Hello,
Thank you for taking the time to leave this positive feedback! We are so pleased to hear that your order arrived on time and meets your expectations and we hope we have the pleasure of assisting you again in the future.
Kind regards,
Bryony
Customer Services
Good quality. Sturdily built and just what I needed to keep our dog out of the side alley
Adam Fiddy
Ruby Group
2 years ago
Hello,
Thank you for choosing our product! We're so pleased to hear that the quality and sturdiness of our item have proven to be just what you needed for keeping your dog safe. Should you have any further requirements or questions, please do reach out.
Kindest regards,
Bryony
Customer Services
With good communication throughout and Ruby suggesting what I wanted it was a very professional easy experience
Adam Fiddy
Ruby Group
2 years ago
Hello,
Thank you for taking the time to share your positive experience with us! Your feedback is instrumental in our continuous efforts to enhance the quality of our services. We appreciate your trust in us and look forward to serving you in the future.
Kind regards,
Bryony
Customer Services
Hello,
It warms our hearts to receive such positive feedback on our service. We understand the importance of being prompt and reliable, and we are pleased to have delivered on those fronts for you. Thank you for your kind words.
Warm regards,
Bryony
Customer Services
Hello,
We're overjoyed to hear that you had a great experience with our communication, service, and delivery. Your satisfaction is what motivates us to keep doing our best.
Kind regards,
Bryony
Customer Service
Excellent service and the delivery guy left it just where it was going to be used.
Adam Fiddy
Ruby Group
2 years ago
Hello,
Thank you so much for this! We are so pleased you are happy with the service provided and that the delivery driver left your order exactly where you requested. We hope we have the pleasure of serving you again in the near future!
Kindest regards,
Bryony
Customer Services
Avis sur des produits
Date d'achat : 31/10/2023
0
Partager
KB
Keith Buckler
Cambridge
2 years ago
Satisfait(e) de la livraison
Ce que Keith Buckler a dit à propos de Ruby Group:
Have bought from Ruby previously and they continue to provide excellent service and fast delivery.
Adam Fiddy
Ruby Group
2 years ago
Hello,
We’re deeply appreciative of your 5-star review and the time you took to share your positive feedback. Thank you!
Warm regards,
Bryony
Customer Services
Avis sur des produits
Date d'achat : 08/11/2023
0
Partager
Client de confiance
2 years ago
Satisfait(e) de la livraison
Very good,
Adam Fiddy
Ruby Group
2 years ago
Hello,
Thank you for taking the time to leave this review, we really appreciate it!
Kind regards,
Bryony
Customer Services
Delivery itself was very efficient including providing live tracking of delivery vehicle but the timber was exceptionally damp.
Adam Fiddy
Ruby Group
2 years ago
Hello,
Thank you for taking the time to share your experience.
We're pleased to hear that you found the delivery process very efficient, including the live tracking of the delivery vehicle. However, we sincerely apologise for any inconvenience caused by the damp timber.
Kind regards,
Bryony
Customer Services
Avis sur des produits
Date d'achat : 06/11/2023
0
Partager
JB
JAMES BAXTER
Drymen
2 years ago
Satisfait(e) de la livraison
Ce que JAMES BAXTER a dit à propos de Ruby Group:
Ruby delivered exactly what I ordered in perfect condition. Driver placed timber exactly where I wanted it.
Adam Fiddy
Ruby Group
2 years ago
Hello,
Thank you so much for this 5-star review! We are so pleased to hear you are happy with your order and that the driver left the items exactly where you requested.
We hope we have the pleasure of assisting you again in the future.
Kind regards,
Bryony
Customer Services
A family run timber, home and garden online store offering free nationwide delivery on all orders over £50! With our own fleet vans we are able to offer driver tracked and fast 1-5 day delivery.
Nous recueillons des avis de manière indépendante pour le compte des entreprises qui travaillent avec nous. Notre plateforme ne s’adresse qu’à des acheteurs vérifiés, vous pouvez donc être sûr que vous consultez les avis de vrais clients.
Seuls les clients disposant d’une preuve d’achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après la transaction.
Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.
Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.
A family run timber, home and garden online store offering free nationwide delivery on all orders over £50! With our own fleet vans we are able to offer driver tracked and fast 1-5 day delivery.