Round Top(3) commentaires en plus sur ce produitVoir le site Internet du produitGood quality extremely satisfied

Tongue & Groove Treated Redwood 121mm x 15mm - 1.8m(225) commentaires en plus sur ce produitVoir le site Internet du produitOver priced but that’s the norm at the moment. Good service from company.

Fence Post Caps - 120mm / 2(59) commentaires en plus sur ce produitVoir le site Internet du produitGood quality treated wood

Fence Post Caps - 120mm / 10(59) commentaires en plus sur ce produitVoir le site Internet du produitGood quality treated wood

Rebated Fence Capping Rails - 3.6m(245) commentaires en plus sur ce produitVoir le site Internet du produitExcellent quality treated wood - fitted perfectly

Shadow Gap Home-Grown Cedar 145mm/95mm x 18mm(3) commentaires en plus sur ce produitVoir le site Internet du produitExcellent as always, I would 100% recommend Ruby group!

Scandinavian Redwood Shadow Gap 140mm x 21mm(2) commentaires en plus sur ce produitVoir le site Internet du produitGreat service and product

IRO Touch up Cream - Mountain(1) commentaires en plus sur ce produitVoir le site Internet du produitOnce o got the correct colour, application was easy.

Shadow Gap Home-Grown Larch(4) commentaires en plus sur ce produitVoir le site Internet du produitExactly the look I wanted

Nails Stainless Steel - 50 x 3.35 (x276)(21) commentaires en plus sur ce produitVoir le site Internet du produitIdeal for the job requirements

Osmo UV-Protection Oil Clear (Free Set of 5 Paint Brushes Included) - Default Title(15) commentaires en plus sur ce produitVoir le site Internet du produitAgain exactly what I wanted, looks great

Corner Trim Home-Grown Larch(1) commentaires en plus sur ce produitVoir le site Internet du produitExactly the affect I wanted

Comment les avis de Feefo sont-ils recueillis ?

Qui peut laisser un avis sur Feefo ?

Comment vérifions-nous les avis ?

Comment traitons-nous les faux avis ?